Zips Car Wash, Dallas TX

My experience was fabulous thanks to Ulysses! He was so helpful, professional, and friendly. He cleaned my wheels and tires until they were shiny and beautiful! Loved my visit!

Ulysses is hands down one of the most nicest professionals I've met in a long time. Super easy to do business with and the gentlemen drying my car was just an honor to be around and treated so nicely. God bless these guys and this businesses

Paid for a wash and wasn’t able to go through the machine due to technical difficulties. Staff was unable to refund me. Don’t waste your time

When this location opened I was very excited I have what they call car cleanliness OCD or CCOCD. I go to the carwash probably every other day. The service here is awful. The young hispanic guy with glasses, who you almost always see greeting at the payment machine, cannot be bothered with customers, No! He has a text or other chat going that is infinitely more important than you and your car washing needs. Then one of the newer guys. African America late teens/early 20's with shoulder length dreads, almost met his maker one particular day. So freaking rude. Aggressively pointed his infantile finger at me and by pointing, demented I move my car here now! Yeah. Children and young adults across the board, should never handle an adult customer, whose business is largely contributing to his paycheck with such disrespect. Now the managers are car wash angels.putting out fires and literally grabbing the drawing of towels and drying off the vehicles with the employees. They're doing the most when it should be the other way around. Actually stayed on with them a few extra weeks because of how great they are. And the one incredibly pristine and awesome employee, was an older Hispanic man who didn't speak much English, but was eager to help dry off your car and really spend time making sure it was well done it was polite and smiled and was a joy to see. I always tried to tip him as much as I could.

Don’t go here! I requested to cancel my membership on October 4th and received a response that the were still working on it on October 18th. Now I’m going to be charged another month because of this company’s incompetence. The customer service at the locations have become awful since Zips bought this company. It doesn’t matter which location you go to. The employees are either rude or just not trained. My car and windshield were also scratched after going through the car wash. I will specifically tell people to never use any of these locations. It’s a waste of money and time. This car wash now creates issues for cars instead of helping maintain them.

Worst wash I’ve had in a long time.
Let’s start with the guy up selling washes.
I was in an SUV so I chose the Truck/SUV line and there was only a Dodge Charger in front of me. (I pulled over right before getting in line because I needed to get my credit card out of my bag and this entire time the Charger was already at the POS). Anyways I chose this line because I was in an SUV and thought it might have more clearance or something. I waited behind the Charger, and waited and waited and waited some more, a good 5 minutes to by while the upselling attendant flirts with the girl in the Charger. No other customers are around besides me. I finally throw it in reverse and get in the other lane because I’m tired of waiting and watching them flirt. As soon as I get in the other lane I pick the $18 wash and the charger takes off and the upselling attendant comes running over asking what wash I want. I say I don’t know the one I just selected. He proceeds to try to upsell me on a package then lies to me saying the next time I come for the same wash it’s going to be $36 if I don’t get the package…. Whatever lying dude I just want a car wash. So I finish and go through the wash. As soon as I enter the wash the entire line shuts down for a minute, I have no idea why. After restarting the brushes proceed to turn my mirror inside out, which has never happened at any other point in a wash before. I proceed to the free vacuums where I start vacuuming. The only positive about the entire situation is the young Latin guy drying cars was super nice and did the best job of the entire wash. I apologized to him because I did not bring any cash to tip. When I got home I noticed that the entire front of the car wasn’t any cleaner than it was when I got there. I recently got back from a road trip and had bugs all over the front so I needed a car wash. To my surprise the bugs weren’t touched by the wash at all. Despicable. They stole $14 from me (deducting $4 for the vacuum and dry).
Pathetic - unless you want to wait 5+ minutes while the guy tries to flirt and upsell other customers and your car to be left violated and dirty - don’t go here.

All these 5 star reviews are a scam. Went there today to vaccum my car and you get employess coming up to you begging for a review when they did absolutely nothing to assist you and they both stressed their name. This has got to be the worst car wash that I know of. I think that they must get a bonus or have to meet a quota and to have their name mentioned in the review. If you notice almost all the reviews mention someone by name. Lol

Always come here to get my car washed, convenient on my way home. Very nice staff. Eleazar was very thorough with drying my car today!

Elazar has been an amazing employee, he always cleans my cars, drys them off, and puts extra tire shine to make them look flawless. Thank you Elazar for your hard work

I moved back in October of last year, so I canceled my membership. At least, that’s what I thought. I am still today getting charged a membership fee. Zips bought this place and even a year later is unable to help at all with membership issues here. I was for a good bit getting charged for three cars when I only had two on the account. Don’t trust this location if you want to be able to cancel ever.

Eleazar and the rest of the team at Zips i provide great customer service and always find a way to do a little something extra like help wipe down the car! They are my preferred wash spot just for the service alone.

Eleazar and Vonta helped service my vehicle. They did an amazing job! They place is 5 star customer service!

Eleuzar and his friend helped with extra effort when I had problems going thru way process! They were great and made me smile…thanks!

I love how they towel dry your car after a wash. They also provide free vacuums and towels with cleaner for detailing the inside of your car.

Spoke to Juan today. He is super friendly. Explained all the washes concisely and thoroughly without being pushy. Zips is always great when I want to wash my car quickly and well. Will definitely be back!

The zips on Lemmon is probably my favorite car wash. They treat you like family here they make an effort to have a conversation with you. Here you’re not just another transaction or customer. Your friends a connection. I highly recommend this car wash. And the prices are also very well priced. I will not go to another car wash but here.

Excellent car wash! Reasonably priced. They provide towels for finish-drying your car after the air-dry system! Appreciate Eleazar unexpectedly assisting to dry my vehicle, great work ethic and servant hearted!

I come like once a week and Eleazar always works so hard out in this smoldering heat and does an awesome job drying my suv! Zips is very convenient for me, in and out in like 15 min after golf.