Apria Healthcare

Without question, one of the worst businesses I've ever had the misfortune of having to deal with. It's so bad, I've decided to use a much better provider for my cpap supplies, despite the fact that their out of network.

Although it had been over a year since I was helped to get my proper CPAP equipment, the staff in Rancho Cucamonga were very kind, knowledgable, and professional. I had several choices of masks and equipment, and I believe Apria provided expert guidance in helpinge choose. The telephone followup for resupply is timely, and when I requested that a human being call me instead of a robot ordering computer, APria has been very accommodating. Apria is a very good outfit with good people.

If you're going to outsource customer service, you.may want people that can explain what's going on. I was given the run around and when I asked where my.call was being routed, they could only confirm offshore. No kidding. Horrible lack of service. Apria doesn't deserve a single star, I just wanted to log a complaint about their poorly outsourced customer service.

Best driver ever was the bald driver- I think his name is Hugo. Absolutely a delight and very easy to talk to.

I got a new CPAP machine. I called them to explained a problem with the machine. After a brief description of the problemind, they hang up on me.

Terrible customer service I've been doing business since 2015 and I've call this place a few times to order cpap supplies and I get hung up on or terribly long wait times or they can't answer my questions but transfer me to some one else who supposedly can but They cant or take too long to do so.

Was walking in front of their building when some chola asshat cut me off out of their building. After I flipped her off she turned around and asked me if I had a problem.its just that PEDESTRIANS HAVE THE RIGHT AWAY. I hope I never have to use this company if this is the type of people they employ.