Zandy Zoos Clothes & Shoes, Nederland TX

Perhaps the best shopping experience on the internet. Great selection, excellent customer service and lightning fast shipping. I moved to Ohio, but love that I can still shop at the Zoo!

Ordered a Christmas dress for a holiday photo - ordered it early on Thanksgiving. I spent hours looking for this particular dress so I was so excited to find it b/c it was sold out everywhere. I know it's a holiday weekend, but the order didn't ship to Tue evening, 6 days later. I could understand maybe missing Friday or Sat due to the holiday and heavy shopping, but missing Monday as well? I purchase an insane amount of children's clothes online and never seen e-commerce this slow and dysfunctional. And I also run a global e-commerce business for work, so it's disappointing. Adding to that is that it's sitting stuck at USPS, I wouldn't be surprised if there were other issues exacerbating the delay - if/when it ever shows up. No response over Instagram and disconnected when I called (I'd like to believe I wasn't hung up on, but who knows given my experience).