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City Property Management, Phoenix AZ

Address 4645 E Cotton Gin Loop, Phoenix, AZ
Phone (602) 437-4777
Hours
Tuesday9:00am-5:00pm
Wednesday9:00am-5:00pm
Thursday9:00am-5:00pm
Friday9:00am-3:00pm
Website www.cityproperty.com
Categories Property Management Company
Rating 3.8 31 review
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City Property Management reviews

31
Sort by: date highest rated lowest rated most helpful
Melissa
March 02, 2020 12:04 pm

The worst HOA we have ever had. This company steals your hard earned money. Makes FAKE EXPENSIVE budgets and NO work gets done anywhere!

kelley
February 20, 2020 1:38 am

Don’t waste your money on this company. James who was the account management had texted me that he would re- fund me 300.00 for unnecessary fines if my account remained clean for 3 months. I have this agreement in text form, so this is a written agreement. It proves good will on both sides.
I held up my side of the agreement and James texted that he was going to credit my account and that it should show in 3 to 5 business days. However, he left the company before he credited my account. This company manages 4 of my 6 rental properties and now I cann’t get anyone to return my calls.

Morgan
February 13, 2020 12:22 pm

My mom has been an HOA Manager for this company for 11 years and they show they genuinely appreciate her hard work and they treat her very well and with dignity and pride to have her as an employee. Cith Property is a great Company to work for and to use as your communities HOA Company. They are very professional and a upstanding Company. They take their communities they manage very serious and always strive to meet each properties needs.

Zachary
January 27, 2020 6:22 pm

Harrasment of all kinds.

They charge you a 15$ "convenience" fee every time you pay them.

Update* THEY ARE, very quickly to demand money but very lazy at addressing any issue you contact them about.

Since my family has moved here I urge ANYONE to not buy a property if this company manages it. Even the real estate agent apologizes for selling us our home being GOVERNED by this company. They are shady, most positive reviews are from WORKERS or FRIENDS, not people who live within the communities they manage. They have very unrespectful ethics. Demanding things ASAP with punishment if not done right away! But yet when it comes to paying, contacting, reaching out, being a sensible person.this company forgets all of the sudden. The thing we pay them to do is SUPPORT our community's to make them better. NOT take advantage of them for money. ZERO STARS! Read others reviews! The true ones! People who live in there grasp HATE this company

Lucas
January 24, 2020 12:29 pm

This company is an absolute joke. They do an extremely poor job with maintenance and enforcement of HOA rules. They do not have things fixed properly and the phone number listed both on the HOA site and there website is either disconnected or someone doesn’t understand the concept of hanging up a phone.for over a week I have been calling and it’s just a busy tone.

Edith
November 24, 2018 7:39 pm

I had a late payment and I talk to Pat Patty. She help me out with payment arrangements. She’s a very nice lady. I’m very pleased with her and customer services.

jen
November 22, 2018 4:41 pm

Great service, immediate responses! Very knowledgeable and friendly my paint request was approved promptly! Additionally, Shannon helped me figure out best colors, window questions, pretty much everything i needed. This is the first time i have submitted any requests and was pleasantly surprised how easy it was and how helpful/friendly everyone was. Keep up the great work! Looking forward to working on my windows with you!

Lorry
November 18, 2018 5:52 pm

Very helpful. Made sure I had what I needed. I appreciate the help! Highly recommend Arkeba and City property Management!

Thomas
November 18, 2018 6:27 am

I have been extremely happy with City Property Management. We have used them for a number of years and have experience some good and not so good Property Manager. Carla, we have at the present time is very good and professional.

Dave
October 31, 2018 11:34 pm

I’ve found City Property Management, with Dave Deeney as our manager, a pleasant experience. Everything from great communication to promptly addressing issues. I find them to be highly professional and friendly to work with.

Roger
October 29, 2018 8:10 am

Mary was so nice and helpful, and sent me the forms I needed right away. She's an excellent ambassador for the HOA.

Jean
October 29, 2018 4:54 am

I was very pleased with my interaction with Roberta Garcia. She assisted me with a fee issue on my account and she took the time to thoroughly research my account and she got back to me in a very timely manner with a positive resolution of the issue. She was very professional and a gem to work with.

Stacey
October 27, 2018 2:40 pm

Dave is amazing. He is professional, diligent, positive, great at communicating and quick to respond to any issues that come up. Love working with him!

Joan
October 24, 2018 12:34 am

Darline, our property manager, is dependable. She has the residents best interest at heart and is willing to positively engage with them. Darline takes pride in the building and strives to maintain it. Like the residents, she wants our community to be safe, satisfied and successful.

Jan
October 20, 2018 11:59 am

City Property provides the La Solana HOA with a professional, customer focused management experience. They provide all the services we need and have a strong interest in the success of our community. David is our Community Manager and we value his experience and knowledge. He is an excellent resource and is always available to answer questions and provide guidance. He is a great partner with our HOA Board and provides us with the tools and information we need to have a very successful community.

Kathy
October 14, 2018 6:51 pm

I have served as a Board Member for many years before becoming President. I have been extremely pleased with the advice guidance and support provided by Mary Jane and rely heavily on her expertise.

Dave
October 08, 2018 9:43 am

I am currently in my sixth year serving on our Board. CPM is an outstanding management company. The previous manager was Brad. It was a very good relationship while he served us. Our current manager is David. He has been in his position for just over a year. His knowledge, communication skills and follow-up are beyond reproach. I look forward to completing the rest of my term with him.

Evelyn
October 04, 2018 12:02 pm

Carla is the most professional property manager representative. I am very pleased with our level of service and her expertise. Highly recommend her and City Property Management.

Linda
October 01, 2018 1:05 pm

Currently I am very happy with our association with City Property. We have a very professional on sight manager as well as an on sight assistant. Both are very responsive and pleasant to work with. As a Board member, I have interacted with several team members.

Ella
September 17, 2018 10:47 am

The folks at City Property Management are pleasant to work with. It is easy to contact them and we receive quick responses. They take care of issues promptly and follow through. I am happy we have City Property Management.

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