Pacific Nails, Tucson AZ

Very unprofessional made an appointment and was told once I arrived that they had no availability till 2hours later for me to come back. Drove all the way from the other side of town to be told that they were busy. They seemed to not care and did not even apologize will never return again. I understand businesses get busy and backed up but at least act professional about it, because at the end of the day the client is what will keep your business going.

I’ve been to this salon a few times and I’ve had a great experience they are super nice. However when I call and ask what time I can come in they give me a time but upon arrival there is still more than 3 people ahead of me. It defeats the purpose of an appointment time. It was also a waste of time for me to drive all the way there. They need to either not allow people to make an appointment or respect people’s time by sticking to the time they give.

So disappointed. I would leave 0 stars if I could. I got a very basic short pink full set. The nail tech cut me with the drill on three of my fingers. Aside from that, the nails were incredibly thick and uneven in shape. It seemed like she was in a huge rush even though no one was waiting. I normally don’t leave reviews, but don’t waste your money here, it isn’t worth it.

NOT WORTH IT!
I am very disappointed with this place! I had an appointment at 3, I wasn’t see until about 3: 45. The lady that did my nails (Acrylic) did them in 15 minutes (I am not kidding) because she had accepted walk-ins and she already had about 5 people (who had an appointment) waiting. So, she was rushed through my appt and gave me absolutely horrible service. When I was pointing out certain things for her to fix, she kept on saying I’ll do it later.she never did. I ended up removing the whole set the same day because it was horrible. Sadly, I wasted 3 hours of my day there!
The only person that did a good job was the guy that did my toes! The rest were rude and unprofessional!
Never going back there!

Really disappointed because the reviews here were so good! I came in at 3: 30 for an appointment. Didn't get sat at a pedicure station until 4: 15, and no one started my pedicure until 4: 30. The pedi was fine but they made me move seats to accommodate another customer (everyone was waiting this long) and then did the manicure in 5 minutes while I sat at a different pedi station. Nails left ragged and uneven lengths/different shapes, nail dust all over me when I left. They left the spacers between my toes and started pushing me out of the salon less than 2 minutes after putting the tip coat on, so my toes were ruined by the time I made it to the front door. No one ever apologized or explained the wait to me or to anyone else who was also waiting that long, and I had to fix my nails as soon as I got home. First mani/pedi since before the pandemic began and such a huge bummer.

Excellent customer service! I just had my brows done and they look amazing! Very clean salon and the workers were very friendly.

Friendly service, quality work. Took some convincing to get them to paint a dudes toe nails though. Very reasonable rates and very nice people.

They were friendly and fast and I love the design they were able to replicate for me on my acrylics! Will definitely come back

Good job and quick on my French Manicure. It would be nice if they cleaned the customer area after each customer.

For about 2 years, I would go to a new nail place every two weeks for acrylic fills. I couldn't find a single place that would accommodate how picky I am. Then I found this place. I have been a faithful customer for over a year now and haven't once had a manicure that wasn't absolutely perfect. I can't say enough good things about the quality of service, cleanliness, professionalism, and accommodations. I just love everyone here!

Great service and very friendly, I will definitely go back. They have very reasonable prices as well!

First off, the guy that did my pedi did great. But as far as the nail shop goes it lacked in decor and cleanliness. There was no disinfection and sanitation cleaning in-between clients.which shocked me. One of the girls lightly sprayed barbicide on one of the pedi chairs and immediately wiped it with the towel that was used for the pedicure. Not only is that nasty but barbicide needs to sit for 10 minutes in order to disinfect.with everything going on with COVID19 they need to be more cautious and cleaner than ever.hopefully they see this and start cleaning better.

Ken did my nails and he did an amazing job. He fixed 3 of my broken nails and shaped them perfectly.

This is a family run business. The mom of the family did my nails and she was FANTASTIC! Not only are my nails immaculate, it was affordable and we were both laughing the whole time! Such a warm fun place!

I was refused service from my regular nail salon and called Pacific nails and they saw me right away. My new Christmas gel manicure is absolutely gorgeous! Will definitely be switching to this clean, friendly, and creative nail salon!

Ken did my nails, and he did an amazing job. Exactly what I asked for and super friendly. Definitely will go back.

I went with a friend to get my nails done and the man doing them cut my finger and made me pay extra for a coffin shape even though it didn't look like a coffin shape at all. He was looking behind at the TV while doing my nails and kept asking me to get gel when he asked why I didn't want them I said I didn't have the money so he made me pay before he finished my nails. He kept trying to get me to tip him more after all this

They are so nice. They are gental with the kids. You get good sevice and comfort. They give you many colors to choose from. They are kind and they actuly talk to you!

Not very friendly the guy that did my pedi was wonderful the lady that painted them was not very good

When in to get my feet done, when I got there it was me and the woman ahead of me when they the woman ahead of me they ask if I was with her and I told them no I wanted my feet did, why was I sitting there for over an hour and a half as they were taking the next 5 women to walk in over me. Because I'm a man? Is my money not as good as a woman's? Should a man not have nice clean feet. Or do they not like gay folks