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Impact Auto Body, Mesa AZ

Address 5035 E McKellips Rd, Mesa, AZ, United States
Phone +1 480-325-5035
Hours
Monday8:00am-5:30pm
Tuesday8:00am-5:30pm
Wednesday8:00am-5:30pm
Thursday8:00am-5:30pm
Friday8:00am-5:30pm
Website www.impactautobody.com
Categories Auto Body Shop, Auto Bodywork Mechanic, Auto Dent Removal Service, Auto Glass Shop, Car detailing service
Rating 5 28 reviews
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Impact Auto Body reviews

28
Sort by: date highest rated lowest rated most helpful
Del
April 17, 2021 10:40 pm

We took our car in for front end damage repair. After disassembly additional damage was found. Impact auto worked with our insurance company and got plan worked. Upon completion, it was impossible to tell the car was ever damaged. The beautiful part was that the car looked like the entire car had been detailed. Looked better than when first purchased. Than you Impact.

Carrol
April 07, 2021 10:31 pm

Prompt service, they kept in communication with us and did everything possible to meet our deadline. Their personnel were very friendly and professional.

Missy
March 15, 2021 4:51 am

I brought my car here to have the bumper repaired due to being rear ended and it turned out gorgeous! I want to bring my car back in just to have other little boo boos touched up Super friendly staff, upfront, honest and, continually kept in touch the entire time they had my car. Highly recommend!

Deanna
March 04, 2021 3:23 am

Highly Recommend! I am a returning customer. The front office staff is friendly, assists with all details & keeps you posted on progress. My vehicle was repaired quickly & they do amazing job! Got my truck back looking brand new!

2Globaltravelers
March 02, 2021 5:16 am

Went here on a recommendation and I was expecting a great business. That is exactly what I got! Went there for a bent/ alignment Mercedes Sprinter Van hood. They fixed it within 10 minutes. MB dealership said I would need to replace entire hood at $1100. Can’t thank everyone there for there honesty and the talent they used to get this done. Thx!

John
October 25, 2018 5:48 am

I am a car guy and very particular but these guys did a terrific job. They know their business well, have top notch customer service and do quality work. Thanks JJ!

Denny
September 18, 2018 2:32 am

These guys made a crappy situation bearable. JJ at Impact has the best customer service of anyone I have dealt with in a long time. I highly recommend them!

Kaycie
September 10, 2018 5:53 am

Our 2017 Traverse had some cosmetic damage. Impact took care of everything with the other insurance. Kept us in the loop of what was going on. They even finished a little early. They did an amazing job and went above and beyond. Great service from start to finish! Thank you so very much for the great service!

Donna
September 08, 2018 10:42 am

They did an amazing job.we are very pleased.i always thought i kept a clean car inside.but it was like it was detailed inside.was also impressed with the help by the receptionist and JJ that helped us very professional.office was clean and very inviting.if you want your car repaired.would recommend them highly.

Mike
August 13, 2018 4:11 pm

I highly recommend Impact Auto Body. They kept me well informed throughout the entire process, finished when they said they would, and when my car was returned to me, it was spotless inside and out. I am very pleased with their customer service.

Rico
July 31, 2018 5:50 am

Impact Auto Body has excellent customer service. The repair was completed within estimated time and we were kept updated on a regular basis on the progress of the repair.

We were provided with an itemized list of all the work that was done and Robert explained it all to our satisfaction.

Quality of the work is excellent. Upon picking up the vehicle, we were surprised that it had been completely detailed inside and out. Just like new.

Jan
July 02, 2018 7:18 am

We hit a home run! We met with JJ - he was great, answered all my questions, listened to me. Everything was done perfectly - as discussed, and JJ kept us in the loop completely. I swear, I've never been in such a clean office area! Thank you!

Fred
July 01, 2018 2:44 am

WE had our 2015 Toyota Highlander rear bumper repaired after someone hit us. This is the second time we went to them for a repair on two different vehicles. We will not go anywhere else to have auto body repairs done. They are good at what they do and are considerate to your situation. Thank You Impact Auto Body.

don
June 23, 2018 7:43 pm

I was very satisfied with the work they did on my 2014 Subaru Forester.
They were very friendly and kept me informed during the repair. My insurance company "low balled" the estimate and Impact went back to them and debated their estimate with that of my insurance and won the "debate. " I highly recommend Impact for their work and service.

Lori
June 23, 2018 9:10 am

I wish there was a higher star rating I could give. I gave Impact Auto Body and JJ quite a challenge with my vehicle repair and they did not give up until it was perfect, returned to me showroom ready.

Brad
June 10, 2018 6:14 pm

Outstanding experience! JJ was excellent and this body shop really does care about the customer. When GEICO tried putting aftermarket parts on my brand new 2018 (less than 1K miles) Hyundai Santa Fe and on my estimate, JJ and Impact auto body was defending me 100% and were successful with OEM parts. They did a great job and I can't say enough on how pleased I am.

Zip
May 18, 2018 3:46 pm

Impact auto body does an awesome job all the way around. The customer is kept in the loop as to what's happening with their car. The work done on the car is excellent. The staff is very caring and responsive.

Gary
April 24, 2018 12:59 am

I am very pleased with the rear window replacement and bumper repair. IMPACT has a very friendly staff, especially Whitney. Whitney kept me updated with the status of my van repair, and went over the repair work at delivery. My van was also detailed inside and out, which I appreciate.
The shop and waiting area were very clean also.

EXCELLENT STAFF and REPAIR WORK

Cara
April 05, 2018 11:18 am

Our company brings all our work trucks to Impact when needed so we've been working with them for a long time and have always had great experiences. So, when it came time to repair my personal vehicle, there was no question who I was going to trust with the repairs. Repairs are now done and of course they did it again, thank you Bob and Debbie Schubert, JJ and everyone at Impact!

william
April 05, 2018 2:21 am

JJ Solem was most helpful during this repair keeping me informed as to progress and availability to pick up when repair was complete.
When I got my car back it was spotless and the repairs looked like there had never been any damage. He was even able to get custom modifications completed for this repair. My only concern was the time it took to get in for repair and the time it took to complete. Would definitely recommend Impact Auto to my friends should the occasion arise.

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