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Whole Foods Market, Houston TX

Address 701 Waugh Dr, Houston, TX
Phone (713) 284-1260
Hours
Monday9:00am-8:00pm
Tuesday7:00am-10:00pm
Wednesday7:00am-10:00pm
Thursday7:00am-10:00pm
Friday7:00am-10:00pm
Saturday7:00am-10:00pm
Sunday8:00am-9:00pm
Website www.wholefoodsmarket.com/stores/montrose
Categories Grocery Store, Cheese Shop, Fresh Food Market, Greengrocer, Health Food Store
Rating 3.5 20 reviews
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Whole Foods Market reviews

20
Sort by: date highest rated lowest rated most helpful
Houston
November 08, 2021 9:57 pm

Workers are very helpful, everything is fresh and I bought a cake and was unhappy with it. They told me to bring my receipt and I was given my money back?

Richard
October 15, 2021 5:08 pm

Was not expecting to stop there but my tummy had other plans. After eating a spicy Torchy's taco I was on my way home when my stomache starting tying in knots. It hurt so bad. I spotted Whole Foods Market and Tokyo Drifted into a parking spot as sweat poured from my forehead. I got out of my vehicle and walked like a penguin to the bathroom. I sat down to a clean bathroom with no time to waste. OMG the next few minutes were horrible but I got through it. Thanks Whole Foods for being there when my life was in crisis. I will always feel connected to you.

Phoefe
October 05, 2021 8:03 pm

I frequent this location for both in-store shopping and curbside. Usually a positive experience but not so much as of recent.

My cashier yesterday was too busy chatting with the bagger. Ignored me when I spoke and didn't acknowledge me other than to receive the payment. Rude.

Recently saw a man tasting food from the buffet. He didn't reach in but used the tongs to taste what he wanted. The store is making an effort to put out gloves for the buffet area but I notice most people bypass that (which was more of a reason for me to use them). I appreciate the effort but someone should keep an eye on it.

Today I bought a salmon salad from the prepared foods area and there was hair in it (not mine). Please do better.

ed k
September 17, 2021 11:34 am

Since bought by Amazon, Whole Foods does not provide the quality and diversity of products and service that it used to. And the teller almost always forgets to bag something we bought. They’re about one step away from Kroger level quality. Go to H‑E‑B instead

Jessica
September 15, 2021 10:22 pm

Very clean & polite associates. Great selection of pre-made meals, sushi and dried fruits/veggies. The pineapple is my favorite!

Leo
August 13, 2021 4:09 pm

Jose, the chubby man with the tattoo on his arm walking around the aisles is rude. He needs retraining on dealing with customers and needs to fix his attitude. I expected better from WholeFoods.

Patrick
August 12, 2021 7:58 am

Whole Foods Market is my new favorite place to shop for groceries! They have so many healthy options and the staff are super friendly and helpful. The variety of selections is outstanding and it's fun just to walk through the store and see all the different foods to try!

divine
July 24, 2021 12:38 pm

One of my family's favorite stores for organic vegan specialty foods! Should not be chased down to put on mask or "require" mask. Super weird.it should be optional like other stores.

Avon
July 22, 2021 11:03 pm

I have to drive up all the way here from Humble as love the variety of healthy specialty foods they have. I wish we had one closer as I like their fresh organic produce and and I am able to find everything.

Margaret
July 10, 2021 7:36 am

This location is great - good parking, easy to navigate the store, usually pretty well stocked, good selection. The only way it could improve is if they had a more regular stock of peanut butter chocolate bars in the bakery!

Kara
July 04, 2021 11:15 pm

Had a surprisingly bad experience at Whole Foods today. Noticed my fav chapstick was on sale ($2 off w/Prime). Price was wrong at checkout.so I I offered to take photo of the sign. As I rounded the corner, an employee with a walkie talkie was taking the sign down.she informed me the sale ended July 1st TWO DAYS AGO. They didn’t honor their posted sale price. Surprising.

Chris
July 02, 2021 10:21 am

In the last year unfortunately we have seen the prices go up and the quality go down. Not just produce but seafood, and meat. Things have been frozen that shouldn’t be. Disappointed.

Red
June 25, 2021 1:32 am

Used to be one of my favorite locations for years, unfortunately after Amazon took over the WF chain has drastically dropped one of which being customer service. Most employees are generally friendly and helpful except a new fellow I've recently encountered named "Jose", not sure what his problem is but he has a very passive aggressive tone when asked for help and an overall rude demeanor which made me uncomfortable. Not sure why WF hires rude staff like him that clearly don't like their jobs.

Grace
May 26, 2021 12:26 pm

I think we have ordered pizza at this location on Friday at least 4 times and every time we call in an order 30 minutes beforehand, the pizza hasn’t been made yet. And then the one employee working the busy Friday pizza days is also having to man the sandwich and buffet food section. Tonight, not only was the pizza not ready, when we got there and finally put in the order, he forgot to put toppings on both pizzas. So we had to wait another 30 minutes for him to make the new pizzas and he baked them separately. There’s not even a line. When we asked if he could be light on the cheese on both pizzas, he didn’t do so. Then there was a shift change in the middle of all of this. And he left.

Ever since Amazon took over Whole Foods, it is quite noticeable that they are understaffed and underpaid for the work. Or maybe they are hiring the wrong employees. I’ve been a Whole Foods shopper for 20 years and the employees in all locations just don’t care about their job and serving customers quality food and groceries. There is no enthusiasm and it feels like they have had little to no experience working in grocery stores. They also seemingly don’t care to improve. It truly is a disappointment.

Elva
May 20, 2021 2:06 pm

Super delicious, fresh made spinach salad wrap with tasty tuna fish & Swiss cheese. An awesome pick up lunch near the office. Always fresh, always delicious and custom-made ingredients added plus super healthy spinach wrap to hold all the yummy wholesome ingredients together.

Sierra
March 23, 2021 11:57 am

Super nice n understanding staff. The lady in check out was so inviting n welcoming. Asking if I had prime. Seemed like she really loves her job

Jason
February 23, 2021 6:30 pm

Well I’m sadden to say they no longer sell the Tapioca Pudding in the cold section. Also, you can no longer purchase their delicious Chantilly icing straight from the bag anymore. I'm inclined to remove one star because of. But, you can still get tipsy on tasty wine while you shop. So I'm inclined to give one star back. Ah, hell 5 Stars

Florian
May 04, 2020 4:50 am

Hard to like a store like this that sells water for $6 but tells you to go line up behind an empty register just for the rule following sake

Lee
April 20, 2020 9:04 am

Always great to go to whole pay check. I mean Whole Foods. Great food. Little pricy but I wanted a good cut of meat and deserts for a special dinner. Always a friendly staff.

b. h.
April 14, 2020 7:02 pm

Of course great veggies at a price - a given. The prepared foods are good and can be enjoyed onsite or at home. Great store but being your paycheck.

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