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University Pointe, Tempe AZ

Address 919 E Lemon St, Tempe, AZ
Phone (480) 966-9000
Hours
Monday9:00am-6:00pm
Tuesday9:00am-6:00pm
Wednesday9:00am-6:00pm
Thursday9:00am-6:00pm
Friday9:00am-6:00pm
Saturday10:00am-5:00pm
Website www.universitypointe.com
Categories Student Housing Center
Rating 4.3 27 reviews
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University Pointe reviews

27
Sort by: date highest rated lowest rated most helpful
Rebecca
May 21, 2021 10:34 pm

I liked living here til I started having so many issues. My kitchen sink takes an hour to drain and it took them a month almost 2 for me to have a working toilet. Then when explaining that I will file a complaint with the state they said I harassed them. Cant wait to get out of here and NEVER come back. Also due to being pregnant asked for help with packages instead they just handed me a dolley and said I can lift 2 box from home chef on my own like no common courtesy and being texted after hours about my lease super inappropriate.

Isabelle
April 26, 2021 1:31 am

Have not had hot water for two weeks and our floor is cracking from the fake plastic that they say is tile/wood. I can also hear my neighbors having conversations all day everyday through the thin walls. Although this place is cheap and close to campus, you get the service you pay for. As a resident, having hot water shouldn't be a luxury, it should be the bare minimum.

Donna
April 16, 2021 6:22 pm

Samantha was great to work with! Very helpful getting lease set up and available to answer all our questions. First month has been great in the apartment.

Angela
April 01, 2021 11:14 am

Samantha in the leasing office was AMAZING! She made our leasing and move in process so easy! She went above and beyond to help us feel welcome and to answer all of our questions within minutes.

Sarah
March 01, 2021 9:09 pm

Counting the days until my lease is up. Extremely bad bug problem there are so many cracks in the units for them to get through, never any hot water, I'm having to go to the gym just to shower every day or suffer through a cold shower, walls and ceilings are super thin I can hear the neighbors breathing. No insulation so the apartment is always freezing cold.

Andre
February 24, 2021 4:39 am

For how close it is to ASU, the price is unmatched. The leasing team was very responsive to my questions during the leasing process. Although there were some problems are in the first couple weeks, the apartment responded quickly to the problems and fixed them. As someone who didn’t want to live in the dorms, this was a great first apartment and I would highly recommend it for any student looking for a great price-to-quality place to live.

S Paul Moehring
August 26, 2018 4:59 am

We had a problem with our son's move in but Kathy stepped up and took care of it! Staff were very responsive and friendly given the chaos at the beginning of the college school year. Thanks!

Patrick
August 10, 2018 5:45 am

Do not recommend for students. Looks pretty, but its a scam. Horrible maintenace, poor communication, and cockroaches.

Kristina
July 26, 2018 9:22 pm

Very beautiful spaces with gorgeous pools and convenient parking especially for any student attending ASU Tempe

Koushik
May 26, 2018 8:54 pm

Living at UPointe has been amazing. Verenice made sure our leasing paperwork and other formalities have been taken care of and moving in was a breeze. Lauren is helpful as always in the leasing office. Would recommend these apartments. 10/10!

Vincent
April 23, 2018 6:22 pm

I needed to move in in a really short notice (like two days). I deal with Verenice and she was great, really helpful. She gave me many advices. The staff is really nice. It is really cool to live here. Strongly recommended!

LMA
April 22, 2018 8:11 pm

I have lived at University Pointe/Epic since July 2015. During this time I have been highly satisfied with Management and Consultants. I would like to say in particular, Consultant Verenice Lozornio, is extremely helpful and always follows through on all calls and matters I discuss with her! She is friendly, courteous, capable and knowledgeable! I highly recommend Verenice for all of your UP needs!

I would also like to give my high regards to Kathy as she is a superior and an exemplary manager. She is wonderful, commendable and is on top of all things UP! She has a tremendous task overseeing all departments which she does outstandingly well every day with a smile for her residents!

Last but not least, it makes a difference when you come home each day and the grounds are so superbly manicured by the landscape/irrigation/porter team! The hard work they do is amazing! The maintenance team also puts great effort on keeping everything maintained and running smoothly for the residents with as many service orders they must have every day!

Thanks to the UP Team as well as the owners!

Brent
April 18, 2018 1:54 pm

Great place to live. Its placement is so convenient. Very positive environment to live in. If youre thinking about this place head into the office and talk to Lauren, she'll hook you up.

Mckayla
April 12, 2018 5:56 pm

I have had a wonderful experience at the University Pointe. Lauren O'shea has made this process so easy and stress free. From the time i signed my lease, to the weekly package pick ups. She continually makes living at the Complex that much more enjoyable. The apartments themselves are very clean and spacious for the price you are paying. I have really enjoyed staying a the University Pointe and will continue to do so throughout my college experience.

Shail
April 11, 2018 2:58 pm

Nice property with well managed amenities. Management is friendly and quick, in particular, Verenice has been really helpful for the quick assistance. Little over-priced. Overall, recommended property for the students and even for the working professionals.

Omar
April 11, 2018 9:46 am

I recently went to tour a couple of propriety and I was lucky enough to have Verenice as my host. She was very knowledgeable and extremely professional I can say with confidence that University Pointe is fortunate to have her.

Katie
April 09, 2018 10:22 am

Verenice was an awesome help to our apartment living experience here at University Pointe. Overall her help assisted us to live here smoothly and all the staff was excellent and so generous leading to a great experience overall!

Shuddhatm
April 03, 2018 11:51 am

The place is good to live. Just walking distance from the University. The leasing process is simple and the Verenice (Leasing agent) was very helpful in getting the apartment.

Makenzie
March 20, 2018 3:32 pm

University Pointe, may not look like much from the outside, but it is a decent place to live right on campus for a good price. The office staff are the SWEETEST and most helpful ladies. They have a lot of events for residents and specials for holidays and parties like movie nights by the pool, donuts in the morning, nini golf, etc. If you're young and not looking to live in the most high end apartments, then these are a cute little apartments for you! Vernice is a gem and is my roomates and I's leasing agent. Would 10/10 reccomen University Pointe!

Marisela
March 19, 2018 7:28 pm

Just wanted to take some time to appreciate all Verenice does! I took a tour with her and she was very attentive and helped me with any questions I had about University Pointe. She is amazing, thank you so much!

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