Workforce Solutions, Houston TX

This entire entity is a joke. None of their programs or services are real. It's a potemkin village, a facade to create the illusion of help. But there is no help. No matter what services you try to pursue, they'll have you fill out a long form, and after you do, they'll ask you every single question on the form you just filled out, making it clear they never read your responses. If you are a disabled person seeking help with employment, they will ask you which form of communication is most accessible for you and then intentionally use the LEAST accessible one to contact you. If you are trans or nonbinary, they will ask your preferred name and then make a point to call you the name you don't want to be called. This is all designed to wear down people who need help so that they give up and stop expecting basic necessities or basic courtesy from anyone else.

Very unprofessional and I am seeking to report them to their own HR Department - they reached out to me with regards to scheduling an interview - when I inquired as to if I could send them a link to the Scheduling app I utilize, their rather rude and unprofessional young lady who works as an operator - would not divulge this information and put me on hold indefinitely. Seeking repercussions & I believe that you all should fire her: effective immediately.

I don't know what the problem is, if I call or write to them it's because I need them to assist me, but they answer that they can't answer me because they are in a meeting and that they call later, but they never call, they never answer, and there is only one person for spanish
They must be more professional and serious.

Very unprofessional. I scheduled a virtual appointment with them for orientation. I received an confirmation, and then another email from Nathaniel providing me with the Teams meeting ID and passcode. I logged into the meeting right on time, however no on ever showed up. I finally called the workforce just to be told that Nathaniel is not working today, and absolutely nothing was done to cover his meetings. I scheduled this in advance and this is the last day to be able to complete my orientation. Someone is supposed to be calling me back, but I have also heard that before. Extremely unprofessional