Wingstop, Sugar Land TX

I was told by the assistant manager that my delivery order was stolen by a dasher. She told me that she couldn't refund my order or remake the order. I'm sorry, what? !? ! How is that even the case? I paid wingstop, not doordash. She canceled my order but still refused to make the food or give me my money back. I will NEVER be returning to this location.

Never trust their delivery timing. They will make you wait always and their delivery manager (Gustavo) says he is not responsible for the delivery time that he commits on the phone while taking the order. Interesting right.

Workers with a bad attitude and do not open at the time even if they see you waiting, very bad attitude

The service is usually pretty bad. Another example of when I walk in the door and no one greets me. They just stare at me. The other location is much better I think.

First time ordering through Uber eats at this location best Uber eats service. They actually gave me ketchup, good size of wings and packed everything with Care. They actually cared about takeout for once I would order from here again, thank you to whoever made this order.

My order arrived in a timely manor but I ordered 10 classic wings - mild flavor, but I received 6 classic wings - lemon pepper flavor

Don't go here worse experience and unhelpful staff. If you stop taking orders at a 11: 30pm then y does all of your signage say you're open till midnight and there are still ppl ordering at 11 45? You shouldn't even let ppl order online. Its false advertising

They work so hard and always with a smile. Wings is my comfort food and they get it right all the time here.
Big shoutout to Ms. Bessy and Mr. Dowson. They made my day today!

Top quality and I’m amazed every time I see the wings. They’re beautiful. Fried so perfect and the sauce amazing

How you going to tell me my sauce is the right one when I get it only 4x a week? New chick in the front you better fix your attitude with your punk looking earrings or you’ll get fired. Don’t come up to work showing attitude and lying about food orders and how it was made. After me dining in, everyone that came after was complaining about the wings as well.

Terrible service. Terrible food. Terrible acknowledgment. Ordered spicy Korean q and it was super liquidy as if I’m drinking soy sauce. Got a 20 piece and they gave 16. They didn’t even care to replace the order and instead showed attitude. The new girl that works in the front is absolutely terrible in service. She acts like she doesn’t want to even work there. No one is forcing you to work if you can’t put in effort and have good service. Thanks for the experience because I def won’t be back and will spread the word. Worst Wingstop in HTX