Burr White Realty, Newport Beach CA

Unfortunately we were not able to stay at this beautiful vacation rental because of a medical emergency that came up the day we were suppose to arrive. Called later that day to let them know, with no intentions of getting my money back but I was met with so much kindness. They refunded me the total amount.cannot recommend working with better people! Looking forward to staying in the future!

This place was perfect in every way! Burr White Realty was SO easy to work with. Even with all the new covid rules, they made check in/check out so easy. They even called me while we were staying there to make sure everything was to our liking. Couldn’t have asked for better customer service! The property was gorgeous! And was the perfect location! Right next to the beach, Balboa pier and Balboa boardwalk. House was clean, organized, and had everything we needed to enjoy our time there! I highly recommend this property or any property that Burr White Realty has! You won’t be disappointed! Will definitely use them again for my vacation needs!

We stayed at this property for a month. It was clean and well stocked. The few issues we had were handled quickly and resolved. Burr White was great and responsive. Great location, quiet yet close to the beach. We took our dog and it was nice to walk around the neighborhood with him. Parking was great and a bonus to have washer and dryer available. Would definitely stay again.

Sara at Burr White was amazing! She always responded to us, took care of our needs, and helped us in any situation. I would recommend staying at any property with Burr White. It’s always clean and has great locations. Staying at a 9 month winter lease was one of the best decisions. Hopefully we get to do it again at some point!

We recently stayed at a Burr White rental property in Newport Beach during the Spring Break weekend. The Burr White staff (Sara) was extremely helpful and responsive. The location was absolutely amazing, and the property was very well kept. My wife and I maintain relatively high standards in many regards, and this property met our expectations. The property was accurately described in the listing, and the configuration was very good. If there was anything that was not 100%, it was the WiFi and low clearance/tight fit for the parking. The WiFi signal was weak toward the rear of the home, but we enjoyed the outdoors most of the time anyway, and the parking is not conducive to lifted vehicles and a bit of a tight fit from the street (alley), so it was recommended (Sara) that we back into the space. Nevertheless, a very good experience overall, and we will be back during the summer.

I rented a beach front condo from Burr White Newport Rentals offseason in 2020.

The property management company was not a very responsive management company, especially when it came to COVID-19 and the panic that my family and I were dealing with.

During the COVID-19 Pandemic Newport Rentals refused to reimburse us on the unused time of our rental, despite the governor’s stay at home orders and the rental could not be used during this time.

I would not recommend using Newport Rentals for renting a long term property in Newport Beach. I was extremely unsatisfied with my experience, and will not use them again.

Burr White did me a big solid this past month when both my sons became ill the day before our beach house rental dates. Burr White worked with the property owners so that my rental amount was not lost but rather rolled over to next summer. A very fair outcome and one that I could not have achieved without Burr White's involvement. This is but one of the many reasons that I've been renting from Burr White for over 20 years. Oh, BTW, both my sons are fully recovered.

We had a wonderful experience and were extremely happy with the service, friendly responses and excellent condition of the home that we stayed in for our trip!

Due to covid we had to cancel our plans last minute. I went to the burr white office to discuss our cancellation. They were very helpful and gave me a response of yes cancellation and full refund! Highly recommend renting with them. They are the best!

This was the second time using Burr White. Both experiences were great. Very professional team. Easy location to navigate. We even booked again in Aug with them. I would highly recommend this team for your booking.

The employees at Burr White Realty were all very friendly, professional and helpful. They took the time to explain everything to us and never appeared to be irritated even after multiple calls to them. And then when our plans didn’t work out for medical reasons, they worked with us and helped us with a refund. We couldn’t ask for anything more. We will for sure use Burr White the next time we are looking for a place to stay at in Newport Beach.

Excellent and professional group. Also very responsive. Burr White had a lot of options, and worked fast! We will be back.

Unfortunately we were unable to follow through with our summer rental.
We have used Burr White many times and have never been disappointed.
The staff is very professional, informative and a pleasure to work with.
Upon hearing of the problems with COVID 19, we were nervous about our Aug.rental. I spoke with Kerry about this and first she calmed me down then let me know all my options.
She was so helpful. We decided to cancel and look toward next year.
We emailed them for a refund and received An immediate response. Within days we were refunded our deposit.
It was so easy we really appreciated their prompt attention.
I realize this was a once in a life time experience and they helped us through this.
You can’t go wrong with Burt White staff.
See you next year.
The Plumb Family

Our experience will be a bit of a departure from leaving a review after a stay. With the COVID situation, we were disappointed to need to have to cancel our reservation at the house we were so looking forward to staying in. Burr White Realty was 100% gracious and professional in handling our request. They refunded our deposit quickly and without hassle. With everything else going on as far as not going on a trip you were looking forward to, it was great it was dealt with in a manner that removed any additional stress. Will gladly work with Burr White again once we are ready to reschedule our trip!

I recently had to cancel a reservation I had booked with Burr White for a March 2020 stay, due to the pandemic. Burr White was very understanding and accomodating in working with me on a refund, and I am looking forward to working with them when all this is behind us. They were terrific and I would recommend them highly.

We unfortunately were not able to go on our beach trip due to COVID 19 restrictions. Burr White was so helpful in helping us cancel and getting a refund. We are so bummed to miss our trip and when we are able to travel again we will for sure use Burr White for our housing needs. They were kind, compassionate and handled the situation very professionally.

In February 2020 we reserved a beach home for four days for a family baby shower and beach time. I paid in full for the rental at that time. I signed a contract with Burr White which stated it was non-refundable after a certain period of time passed. I was out of the cancellation period. Due to Covid19 and the death of my children's father we had to cancel the planned baby shower. I made on call and email to Burr White and they immediately refunded me the money no questions, no arguing, no questioning I was so amazing that within 12 hours the money was returned to my ATM card. I cannot thank Burr White enough for their kindness and understanding as well as professionalism. I cannot wait until Covid is over so we can reschedule our family beach trip. Thank you all at Burr White especially Jane!

We have been renting vacation homes from with Burr White for a long time now and love working with them. We rented a home that we couldn't go to because of the restrictions and risks with Covid-19, we spoke to them, explained the situation, and they gave us a full refund. I will definitely be renting again from them hopefully in the near future.

Very nice staff and easy to work with. We had a beach home booked during April 2020 when the stay at home order hit and they were very accommodating to refund the entire amount of our stay without hesitation due to the pandemic. Thank you Burr White!

Unfortunately we cancelled our stay due to COVID-19. Burr White Realty was great to work with booking our stay and also assisting us to cancel. It was a smooth process. When California opens back up we will definitely utilize their services.