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American Express Centurion Lounge

Address Gates International Airport next to Hudson News, Terminal 3-Lower Level, Adjacent F1 and F2, San Francisco, CA
Phone (800) 297-2977
Hours 5:00am-9:00pm
Website thecenturionlounge.com/locations/sfo
Categories Travel lounge, Lounge
Rating 4.1 38 reviews
Similar companies nearby
United Club — 102 Domestic Terminals Departures Level, San Francisco, CA, United States

American Express Centurion Lounge reviews

38
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Aseem
December 29, 2018 12:12 pm

Checked in around 8AM. Too crowded, had to make 2 trips all over the lounge to find a place to sit! Food is good and bar looked decent although I didn’t try that. Coffee machine was out of most of the types of coffee, washroom is too small with a lot of wait time. Website says showers available but there are none.
Then they have these loud staff who will shout “ How Many people Sir? Come this way! ”
It didn’t feel like it’s worth the money they make you pay annually.

erik
December 26, 2018 7:00 am

This lounge is one of the best lounges I have been to and considering that you don't have to have a business ticket to go in that's just a cherry on top. Food is excellent and plentiful and you can shower there which is very nice.

Danny
December 25, 2018 5:31 pm

Was 900 degrees, wayy to hot and crowded.ambiance is just odd, wish they played music so it doesn't feel like a hot and humid library.

Jesse
December 25, 2018 12:30 pm

A decent lounge with good breakfast. There was hot food like eggs, sausage, potatoes, etc.and not just pastries. Not as big or as luxurious as I had imagined, but still much better than waiting by the gate.

Brett
December 23, 2018 6:50 am

Sadly, it's almost always overcrowded. Lately, about half the time I go there, I end up immediately leaving because there are no remaining places to sit and relax.

I prefer quieter lounges to relax, the Centurion lounge typically is not quiet, nor have I found a quiet area in the lounge.

Sebastian
December 21, 2018 1:42 am

Very, very crowded. Great bar. Food only ok. I used the shower but the shower head was barely working (no water pressure). Couldn't really rinse. Told front desk - they are aware of the issue (and didn't let me know?)

Thorsten
December 16, 2018 1:11 am

Better than the United and other airline lounges. Decent food. Full bar. Gets crowded in the morning.

Adam
December 15, 2018 9:26 am

I like this lounge but it always too crowded. The custom cocktails are always good, so be sure to ask for the latest menu.

Nikhil
December 11, 2018 7:54 pm

The lounge itself is great but it's quite crowded at all times of day. Grabbing a spot at a table can be a battle. Otherwise, very comfortable, clean and a great place to wait out a long delay.

Mike
December 08, 2018 1:40 pm

One of the more crowded lounges in the Centurion Lounge portfolio so space can come at a premium. Offers complimentary beverages and buffet style meals which are definitely one of the best lounge offerings in the business. Its the best club at SFOby far, and one of the best club lounges I've visited.

Aisha
December 07, 2018 9:22 am

This lounge is great. The staff is friendly, breakfast was very good and there are a lot of great seating options to choose from. They have a kids room if you have smaller children that want to play and watch kids shows. The bathrooms were a little too smelly for me but they were clean.

kylee
December 04, 2018 12:28 pm

This centurion lounge in SF has always been my favorite. Its cozy/comfy, always busy, and the staff is always so exceptionally nice, but unfortunately the furniture was quite worn, and the control of how the guests occupy the lounge was unpleasant experience (ex: two young gentlemen were laying out on a couch that could have seated 8 - 10 people).

Tita
December 01, 2018 12:17 pm

Picky eaters this is your place to be! Good food and great drinks! My only thing was the cleaning part and the small bathrooms. Please do not sweep while I’m sitting under me! And bathrooms are so small!

Ellery
November 28, 2018 12:17 am

Pros: it's a brilliant lounge. Best of breed in every way.

Cons: it's so busy you will have to sit on a stranger's lap or stand. That sort of kills it. For me at least.

Ramesh
November 27, 2018 5:07 pm

Very friendly and welcoming but it can get crowded, especially on thursday evenings. Bar staff make great cocktails

Max
November 17, 2018 9:18 am

The quality of the meals and drinks served is certainly up to standard, however the sheer quantity of people who frequent this lounge puts somewhat of a damper on the experience. (On my last visit here, entrance was limited to flights departing within three hours, and I did witness several peeved customers turned away at the front desk.)

Mark
November 15, 2018 5:52 pm

Where else can you enjoy wine tasting in an airport? Only in San Fran! Beautiful lounge, excellent spread of food, well-equipped bar, wine tasting stations and cookies/coffee.

Ellen
November 09, 2018 4:12 am

Always amazing, though super crowded, have premium wines, 5 tastes, incredible cuisine, lovely staff, can not rave enough, love Centurion Lounge!

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