World Car Mazda North, San Antonio TX

The people in the service department are rock stars. Special call-out for Harry the service manager there. He was our point of contact through the entire repair process and made sure things went smoothly and we were kept informed at each step.

I've been the customer here for 2 years and I am no longer going back. Ever since they lost one they have gone downhill not only did they can deny me a rental vehicle so that I can go to work. They told me that I had to do a diagnostic even though I gave them all the part information and what was wrong with the vehicle and then when they still could not find out what was wrong they still made me pay the diagnostic fee I have never had to go through this with this dealership it has gone downhill and I will not be returning anytime soon

Really great service department here! When a different location messed up my appointment with them, Mariela and Daniel called every other Mazda dealer to help and try to figure it out. When we couldn’t figure it out, they were able to get me an appointment that same week at their location and get everything done super efficiently. These two folks deserve a raise!

I’ve purchased two Mazda’s and have been pleased with the performance in both of them. World Car North keeps me abreast of any problems so I can maintain them to peak performance.

Ronald is the man. I didn’t think I’d actually leave a review for a car service department in my life but Ronald has gone above and beyond twice now. Help me promptly and with constant communication.

Great experience. Staff was professional and very nice. All work done fast and efficiently. Big shout out to Ron, he was great

The rep that helped me was very informative and didn't push any unnecessary maintenance. I was very pleased with the service all around

Great service by Ron and his team. They did a 360 review and it took much less time than I anticipated. They kept me informed throughout my wait and sent me a video of their findings of my specific car—that was helpful. I won’t hesitate to come back!

Took my Cx9 to have oil change and get tires rotated
Service rep Daniel took care of the job
Fast courteous service
Thanks

I had my oil change and tires rotated, and Daniel was superb from beginning to end. My experiences are always good at Mazda.

A no hassle experience, no pressure and no bull. Tim was a pleasure to do business with. I will not hesitate to seek him out the next time I'm in the market for a vehicle. Thanks, Tim and the folks at Worldcar.

Terrible and dishonest sums up this dealership. They will lie about known issues and charge you for service explicitly covered under Mazda’s TSB or recall program. RUN don’t walk away from this dishonest and deceptive business. They are terrible by every measure!

My car wouldn't start and I once I got jump and had the battery tested I was told something else was wrong I needed to have my car serviced. I called the dealer in New Braunfels where I bought my 2020 CX5 and they were absolutely no help. Said it would be a month before they had a loaner car and could not take the car in until that Wednesday.

Called Mazda North and the guy was super friendly. Offered me a loaner vehicle since it was Saturday and they would not be able to check my car out until Monday. Completed the paper quick and had me on my way. My car was serviced and fixed by noon that Monday. The staff was just as efficient and friendly. I will return to this dealer for my future Mazda needs. Their service is just better.

I had such a great experience buying my car from Mazda. Tim and Felix were so nice and helpful with the process of buying my car.

Daniel was extremely helpful! I’ve been coming to this place since i moved here in 2018! Only place i will ever take my Mazda ️

My car required a recheck on service previously provided. Appointment was no problem. My car was serviced extremely fast and got a call was ready. Great work Ronald!