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B & L Pool Repair & Supply Co., Inc. / Leslie's, Phoenix AZ

Address 16427 N Cave Creek Rd, Phoenix, AZ
Phone (602) 242-5845
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday9:00am-5:00pm
Sunday10:00am-5:00pm
Website lesliespool.com
Categories Swimming Pool Supply Store, Swimming Pool Repair Service
Rating 4.9 27 reviews
Nearest branches
Leslie's — 15440 N 7th St #7, Phoenix, AZ, United States
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B & L Pool Repair & Supply Co., Inc. / Leslie's reviews

27
Sort by: date highest rated lowest rated most helpful
S Walker
October 24, 2020 8:31 pm

B & L Pools, the 16427 N Cave Creek Road location, has ALWAYS had in stock what I need for my pool and play! They are fast, friendly and always willing to help and or work out any water or filtration problems I may be having with my own pool. I recommend them to anyone with a pool.

George
September 05, 2020 12:12 am

Best place in town for all your Pool Systems repair. Honest & fare prices as well great service at their Store.

HanksASC
July 17, 2020 2:39 am

I picked up a new valve piston for my pool filter last month, and today I had a broken pin on it. I asked if the could just repair the pin. The looked at the receipt and swapped it out for an entirely new unit. Great customer service and very friendly.

Jerry
July 09, 2020 11:05 pm

I never used this shop before. I was referred to them by Hayward for a warranty repair. Nice people, very knowledgeable and helpful. Work was done promptly, they kept me informed and made my life easy. It could not have gone any better. I definitely would use them again and will give them a shot to bid on upgrades on my pool

Turner
July 07, 2020 9:08 am

Fantastic Pool Store. Very helpful. Never try to sell me anything I don’t really need. I have been going there for 2 months. I will go no where else!

Carron
June 27, 2020 2:51 am

They are so professional & helpful. They explain & write down instructions if you need them, they have everything you need or will get it for you.
I've been going there over 10 years, give them a try you won't be disappointed.

Lois
April 15, 2020 12:17 am

Locally owned and the best for all your pool and spa needs. I have been doing business with B & L for many years and they always have provided excellent customer service. They are also great at rebuilding pool cleaners which has saved me a ton of money!

elizabeth
September 10, 2019 6:40 am

I went into the store at cave creek today with my hayward vacuum system. The wheels were not moving which made the system not able to work properly. I left my unit at the store with the assurance they would get back to me today.they called back within 2 hours with my unit ready for pick up. They found a small piece from a palm tree has wrapped itself around the wheel stopping it to work. He fixed it and sent me out the door, No Charge. Now I have to tell you that is amazing service. I did contribute cookies and candy for a job well done. Talk about over and above service. Thank you B&L you have me as a costume for the life of my 2 year old pool.

Gary
August 04, 2019 8:33 am

I have a $ 400.00 automatic pool cleaner that I lost a part off of it during a move, I asked the next door neighbor's pool man (Mondo) and he said I should go to B & L Pool up on Cave Creek, he said they have everything and that they will take care of me. I listened and went to B & L. They were friendly and very helpful. They told me that the replacement part comes in a pack of 4, they also said lets see what we can do. One of the guys then goes into the back area and comes back out with the exact part I need and puts it on for me and says there you go; we keep some old parts around just in case. So here I am my machine is back together with no charge and no sales pitch, and they thanked me for stopping by. So I just wanted to say thank you for helping me. I will be back P. S. I tried to tip them but they would not take any money. Thanks again

Dream
July 25, 2019 5:35 pm

Called to see if they had a part, said they were to busy to look and would call me back, of course that never happened. I always wonder how companies can stay in business ignoring their customers

I called either the 25th or 26th around 12pm

Stuart
July 23, 2019 6:48 pm

Outstanding customer service & support. These guys are great at all they do. They have been guiding me through my pool ownership experience for 6 years now & I've always had a beautiful, healthy pool. They have all you need & more.will always be a loyal customer.thank you B & L

Gaile
July 10, 2019 4:19 pm

Anthony went above and beyond to help us with our salt water pool issues. We are now committed customers for all our pool needs. Thank you, B&L Cave Creek!

Bob
July 08, 2019 11:15 pm

On Saturday May 11th I made the mistake of going to Leslie's pool supply that fortunately for me didn't have what I needed. Although B&L was further away I went there. I needed some o-rings to fix a filter and Mario Salas helped me. It was trial and error for Mario to match up the size and he was great and after a couple of trips back to the warehouse he got the right ones for me. I wasn't sure about the order they had to go back in and Mario pulled out the Hayward book and showed me the diagram which helped me. Mario's customer service is to be commended. Thanks

Judie
July 06, 2019 8:18 pm

I been going to B&L Pools for many years, first to their 43rd & Dunlap store, then to the 43rd Ave and Bell Store. While I was over on Cave Creek today running errands I was so surprised to see one of their stores as I was passing by.since I wanted to take advantage of their flyer special on the chlorine tabs I quickly turned around. A very pleasant young man, Mario, helped me out. As I went in, I was clutching in my hand 2 tightly folded $20 bills that I had just been given. I had to use a card to pay for the tabs so I very absent-mindedly set down the $40 on the counter while doing so.then Mario carried out the bucket and I drove off.of course my cell phone was off and I didn't know until I got home that he had been trying to call me to tell me that he found the money on the counter! What a pleasure to know there are still such honest and honorable young folks out there. B&L should be so proud to have him as an employee and kudos to his parents as well! God Bless you all!

LADY
July 06, 2019 2:20 pm

Tommy is WONDERFUL! He is so helpful and spends whatever time is needed with each customer to serve them well. He does it with a smile and shares important information - he does not use jargon - he speaks so laymen can understand. He is WONDERFUL!

I also spoke with Brad about a problem with a hose and he was very accommodating and willing to resolve my concern/need.

Kathee
June 25, 2019 3:39 am

Excellent knowledge of their pool & spa supplies. Highly recommend this company for hot tub start up cleaning & chemical supplies.

Diane
June 24, 2019 7:36 pm

The associates at B&L Pool Repair are always eager to help. They give the best advice and always point you in the right direction to get your pool looking sparkling clean. Best prices in town, too!

Russ
June 18, 2019 10:19 pm

Excellent service along with qualified information to keep my pool in top operating condition. Anthony Maiden was extremely helpful along with a positive service attitude. Great company and always a pleasure.

David
June 17, 2019 1:40 pm

B & L pools has been helping us with our pool for a few years now. Friendly, knowledgeable and great customer service. They even recommended a company (No-Drainer) to help us last summer and our water turned out perfect. I am very happy with B & L pools.

M M
June 16, 2019 12:45 pm

Fantastic pool store with a most courteous and knowledgeable staff. It's clean, organized, and not overwhelming with a ton of bizarre, confusing, and dusty random pool junk everywhere. They immediately greet you, thank you, and if there happens to be a bit of a line, check in with you from moment to moment and get to you right away. They quickly help and provide friendly knowledge and details to empower you to be in charge of your own pool! They don't act like it's some hidden and secret knowledge they can't share with us "mortals. " They took one look at a picture of my broken part and quickly retrieved a replacement, sold it to me at a very reasonable price, gave me installation tips, and got me on my way! Thanks B&L! I can honestly tell that you truly love and value your customers.

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