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AAA - Automobile Club of Southern California

Address 100 E Wilbur Rd, Thousand Oaks, CA
Phone (805) 497-0911
Hours
Monday9:00am-5:00pm
Tuesday9:00am-5:00pm
Wednesday9:00am-5:00pm
Thursday9:00am-5:00pm
Friday9:00am-5:00pm
Saturday9:00am-1:00pm
Website www.ace.aaa.com/locations.html
Categories Insurance Agency, Auto Insurance Agency, Cruise Agency, Home Insurance Agency, Life Insurance Agency
Rating 3.9 30 reviews
Nearest branches
AAA - Automobile Club of Southern California — 22708 Victory Blvd, Woodland Hills, CA
AAA - Automobile Club of Southern California — 10210 Mason Ave, Chatsworth, CA, United States
AAA - Automobile Club of Southern California — 1501 S Victoria Ave, Ventura, CA
AAA - Automobile Club of Southern California — 4512 Sepulveda Blvd, Culver City, CA
Similar companies nearby
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AAA - Automobile Club of Southern California reviews

30
Sort by: date highest rated lowest rated most helpful
Susan
August 20, 2021 8:44 pm

Greeter was very pleasant. After a short wait, an insurance adviser helped us. She was very pleasant also. All of our issues were handled professionally and well.

Sun
August 18, 2021 3:36 pm

What a wonderful staff this location has. I came in 3 days in a row for the same thing but jad to keep leaving because of family pickup emergencies and a client last kinite meet up. Alina helped me on the third try, lol, and was so sweet and pleasant

Donna
July 06, 2021 5:34 pm

Saturday was very busy but we were waited on after a short wait. Our associate was very knowledgeable and our transaction was completed quickly. Efficient visit.

Jeff
June 16, 2021 9:12 pm

Quick service to get registration issues corrected. Wish they could do all the DMV transactions.

Jose
June 13, 2021 12:19 am

Worse phone service! Literally called 5 times and no one wanted to help me, they would say ok wait a minute and hang up the phone,

Laura
June 02, 2021 12:54 am

The office was busy because they were short staffed that particular day. The wait was longer than normal, but they were still quick to get to all of us. Our clerk was helpful to direct us to how to deal with our new location and provided us with maps for us to find our new residential area. I thank the gentleman for all his help.

Susan
October 09, 2020 6:34 pm

Always quick to respond and i skip alot of dmv lines by utilizing AAA for things like registration, non ops and getting tags

Draxus
October 04, 2020 6:46 am

Handling car registration here beats waiting at the DMV any day of the week. That alone is worth the cost of membership.

Barbara
September 30, 2020 6:48 am

It was pleasant, was able to complete the reason was there, the atmosphere was comfortable & reassuring, everything was clearly marked & everyone was very helpful.

GDen
September 27, 2020 6:03 pm

Was very frustrated with my car not starting, even with jumpers. Triple A sent over Juan L.for my roadside assistance. Juan was very professional and courteous of the situation I was in. He really helped relieve the stress and pressure I was feeling. Handled equipment correctly and delicately. I didn't feel anxious that my car was in the wrong hands. Thank you Juan!

concretecolorist
September 05, 2020 2:23 pm

Very helpful in booking a car rental from boston to los angeles one way. Saved hundreds. Great information

Garrett
September 05, 2020 8:18 am

I was extremely happy with the service at this AAA. The gentlemen who helped me were up beat and asked great questions helping me with more then I even knew I needed help with. I will be going back here for all of my DMV needs. Waaaaay better then the actual DMV.

Gino
October 31, 2018 9:01 am

Everybody should have road assistance my AAA. There apps where you can track the tow truck along with the tow services that they use very fast very efficient. I have had AAA roadside assistance for my daughter since she was a little just in case something ever happened while out with friends whose parents were not smart enough to have AAA comes in handy and it can be a lifesaver

Gayle
October 26, 2018 10:52 am

Very helpful, got business done quickly, and on my way. Knowkedgable kind man, Clarence, walked me thru process. Love this office. If only there were more, as efficient as this one.

Chad
August 06, 2018 3:51 am

It's very handy to be able to take care of all the DMV stuff much easier than dealing with the lines at the actual dmv.

JUDY
June 20, 2018 4:38 am

Went there to exchange license plates and order new ones. Short wait, people know what they are doing. Got the job done easily.

Cortney
April 27, 2018 1:11 am

Locked my keys in my car and bill was here within a quick 20 minutes and got my keys out super quick. Very nice guy. Extremely satisfied. If I could give him 10 stars I would

Bill
January 10, 2018 8:54 pm

Usually I have a great experience there but yesterday I had the unfortunate time with the rudest and most grumpy young lady in the DMV section, she should be fired.

Troy
January 08, 2018 2:02 pm

I went in to get an international driving permit and was done and out in less than 30 min. Thanks!

Melody
December 28, 2017 8:40 am

No lines works for me. No waiting was great. I am so glad if you are a AAA member you can renew your car registration here. Surely beats going to the DMV.

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