Bradford Marine and ATV, Texarkana TX

Phone calls are a waste of time.
You have to go there in person to get your needs met.

I'm surprised at the 1 and 2 star reviews I see here, because that was not my experience at all. I would give them more than 5 stars if I could. I live 3 hours away and bought a Yamaha Waverunner from them sight-unseen based on an internet ad. I bought it in January, but they agreed to store it for me until April so I could avoid any freezes.

When I went to pick it up, it was on the trailer and ready to go. Even though they had already cleaned it, there were a few water spots and some pollen on it, and they said "we can't send it out looking like this", so they went and got some towels and wiped the whole thing down. I was really impressed with that attention to detail.

They also spent the time to give me a full walk through and explained all the new features on the unit. The overall pickup experience was very quick and efficient. Based on my experience, I would definitely recommend Bradford Marine.

My husband went up there with some questions about an older model boat we purchased and they helped him so much, even though my husband didn’t have much information to give them. Highly recommend on the service side

Went in and asked if they could get a part for my motor, (I carried it into the showroom), the guy never even looked at my motor. He just said no. Bradford had come highly recommended to me, but now I'm not so sure.

Even though they did not have the particular hard to find part I needed. They did try to point me in right direction.

Terrible service experience. Boat was at their shop for three weeks with no communication at all. Calls were not returned. They blamed the problem on having to fire their service manager. When I went to pick up my boat to take somewhere else for service there was only one technician with multiple boats and ATVs in various stages of disassembly. Shop was in complete confusion.

Honestly, the people were lazy and rude! We came down with friends and they came prepared to buy a boat. They didn't even get our of their chairs to show us a boat! And the prices are not what the online prices are, they are about 5000.00 higher! I will not be back!

Have talked to the parts guy, the receptionist and the sales manager. I can tell you that I don’t ever want to buy anything from these people. Rude! Rude! Rude! Most unprofessional “sales people” I have ever talked to! They must be the only boat dealer close by because I don’t know how they stay in business.

Prices are high as heck. No discounts to Military. Fixed the problem but, WAY overcharged for it.

Wildly disappointed that the salesman flat out lied to us. He didn't have the boat he told us about on the phone to get us in the door, he didn't have the motor we wanted in stock and tried to pressure us into a larger motor and to top it off he wasted 3 hours of or time. NEVER trust these guys with your money, your boat, or your time.

Had the parts I needed for a 94 Nissan Outboard. The young lady was very nice and helped until we found what I needed.

Quoted a price to fix a part and get to pick the fourwheeler up and they added 200 dollars to the price that was quoted. Not happy will not be coming back.

I called 3 different Bradford Marine locations and this one by far had the best service. Even though they did not have the specific part i was needing the parts manger steered in the correct direction and found what i needed.