CarMax, Tucson AZ

Strung me along for four months saying they could fix a problem with my car only to tell me they won't do anything about it and I can resell them the car.

I bought a car from here and the people were very friendly. I did have an issue on the very first day I took the vehicle home they ended up skipping the inspection even though they said they did it and a piece of undercarriage Shield was loose so I had to turn back to drop the vehicle off and pick up the next day. I was never given an apology or compensated in any way.

I couldn't believe that they shipped the truck that I was interested in from Phoenix for me at NO COST. Then held it a couple days until I was able to get there to inspect it. Once I saw it, I knew that it was exactly what I was looking for and bought on the spot. The whole process was completely hassle free. And I was treated like a valued customer. I COULD NOT BE HAPPIER.

Horrible customer service. Went in with my father to purchase my first car, when we told the sales rep what we were trying to spend he laughed and looked at one of his co-workers as his co-worker laughed as well, then proceeded to tell us we weren't gonna find anything there, to go somewhere else. In front of all the other workers and customers. I recommend never coming here.

Great place to check out vehicles and most are open. Nice people that work here are very helpful and no pressure. Hot in the car lot so bring a hat as there is minimal shade.

Wasted my time I gave you the details on the phone when I drove down there they said they couldn't do the appraisal

We had a great experience buying our Ford Edge. Jimmy was very knowledgeable and entertaining, for a car salesman. ;)

This is the place to buy a new or used car. No haggling and the sales people have the idea of showing you what you need without any pressure.