Wingstop, Lake Jackson TX

There’s no management and a bunch of kids working. Worst experience with this location by far. Food was ready 40 minutes after expected carry out time. Full kitchen of 7-8 people but they’re too busy playing around to get any orders out. Not to mention ole girl smacking on the boneless wings before they get sauced (you ain’t slick). Would’ve left if I hadn’t paid online.

Trash management. I ordered classic (bone in) online it was a 24 family combo pack, and they gave me boneless. I drove all the way from Freeport to Lake Jackson and when I got home realized that they were boneless. I went to use the restroom and call them to see what they could do about my messed up order, and when I had went back my kids had eaten half the food (they were super hungry). So I told them what had happened and they pretty much said they couldn't do anything abt it because my kids had eaten half the food, so I asked if they could at least give me a credit (6 dollars) of what the difference of what I paid for and they said yes. I proceeded to place an order for classic wings, because my husband hates boneless. So I once again had to drive all the way to Lake Jackson and when I got there had asked if they could maybe give me a free drink or some fries and the manager said that he had already given me a discount of 6 dollars and walked away. And I'm thinking tf he didn't? He just gave me the difference in what I actually paid, for the order THEY messed up. So I'm damn near a forth a tank less then what I had from driving back and forth and extremely dissatisfied with the service. I was an avid wing stop fan and I can honestly say I'll be relocating my business. And we're a big family so when we order it's never less than 40 bucks that we're spending. And that's multiple times a month. Do better wingstop.

This place has to be the SLOWEST place ever. Whatever you do, order to go through the app. Ordered dine-in. There were only 3 tickets on their counter to fill. Ordered a 15 piece classic…waited…and waited. Orders were coming through online & printing out and were stacked on the shelf waiting. Meanwhile half an hour went by and nothing. Finally got up to ask for a refund to which the manager said the wings take 8-10 minutes to cook. Cool, what happened to the other 20 minutes!? Went to chick fila, ordered and had my food in 3 minutes!

We order wings door dashboard was suppose to deliver, never showed up I called wings stop and person on phone was rude basically telling me it was my problem they would not refund money. Think twice before you order from wings stop

Lazy teenagers slowly moving around and sometimes doing their job. Order online and show up 20-30 minutes after it says your order will be ready, unless you like waiting and watching them on their phones

45 min for a 30 piece it’s unbelievable… placed an order online to pick up and still hat to wait 30 extra min for it

Worst chicken wings I had here
We ordered for lemon pepper but it was very dry and service also bad.

The wings were wayyy overcooked, not much flavor on the garlic parmesean and dry. The also charge almost $3 for water and not even a bottle, it was out of the fountain! Ranch was excellent but very disappointed in the wings.

Decided to give this Wingstop another chance but unfortunately it was another disappointment. Every time I order and come home I always have something completely different from what I order. Really poor management.