Zales, Houston TX

Zales The Galleria Mall I'm sorry, I've changed my review because my experience with your seller was GOOD when I first went, but, my family didn't like it when I brought the ring home. When i visited again to exchange or to return the ring, your MANAGER was there. She had horrible behavior, I only visited because I liked the brand, but the MANAGER was so rude, she doesn't listen to anything, she doesn't understand anyone's problem, she has no right to be a manager. SHE shouldn't be there. It's better to promote your sales women because they're much better than your MANAGER.
YOUR MANAGER IS SO SO SO BAD

Mac has been absolutely wonderful to work with and I’m very excited for my rings to be finished and customized. She’s an absolute please to work with. Cares about your dollar budget more than commission. I will always come back because of her.

The customer service we received from Mac was superb. From the greeting to the closing, she answered all my questions and was very thorough. I will definitely return to purchase more jewelry from her. She knows her stuff. Thanks again!

Had an amazing experience with Ms. Angie, please go see her. Loved her spirit and sense of taste. Xo

Melvin and Mac were absolutely superb assisting me today. My repair was perfect and my new purchase was excellent

Fantastic customer service, Mac is extremely nice, patient and helpful. When you’re looking for something she’s the one you need. I know when I come back here, I’ll be asking for her.

I truly enjoyed my service at Zales Galleria with Angela aka Angie. She had a welcoming smile when I walked thru the door and assisted me right away. She had great conversation while assisting me. She even explained the lifetime protection plan for my jewelry purchase that I purchased it. Thank you so much Angie and I will most definitely enjoy my purchase.

Thank Your Mrs Angela Was Very Helpful With My Wedding Ring Decision I 100% Recommend Mrs Angela For Any Assistance Needed On Find Jewelry Or Nice Wedding Ring

Lana, Asst Manager was GREAT, took her time to show us merchandise, try items on, showed sales prices. Great experience!

Angie at the Galleria Zales was amazing. She had a bright smile and was very welcoming when I walked into the store! She gave me excellent customer service and helped in a timely fashion. Would definitely recommend Angie!

Mel, the store manager, helped me look at diamond engagement rings. The service was out a outstanding.

Mac was an amazing person and sales lady. She kept us informed of our item and was courteous through the whole process. I would highly recommend her to help you.