William M. McDonald YMCA YMCA of Fort Worth

I love my William M. McDonald YMCA the staff has been a great blessing. My son and my grandsons has benefit greatly through the years.

Great facility, outstanding locker rooms, love the Yoga activities and when I'm back in this area I would love to join the Zumba classes. The staff was very informative and nice. Thank you so much.

Very unprofessional staff unprofessional behavior in front of guest lifeguard arguing with another lifeguard by making a simple mistake no professionalism very ghetto and we will never be back we will be back at benbrook where they were trying correctly and professionally if I could give it zero Stars it would be zero Stars staff looking at children very nastily we don't have to put up with that y'all have a blessed one

Cool design but water features and slide are inoperable. Photos online all show functional equipment. Just a basic pool.

The kids play area in the pool doesn't work. We came because it was on when we passed by about two weeks ago. Before we paid they could have at least let me know the kids area doesn't work. That is the only reason we came
Now my babies and I are disappointed.

I dont know who runs this brand new YMCA but if this was the only Y I had to go to Id NEVER pay for another membership. At ANY given time you can go to a scheduled class only to find it’s been canceled or the instructor just doesn't show up. WOW really! Ive been here 15 min waiting for a scheduled class that has no instructor. Glad I ask cause they sure did not offer to post anything or inform people coming in. Ask front desk what happened? Response is “Oh she couldn’t make it”! Website says pool is open and so I drive clear across town only to find it closed. Again, website says its open. All you get from them is Im sorry or, we didn't know and other confusing excuses. Poorly run. Zumba class was a joke. Speaking with acquaintances that seem to have similar experiences. How they got 4 to 5 stars from anyone is baffling.

Love this place works perfect with the hours the work groups and the playhouse for the Kids

I enjoy working out her the machines are ALL in working condition, the face lity I'd setup really nicely as well. The sign in is easy and if you have forgotten your card the staff will help you out, (but don't make that a habit). They have a great conversation pit with coffee and sometimes (pre-pandemic) there were snacks. Aerobics are offered and nice walking areas, I hear they have childcare here too, mom's can get their workout in without the kids. Well, I like it, you will too.

Love coming to this YMCA. Especially the splash pad and pool outside! My kids love running under the giant bucket that dumps water. Great for all ages. We spend at least an hour every time we come!

UPDATE: I hoped this would only happen once, but if you plan to use this gym right when it opens, expect to have a 5-10 minute wait for the front desk employees to show up. I think if you say you’ll be open at a certain time, you should be open at that time.

August post: I spoke with Jennifer over the phone, and she was very thorough when describing the cleaning procedures and mask regulations.

The location, parking, cleanliness, is a 5 star they always have a friendly staff member at the front desk waiting to greet you

My students and their families are enrolled in various after-school and enrichment programs here. A shout out to Daniel (front desk) and Mr. Lee for the warm welcome and transition into the Y Fam. We signed up online for membership - and was surprised upon visit by the up-to-date amenities and programs available within this facility. Great resources for both members and neighborhood. The spaces (especially the gym, aerobics area, and indoor track) were well maintained and accessible. We definitely felt a sense of community within all of the spaces here including the communal lounge and youth rooms.

I love this place I workout in the gym area. 3 days of week plus I love how friendly the staff is keep it up you guy's and I will keep coming.

I have been a member of the Silver Sneakers classes for many years. I enjoy the physical activities that are designed for the seniors and the other classes that are for healthy diets. It is also a great opportunity to make new friends to socialize with.

This YMCA is the true meaning of family. Every staff member treats you like family, their courteous, polite and caring. Mr. Lee and Stephie will walk you through every step of the way. Am recommending this place and giving it a 5star. I do a dance workout here thrice a week and Dee’s class is awesome.

The ABSOLUTE worst location! Not one person other than front desk is EVER available to speak with. The young lady who kept answering my calls this morning admitted if an email was sent they probably wouldn’t respond. This place of “business” lacks the communication it needs to be active in the community you’re trying to reach.

Very thankful for the staff at The YMCA, from the moment you walk in, you feel part of this family. The galsguys at the daycare truly give their 100% to All the children. Doing activities, helping them grow and all while having a good time! There's something for everyone. Zumba with Myra and the Stepping class with DeMarcus being my all time favorite. Im so GLAD we join and have no plans on leaving! Thank you all for what you guys do.

Customer Service over the phone is Horrible and very unprofessional. They answer the phone asking how they may help you but talking to other's in the background then ask or tell you let them place you on hold or call back in 10min. Then they can help you because their busy and people are at the front desk. SO UNPROFESSIONAL! YOU MEAN TO TELL ME NO 1 CAN SERVICE CALL'S WHILE THE OTHER'S HELP THOSE COMING IN front desk some staff sitting texting on their phone, eating snacks legs prooped in chair Smh Hip hop work out class with 1 particular Instructor, Love it