Williams chicken, Plano TX

I am a big fan of chicken gizzard. Wasn't ask if to go. When ready, they were packaged to go and I wanted to eat them here. Upon removing them from the bag I discovered no gravy had to ask for it. The first one had not been properly cleaned and the others not great.

A-1 Service! Excellent customer service by the cook! I didn't get his name but he was "in the words of the Legendary Tina Turner "simply the best" better than all the rest! Try their chicken strips and make it a meal!

Gave me a combo that I didn't order order.
What else can you expect from a grown man who makes his living frying chicken.

My first time being at this location - the service was fast, the food is hot and I always love Williams chicken

Unfortunately, it's inside of a gas station. But, they make it fresh to order. So it doesn't disappoint.

The gravy was like jello and as thick as the mash potatoes. The chicken was slightly under cooked. The jalepenos on the counter pre packaged were not sitting on ice or anything cold. I touched the pan they were on. The rolls ain’t fresh just out of a bag. No fresh sweet tea like other chicken places. But at least the staff was friendly.

They make the delivery drivers fill out the drink. It's not only their job but also it's illegal to make delivery drivers fill out drinks for safety purposes.

Poor service. Can’t even review the chicken because twice we have gone to the drive thur and no one ever comes on. Even both times we pulled up to the window and the person inside clearly saw us there and still didn’t come to the window. We even honked the horn to get her attention and still ignored us. I’f you only offer inside service you need to state that instead of acting like we are not there. Very rude and I’m sure not going to waste my time going inside to spend my money when you can’t even offer the basic customer service! Trash location!

The customer service here is nice and you get fresh hot food all the time. Thank you so much!