Town Square at Mark Center Apartments, Alexandria VA

Great customer service; they make moving in very easy. I also like the quite atmosphere of the compound.

I wanted to say what a pleasant experience it was dealing with the front office folks at TSMC. Amina showed my wife and I apartments and helped us select the right place and Shenna and Delena both provided significant help each time I went into the office. Each experience was awesome! A smile and good attitude go along way and it was a pleasure talking with each girl. Thanks to everyone. All the best. Patrick

Nanette is amazing! We toured an apartment with her today and she was super professional, personable, and every current resident we saw she knew them and their dog by name! We just signed our lease today but I am sure that living here will be amazing just from today alone!

"Justice Jones, Leasing Consultant @ Town Square at Mark Center Apartments"

He was extremely helpful finding us a place to call home with a limited amount of time and finances! He went above and beyond to help get us in, and the apartment and community greatly exceeded our expectations! It's more than just everyday work, it's a place for us to call home and a comfortable one at that! Thank you! I don't even usually write reviews but these people do deserve some recognition.

My husband and I have lived in this apartment community for the last 4 years and they have treated us very well. They replied promptly to all maintenance requests and gave us fair rates with each annual renewal. The neighborhood is quiet and in good proximity to CVS and Starbucks, as well as nearby Pentagon City. Friendly residents, staff and maintenance team.

The leasing and moving-in process has been great! We worked with Chelsea and Jason in the leasing office who were both incredibly friendly and helpful from the beginning. They were able to answer all of our questions and get us set up close to the date we needed.

So far, I'm totally happy with the community and the location. It's a little further out from DC than I have been previously but it feels worth it. The neighborhood is quieter and relaxing, the apartment has been renovated and the quality overall feels better than a few other buildings I have lived in previously. I'm especially happy because our unit happens to overlook the nature preserve which is a huge plus. My current downside is finding parking. My building is at the end of our community which I prefer actually but the parking lot is a little far from us. Overall, it has been a good experience with friendly people.

The Best Apartment Home Community in Alexandria with the most friendliest staff I've ever met. Thanks for the hospitality.

Really surprised by some of the bad reviews below. I would recommend this place highly. If you are someone who does not like being an adult, or dont have any desire to own your own home, and depend on an office to wait on you hand and foot like a fancy hotel, this isnt the place for you. This place is well run, but lets be honest, its apartment living. Here is an honest review from someone who really takes customer service seriously.i moved in Feb 13 2018. Really love my apartment.i have a pool view and huge balcony. I really recommend this place to anyone who wants to be close to DC, Arlington, and Oldtown without paying an arm and a leg, but still want a quality place to stay. Their balconies are huge! No more fake juliet balconies lol. Property is maintained really well! Well lit in the hallways, which can be an issue for some courtyard style communities.love the basketball court.maybe one of these days i'll see if I still have it! Love the finishings in kitchen and bathroom, and really love how fast the office has been, in getting back to me with service requests.special thanks to the General Manager Robert, for always being willing and available to address questions. Sometimes its not about the problems/issues that occur. Its about the staff. They are extremely courteous and helpful! Special thanks to Chelsea our leasing consultant. Chelsea was absolutely wonderful during the tour and move in orientation. S/O to the other Leasing consultant Jason. Not only do we have the same name, but he is Very personable with the residents as well.my wife and I will be here for a good while until we find a house.good luck with that in the VA market lol.overall, Kudos to the team! I have already recommended this place to people. Keep up the good work

Great place to live, amenities and the grounds well-maintained, underground parking available, quiet neighborhood, easy commute to Washington, DC, management office staff intelligent, helpful and accommodating to all requests; manager always responds to emails. Apartments are spacious and appliances are top of the line. Thank you Town Square for making our stay very enjoyable.

Town Square
I have lived at Town Square for about 10 months. The community is very welcoming and friendly. The move in process was very seamless, thanks to Nanette, who answered all my questions. Any maintenance issues have been resolved in a timely manner. The apartments have been kept up to date, many of them remodeled. I would recommend Town Square to my friends.
KMB

Highly recommend living here. The leasing staff is the best in the business. They will work hard to find what you’re looking for. Shenna helped me beyond measure. I am totally happy with the place apartment and the process.

I lived at Town Square for 2 years and my experience has been enjoyable. Everyone in the leasing office has been nothing but helpful and friendly my entire time there. I have a dog and the community is very pet friendly and a treat to walk around with my dog. They also have a dog park in the community so that I don’t have to worry about trying to find somewhere for my dog to get her well needed exercise. Overall, I enjoyed my stay at Town Square and would live there again if I move back to the area.

I am a resident for almost a month now and i would definitely recommend this gateway community. Delena Swaby our leasing consultant did an excellent job from processing paperwork, touring the grounds/facilities to following up a week later to ensure we settling well in our new apartment. I had two service requests and maintenance was friendly and promptly dealt with our concerns. I am satisfied and this 5 star rating is a small THANK YOU Delena. Stay Safe!

I lived at Town Square at Mark Center for just under ten years, in a two bedroom apartment. It was very comfortable and quiet and the view from my balcony was spectacular and ever changing. The leasing office was responsive and helpful especially Taylor Carlstrom. Maintenance was quick to solve problems. The grounds are nice and I always felt safe. I'm sad to leave. I couldn't recommend it more highly. These are all photos taken from my balcony over the years.

We love living here. It’s a great location for both my husband and I that work in Alexandria. The folks over at the leasing office (Sarah especially) are so quick to address my concerns and questions and get back to me right away. Maintanence requests are taken care of quickly and correctly. Another thing that I love about this place is that they have routine preventative maintanence. I have 2 little boys in my home and knowing that the air filters and hvac units are check regularly and changed makes me feel very comfortable. Everyone that works on site is extremely friendly. I really feel like I am a part of their community living here. It is nice.

I have lived here for about a year now. Peaceful and secure area with no unpleasant surprises. Understanding and helpful staff who know me by name already. Office open 7 days a week, although usually busy to answer the phone but there is always someone there to help if you stop by. Reliable shuttle to Pentagon City. Overall great place to stay close to Arlington and Washington D. C.

I have been at this place for over a month now on a temporary health care assignment on a corporate apartment provided by my company. Everything has been ok so far and the office staff does their best to resolve matters if there are any in a timely and efficient manner. Their valet trash amenity is very useful and comfortable for people like me that work long hours! I would recommend this property for anyone looking for a home away from home or a permanent location to live.

Great management team, excellent maintenance crew. Been here for 6 years and had a couple of issues that were quickly remedied. One thing I would suggest is avoid taking apartment where you have a large common area. Unfortunately many of the lazy pet owners abuse the fact that their lease allows them to bring their dogs into these common areas and when you look out your door anytime of day you will probably see them right in front of your apartment. This is why I can't give them 5 stars

Overall since upgrades in apartment I would say this is a great place to live. Rent is prices are very reasonable compared to other locations in the NVA area. Quickly respond to needs for maintenance. Only 4 stars as I hope they soon make a few final upgrades with windows.

Leasing office is very personable and friendly. They worked with our needs and helped find us what we needed.