Westbrook Clinic (Valley Aids Council), McAllen TX

I came by to get tested and sincerely I was really scared. But the staff that helped me was really kind and gave me so much information that the fear went away. I don’t know why people complain after all it’s free and they do their best to help you yes sometimes the experience might not be the best but again it’s free aside from that they are not trying to sell you anything so customer service it’s not really their strong. But even then they are trying to make your day better or even your situation better by putting themselves in your shoes and being kind to you and helping you to be strong. And letting you know that they can help.

This place is life saving, quick results and great staff, super friendly, got tested and got results within 1 minute. Will definitely continue to come and highly recommend

Honestly this clinic is really friendly and nice. I swear I wanted to be friends with the people that attended me. Their services are good and they’re free. Would really recommend it to anyone and would again just make sure if I’m doing good.

Anyone at risk for contracting HIV and STI can come to get tested for free. Straight or LGBTQ testing is free. Call ahead if you don't believe me, other people are misinformed or don't want you to know about a free service.

Ignore other ignorant reviews that state you have to be gay, bisexual, etc.

This place offers amazing services for free. The staff is nice and provides loads of relevant information.

Inform and protect yourself and others.

I've always had a good experience but today I went to go get a copy of some forms that needed to be filled out and got shouted at from across the hall by a grumpy staff.

1. Their limited funding (this is Texas and the Trump administration, they don't like queers so much) is better spent on testing gay, bisexual/men who have sex with men and IV drug users (considered high risk of contracting HIV) than you growing up and walking into an Access Esperanza or asking your physician to test you Chad/bro/Susan.

2. Their long wait times is a hindrance to getting checked for those feeling brave or trying to find out their status.

The staff was super helpful and super nice. A friendly face makes the difference when you're afraid you might have something.

In order to get tested for free you’ll need to be either BI, gay or sexual assaulted. It’ll be great if they accepted people who are straight