Xpress Car Care, Arlington TX

This place is of no use, they are scammers, they take advantage of people, they steal money, they are pure trickery,
Please do not visit this Shop, I do not want you to lose your Money like me,

This was my first visit. I purchased a groupon to have my oil changed. I was told that I wouldn't need an appointment. I showed up at 12: 15 PM on a Tuesday afternoon. With only 2 mechanics, they seem to be quite busy with an abundance of cars to repair. They told me to come back at 1pm, when they would be ready to work on my car. I came back at 1 PM as suggested. Another gentleman had already gotten there a few minutes before me, and he had already been waiting. By 1: 15, they were still not ready to work on my car. At one twenty comma they told me to pull into the bay so they could change my oil. Changing my oil was the fast part of this whole experience. If you want to save money and don't mind wasting your time. Then this is the place to go. If you're trying to save money AND time, pick a different place. It was okay for the value, but my time is quite valuable. I think next time I'm going to choose a different place & make an appointment.

Broke the top on my oil pan which ended up costing me $67 and my mechanic told me the only way it could be broke is when the oil is changed. I went to them faithfully for 3 years. I will not return for the fact the tech who broke it had to know he broke it but did not mention it. All the oil leaked out of my car due to this.

Sorriest place in town! DO NOT BRING YOUR CAR HERE! MY CAR HAS BEEN SITTING THERE FOR A MONTH FOR SIMPLE SERVICE! I brought my car in Jan 18th for a water pump replacement. Mechanic told me it’ll take 2 days and they get started that same day. My car sat in front of the car wash next door for a week. When they finally brought it in to work on, they started and its just been sitting inside for 3 weeks. I constantly go up there to ask about it, and the same 1 guy is there telling me a different excuse each time, he said “small jobs take priority so its been delayed. ” Then the next excuse was “the guy working on your car keeps calling out. ” Then he says “2 more days” 3 separate times. Then he finally tells me “the guy working on your car has the flu and covid. ” Its a different type excuse every time. My car has been there a full month for a 2 day job, ridiculous. And the same guy thats always there doesn’t even care at all, he claims he’s the manager, he refuses to let me speak to the owner that I saw once when I first brought my car. The guy doesn’t car, he has a smug attitude and tells me I can take my car “as is” and still pay for everything. He doesn’t offer any solutions, accommodations or help, he fast talks you out to shop and refuses to give me a finish date or a date that they will continue to work on my car. Please dont go here, that 1 month sitting for a 2 day job. These people at this shop are not professionals, and theres cars all over the place there, very disorganized. I’ve tried to find the owner on google but no luck yet. My car is still sitting there please help me find the owner.

Go-to drive through car wash, they always keep there vacuuming stations tidy. Unlike most other washes, their brushes in the wash are maintained and remain soft to not damage you vehicle.

Got a new cash car and it had some problems. They actually managed to fix the car completely and now she works absolutely fantastic. Will definitely be coming here for oil changes and whatnot.

They never answer phone never communicate with customer about what's going on with vehicle.

This is the best auto repair shop in town! I started coming here for the Groupon deals about 2 years ago and haven’t left since. I’m always met with kindness and offered speedy help every time I visit. Over the years I’ve had many car repairs done here and I haven’t been disappointed yet. Prices are great and I recommend this shop to all of my Friends and family.