Willis Fine Jewelry, Rockwall TX
Address | 2845 Ridge Rd Suite 201, Rockwall, TX | ||||||||
Phone | (972) 771-1500 | ||||||||
Hours |
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Website | www.willisfinejewelry.com | ||||||||
Categories | Jewelry Store, Diamond Dealer, Jewelry Repair Service | ||||||||
Rating | 4.6 16 reviews | ||||||||
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Willis Fine Jewelry reviews
16We've been buying beautiful jewelry from Willis Fine Jewelry for over 25 years. Phoung and Victor always know the perfect piece for the right occasion. I just purchased this beautiful ring for my wife for our 30 year anniversary.
A beautiful store and excellent customer service every time I go in. I love the family owned local Rockwall feel. They helped me pick out the perfect band to go with my ring that I inherited when my mom passed. 10/10 recommend!
Absolutely amazing customer service from beginning to end. Audrey is so amazing. It was an absolute pleasure to work with her!
The service at Willis is impeccable. They go above and beyond to meet all of my needs no matter how small. Christine, Berlinale, and Shelby are fantastic to work with and every person there is so warm and friendly.
Such attention to detail! Extremely customer centered. Friendly staff. Excellent craftsmanship. Several family heirloom pieces repaired and restored to their beauty. Vic is such a dear and has taken care of three generations of our family. 10/10 highly recommend!
We've had several heirloom pieces worked on and appraised here. This jeweler is by far the most professional and personable we've ever had the pleasure of working with. Their friendly staff and willingness to help us find our perfect piece will bring us back time and time again.
Excellent place to do business. Vick is a very nice gentleman and always willing to help and a very kind future daughter-in-law, on board
Their customer service was above and beyond. I was very well taking care of. Definitely a holiday win with an amazing piece a jewelry and was wrapped up for me beautifully.
I have bought jewfrom Willis's for years. I had some jewelry repaired recently andvi love my bracelet and I had a post out on a pair of omega back non.pierced earrings. The are beautiful the fit is perfect. They are an honest, honorable business.
Wow! Customer service like it was meant to be! It was great to be treated like a partner rather than an ATM…especially when making such important decisions.
Whether it’s a repair, a special occasion purchase, or just browsing that takes you to Willis, you can guarantee a good experience awaits. Everyone is knowledgeable and helpful—and the trunk shows are divine!
My wife’s wedding ring was being cleaned and they discovered some issues. Awesome customer support, fast response, and will keep telling everyone what a great jewelry store Willis!
A couple days ago I took my wife to look around for an upgrade and noticed how outdated the jewelry was. The entire vibe just wasn’t welcoming or friendly. Honestly you’d do better shopping at a Kay Jewlers
Herlinda was super great at taking care of my jewelry repairs! Great people, awesome service
Great people / my purchase with Christina was exceptional. Love the Audrey Le Limited line … feminine and so unique!
Me and my husband came in about 2 weeks ago for his wedding band, he is a little heavy set and I spoke with Herniya (don’t remember if that was her name) it started with an H, my husband picked his band and Herniya tried to suggest a different style band, instead of insisting they could have one custom made similar, she tried to have him get a difference band and I believe wholeheartedly it was because of my husbands weight because she made a comment saying his fingers were a tad “chubby” I felt a little disrespected and wanted to say something but my husband insisted not to, won’t be back!