Kuhio Mazda

From drop off to pick up everything went smoothly. No waiting when I arrived to drop off my vehicle. Checked in with Kennah, no paperwork to fill out. I just gave her my name and she was able to access all of my information! She was courteous and efficient. When my vehicle service was completed Brandon my advisor contacted me, he was so friendly and helpful. I was very pleased with the overall service at Kuhio Ford!

I didn't think I was going qualify for anything nor did I really know the best route to go, but the Kuhio team really made the process easy and they explained things is such a way that it didnt feel intimidating.

Thank you so much guys!

The salesman were right on and soo helpful As soon as I was there they greeted me and my husband and served us right away! I got what I wanted and my vehicle I traded in was sold in 4 hrs too! Aloha n Mahalo to the 2 John’s that helped us and also to the Manager mahalo for all your help your 2 JohnZ were the best mahalo bradaz for my new Ride!

Work seems to be done well. Juli was SUPER helpful and very communicative. Would have given 5 stars except when I picked my car up (after hours) it was covered in red dirt. In all the crevices of windows and windshield. After having the car for about three weeks it seems like it would have been totally possible to wash off the red dirt that wasn’t there when I dropped the car off. Other than that, everything was good.

Rusty was pleasant and easy to work with. He provided me information on all of the vehicles I was interested in which made my decision easy on picking the one I really wanted. Overall, a great experience! Highly recommended

Brandon and Julie in the Service Dept.were amazing. Thank you for another great experience!

Shop rates are outrageous! On top of an already giant bloated bill they charge 3% to use a credit card! The least they could do is wave the fee if your bill breaks $2000.
I was told that I would get a loaner car on day 1 but excuse after excuse of no car. Luckily my parts came in pretty quick and the repair was finished ahead of schedule. I probably will not be getting any other service work done that isn’t covered by my warranty.

Truck got smashed, body shop was excellent from management to techs, unfortunate world parts issues did put a hamper on a timely service but I was well informed and taken care of with excellent service, props to the body shop they did an excellent job. Nothing in life is perfect but they made a great effort to be.

Easy check in, very accommodating, they were able to get the job done right away. Thanks to Kennah, Julie & whoever check my vehicle! Mahalo!

Great people to work with super nice also provides great service to get around town while your car/truck is getting worked on

My buying experience with Micheal, was five stars I really appreciate how hard everyone at Kuhio Ford works. Micheal was so helpful when I bought my new Bronco. Julie is so hard working and really tried her best. She also gets all the stars from me! The truth is It’s very hard to get your car worked on. I was way over due for my service because they couldn’t get me a loner car. It took so long for me to get an appointment to have my car serviced even when I didn’t ask for a loner car. They need to hire more service people. The problem is it’s hard to find workers. The bottom line is they need to pay their service workers more. So people can afford to work there, and live on Kauai. We bought these cars in good faith. The big guys have made all that money. They are going to have to spend some of it now to honor the agreement they made to take care of the people that bought their product.

Great service, friendly customer service too. Wait time was exceptional, completely satisfied.

Your sales approach is abusive and well out of date with anything that resembles service. The companies line of charging over MSRP IS WHY YOUR LOT IS NOW FULL OF TRUCKS and few are willing to pay your price structure.

Awesome customer service. They really went above and beyond to secure my new SUV. I can't thank them enough! God bless you all? !

My experience has always been good,
The only complaint I have is when I get my car back there’s always dirt and mud in there, I was a little disappointed because I just had my car detailed.

They did a very thorough inspection on my vehicle that I think most places wouldn’t do for the same base price.

Need to look at your early check in I took my truck in on Thursday and no one checked the key box and my truck didn’t get serviced so they said to bring the truck in Friday so I dropped off my truck and all the gates were locked so I dropped my keys in the early drop box so I call to check if my truck was done at 1230 and they said no keys was in the box but they checked it again and the keys were in the box so they said they were going to do the service but if I didn’t call it wouldn’t get serviced