Town Square at Mark Center Apartments, Alexandria VA

These town homes are horrible. Managemnt is horrible. We have only lived here for 3 weeks, the apartment was dirty when we moved in, not to mention I’ve never had a bug in my house ever until moving here. The down stairs is freezing cold, we have put in multiple maintenance request and nothing has been done. Not to mention the noise complaints that we have made. When you rent a town home you would never think there would be people above you, and they are loud. This is only my third week and it’s the worst place I’ve ever lived. Ive taken many pitcures and have many emails that were sent to the office as well as phone records I will be giving to my lawyer. Also will be calling the city. For the amount of money they charge in rent, they can at least make sure they do what they are suppose to do. DO NOT MOVE HERE, THIS IS ONLY MY THIRD WEEK AND WE WILL BE MOVING OUT and suing.

The leasing and moving-in process has been great! We worked with Chelsea and Jason in the leasing office who were both incredibly friendly and helpful from the beginning. They were able to answer all of our questions and get us set up close to the date we needed.

So far, I'm totally happy with the community and the location. It's a little further out from DC than I have been previously but it feels worth it. The neighborhood is quieter and relaxing, the apartment has been renovated and the quality overall feels better than a few other buildings I have lived in previously. I'm especially happy because our unit happens to overlook the nature preserve which is a huge plus. My current downside is finding parking. My building is at the end of our community which I prefer actually but the parking lot is a little far from us. Overall, it has been a good experience with friendly people.

They have poor security. Yes, they do have gates around the whole apartment complex but it does no justice when the gates are always open. We have had packages stolen off of our front door step and the leasing office does not seem to care. They will not accept any package if you try to send it to the leasing office. They have an issue with vechiles being broken into and your personal item being stolen. Overall not safest apartment complex around this area.

We love living here. It’s a great location for both my husband and I that work in Alexandria. The folks over at the leasing office (Sarah especially) are so quick to address my concerns and questions and get back to me right away. Maintanence requests are taken care of quickly and correctly. Another thing that I love about this place is that they have routine preventative maintanence. I have 2 little boys in my home and knowing that the air filters and hvac units are check regularly and changed makes me feel very comfortable. Everyone that works on site is extremely friendly. I really feel like I am a part of their community living here. It is nice.

Well, I originally had this at 5 stars. I have to lower it because the fire alarm in my building goes off very frequently for no reason (building 1501). Probably the other buildings don't have this same problem.

It's clean, safe, and attractive, but the walls are made of rice paper and wishes. I can literally be in my bedroom with the door closed and hear my roommate's spoon clinking on his cereal bowl in the kitchen. I wanted to like this place, but I will not be renewing my lease here.

ONE STAR because of the following: First, we constantly are hearing noise from our upstairs neighbor (who is also an inconsiderate a** hole), and there doesn't seem to be anything they can do. We made several complaints and even called the cops because they party consistently until like 3 in the morning (note: the upstairs balcony sits right above and outside your bedroom window). Also this upstairs neighbor's ashes from cigarette butts, cigarette butts, match sticks, & the occasional random piece of garbage seems to always make it onto my balcony (note: the balconies here are wooden planks so things can be shoved through if you have a rude upstairs neighbor like mine). This neighbor upstairs is truly so inconsiderate and making the living experience here an awful one.
Second, our sink constantly backs up. Not sure what's up with that, but they've come to "fix" it already multiple times, and we've only lived here for about 9 months.
Third, I thought this was supposed to be a gated community. The gates here are constantly broken or malfunctioning.
Finally, I will finish on a decent note. This place would be good if it weren't for the above things. There are two gyms, and the proximity to D. C.is nice. Also, where our apartment is positioned, we get a pretty nice view above the trees. I feel like the management do try to help, or they smile and say "we're sorry" but then nothing gets done (particularly about the neighbor who gets ashes on our balcony like every night).
Unfortunately, I know that we will NOT be renewing our lease here and are even considering leaving prematurely because of the extremely disruptive upstairs neighbor.

Overall since upgrades in apartment I would say this is a great place to live. Rent is prices are very reasonable compared to other locations in the NVA area. Quickly respond to needs for maintenance. Only 4 stars as I hope they soon make a few final upgrades with windows.

My experiences here have been all over the the place. The initial lease signing and walk through was wonderful. Floor plans and amenities are great. Hidden costs, extra fees nickel and diming people, and unhelpful customer service dealing with late fees have left me extremely hesitant to renew my lease when it comes time in a few months, or to be able to recommend this property to colleagues moving into the area.

My husband and I have lived in this apartment community for the last 4 years and they have treated us very well. They replied promptly to all maintenance requests and gave us fair rates with each annual renewal. The neighborhood is quiet and in good proximity to CVS and Starbucks, as well as nearby Pentagon City. Friendly residents, staff and maintenance team.

Honestly, to me it seems like they are paying people to leave reviews about this place. Horrible parking, you pay $40 a month and there's no where to park. Rental office staff is not helpful at all.they take days if not weeks to respond to a issue. They have a rat problem beside the dumpster that they have not taking care of. Smh find somewhere else, check the pics on yelp and you'll see the rat problems

"Justice Jones, Leasing Consultant @ Town Square at Mark Center Apartments"

He was extremely helpful finding us a place to call home with a limited amount of time and finances! He went above and beyond to help get us in, and the apartment and community greatly exceeded our expectations! It's more than just everyday work, it's a place for us to call home and a comfortable one at that! Thank you! I don't even usually write reviews but these people do deserve some recognition.

Nanette is amazing! We toured an apartment with her today and she was super professional, personable, and every current resident we saw she knew them and their dog by name! We just signed our lease today but I am sure that living here will be amazing just from today alone!

I have lived here for about a year now. Peaceful and secure area with no unpleasant surprises. Understanding and helpful staff who know me by name already. Office open 7 days a week, although usually busy to answer the phone but there is always someone there to help if you stop by. Reliable shuttle to Pentagon City. Overall great place to stay close to Arlington and Washington D. C.

Town Square
I have lived at Town Square for about 10 months. The community is very welcoming and friendly. The move in process was very seamless, thanks to Nanette, who answered all my questions. Any maintenance issues have been resolved in a timely manner. The apartments have been kept up to date, many of them remodeled. I would recommend Town Square to my friends.
KMB