FedEx Office Print & Ship Center, Culver City CA

Each time I leave this location, I am blown away by how rude the employees were. I rarely write reviews, but this warrants one. Avoid this location if you can.

Friendly services. Check store hours before going to the store. How to Learn Everything in 48 Hours seems to be a great self-improvement book on the shelf. Will check out other books in the store and buy some stationaries.

Non friendly, non helpful staffs as expected. I don’t get why place this or DMV are filled with disrespectful/miserable employees. I get it, life is hard, but being a pessimist isn’t gonna make your life better! And if you really hate your job, do something else!

There were 2 people in line and it took me 20 minutes to drop off a package. Please plan accordingly.

Too much. They not letting people in unless they ready to buy. I just wanted to use the printer. They ask if I had a code but i do a few so it takes me a while.they wack never coming back again. The lady wasn't trying to help she was trying to make me leave before I got in.

Unfortunately this location really exemplifies what I've come to expect from Fedex locations - generally understaffed, slow, with lackluster printing quality. I recently made a very simple online order (8.5x11 single sided PDF - doesn't get easier than that) and then had to spend an hour (maybe more) in store correcting print issues upon pickup. Some of the pages from my file were randomly printed on a thicker paper weight, some came out double sided. And for some reason when they reprinted my file, it was no longer scaled to 100% of its original size. The quality control before handing documents over was completely non-existent. This would be a one star review but I guess I'll give it 2 since everyone behind the counter was generally polite (although unapologetic).

The staff here are complete jerks. Very unhelpful. Almost felt like they were looking for a reason for me not to be able ship a package.

It helps a lot for printing services but there's no one helping u out with the process. U are alone in that store. We beg for help and they say "do what the computer says" that's is not helping.

Ajuda muito para printing service más ninguem ajuda ou guía o proceso.

I had incredibly rude service from the staff. They refused to ship two pre-paid packages. Both of these packages were accepted by another FedEx location. Both of these packages were in the same boxes I received them in with the same packing materials. This is the worst customer service experience I've ever had in my life. They refused to give me in writing that they were refusing to accept the packages. They need to be fired.

The clerk Morgan, was so rude! I asked her a question and she doesn't want to be bothered. This is the first time I encountered this kind of behavior in FedEx office. If you don't like your work go find something else to do. Dont work in a customer service if you have an attitude!

Such a nice expericence. Was away from home on travel and needed some prints before heading home dezcjon made sure they were done, with some "back up" help by his colluege prince, he was able to complete the job by closing time so that i could hit the road. Not to mention my prints came out perfect. I will deff. Be back next time im in the area.

This place is very convenient to do your printing, shipping, ect. Amazing staff available to help.

I have been to this location multiple occasions, the staff is incompetent & too lazy to help, they keep fooling around. One occasion they made me wait for almost an hr to estimate a price of package & number they quoted was 2x times the price quoted by another fedex for same package, the staff had no logical reasoning for this. I would skip this & goto marina del rey Fedex

Very large, and clean location. Went early and not crowded at all. The self services were quick and clean. No issues here at all.

This place is completely rediculous. Snobby and rude with condescending tones while speaking when they ought not. Im outta here! PS bathrooms don't work (lie) they don't want people dropping their dung here which this place is only good for!

Extremely rude and unhelpful. I typically don't go to this location but after this round I will be sure to go to the location that I usually visit. After all that waiting and not getting any information it was a total waste of 30 minutes of time. Avoid this location if you can

Absolutely terrible. Use UPS or the postal service. I only came here because I had to use FedEx to return a package, and they required me to pay $4 for "filler" or they would not accept the package. Absurd policy and absurd price. Avoid like the plague.

I thought this location was ok, but the person helping me with my FedEx shipment misspelled my name horribly in their shipping system - FedEx has done away with the paper airway bills so they need to manually enter info. Not a fan of this location either, but it'll do in a pinch.

So sad how low FedEx has come. I think they are a franchise location but still should meet some standard and not just trying to sell any product. They didnt like how I packaged a box, even so i received it from FedEx just a week ago. They told me that Fedex might send it to me but they have other standards. Needless to say, they wanted 4 bucks for their packaging service. I rather eat dirt!

I sincerely hope that the person who owns this store reads this review. Please send in a mystery shopper so that you can experience what we deal with at this location. All in one day, after two visits to this location in the morning and late evening, I experienced the worst possible customer service. Dayjon does not represent your business well. He was extremely unhelpful and is lazy. His attitude and the body language that he uses with people comes across as if he just doesn't care. You can sense that there is no pride in what he does and that he would rather be somewhere else. My second incident took place with Yadira earlier in the day when I brought in my USB and wanted to print out a document on the self-serve copy machines. When absolutely nothing came up on my flash drive that I knew had plenty of files on it, I asked her for help. "Just a minute" she said to me, holding up her finger, as she promptly turned and walked to the Fed-Ex counter and began helping other customers who arrived after me. She left me standing with my mouth open after I watched her start helping other people and she NEVER returned. Mind you that it can't be blamed on her simply forgetting. You don't promise someone customer service and then forget that you just had the conversation with them especially since you held up your finger and asked it they could hold on for a minute but that minute turned into 15 minutes before I finally left. I am not about to run after your employees and beg them for the same service that I previously requested. If I could give this store a black star for their horrible customer service then I would do exactly that. Also, trust me, I write more positive reviews than negative ones so these named two employees have rightfully earned your store this negative review.