ZEAL-TO-HEAL, Farmers Branch TX

Ooof. I wanted to like this place. I went once, the doctor was nice and seemed thorough. They automatically scheduled for a follow up appointment and billed for it immediately, which seemed a bit overreaching. I absolutely couldn't make my follow up appointment. I received a text from Jackie asking if I wanted to re-schedule. I replied three times, but was never answered. Their phone number (on the Zeal to Heal website) goes to a voicemail which is likewise unanswered. I stopped in to inquire today if we could reschedule, was told I would be billed $129 again. In my two visits to the office, I saw no other customers. I'm going to take that a sign and head elsewhere. As another reviewer said, make sure to sort reviews by "recent" as it looks like this falldown in customer service has happened since a management change.

I travel over 2 hours each way to goto Zeal to Heal because I trust Dr Nangrani and his staff

Very clean and inviting office. The doctor was very nice and attentive. Alyssa the nurse was very efficient and helped us with everything!

Staffs are Very professional friendly and helpful. Provided quick service with extremely important info.

Doctor did not show up for virtual telehealth appointment despite being 10 minutes early on the zoom call myself. They charged me $25 for the appointment and now I have to dispute the charge on my card. Very unprofessional.

Needed a Neuropsychology Referral. I was In and out in 10 minutes. Great Service. Excellent Staff, welcoming atmosphere!

Check reviews! Sort to recents! Also check Facebook also under UrgentCare2Go! Look at reviews their sharing from 6 years ago! Beware folks about charges and charging for future appointments! Front office aka Manager all have same last names of founders and co founder! She is not very customer service.

Great experience. Beautiful facility. Clean environment. Caring staff. Highly competent medical staff.

I don't agree with the nickel and dime fees this company trys to push on you. Med techs at the office were nice but didn't have much experience. They will hold information from you and make you pay to receive it.

I had a phenomenal time at Zeal To Heal. Dr. Pillai was so kind and affirming. I’ve been searching for a PCP for a long time that I felt comfortable with and I definitely found that here! Couldn’t recommend this place more.

Staff is very professional and friendly. I and my husband has a first visit there and we are highly satisfied. Absolutely recommend Zeal to Heal

First timer. Phone staff was professional, friendly and informative.
PA at tge off was very pleasant, showed concern in helping me.

The doctor was personable, make me feel at easy with diagnosis and treatment.

It was a very good experience.

Thank You

10/10

Beautiful facility, friendly and knowledgeable staff. Very efficient with the time spent at the office.

This was really a fantastic experience. I would absolutely recommend zeal-to-heal.