Firestone Complete Auto Care

DO NOT GO HERE, SCAM ARTISTS. Charged me 800$ for a fuel pump that costs 50$ at an auto store, which broke a week later, and they refused to cover the warranty and fix it. They belong in jail, and maybe the good reviews are from extremely rich people who don't care about spending 800$ on a part that wont work, but you were warned if you go here, it's on you now. These people belong in jail.

Great customer service. Bryce gives it to you straight and sticks to his word, especially around price and timing. Highly recommend and this will be the only place I go to get my car serviced. Keep up the good work and better vibes.

They won’t let me put my used tire to my spare rim? Two weeks ago it was ok now I’m getting baited to buy a new tire. I’m taking my business elsewhere and the other car still can’t pass smog. Wasted money in this place.

Firestone has gone above and beyond for helping me out today. They found a nail in my tire, and were able to help me locate the correct size tire for my Chevy Aveo. They did an alignment, rotated my tires, provided a full diagnostic on my vehicle. Bryce, Jeff, Charlie, Shawn, and staff are all amazing great guys. I made new buddy today by the name of Sygeal. They are all very knowledgeable and I will be a loyal Firestone customer. Thanks once again for providing a great business and fixing my car problems.

I totally trust Firestone with all my cars! However, this location (which is close to my work) is rather small and very crowded and it doesn't have a waiting room. Also located on a very busy street. Not ideal.

I took my truck into Firestone, Manhattan Beach where the customer service and work ethic are impeccable! Sayer worked in my truck all day until the issues were A-1! Bryce made sure I knew what needed to be done and Charlie insured everything was on point! Thanks Guys, I appreciate your hard work and Dedication to your trade!

Always honest recommendations. Work gets completed as described. Fast turn around. Highly recommend.

It was my first time here and will definitely be coming back for future services. I called today to ask if they had availability to bring my car in. I for sure thought they would schedule an appointment for the weekday or the following weekend since it's Saturday. I was pleasantly surprised they allowed me to come in within the next half hour. Considering I didn't have an appointment they changed my tire in a timely manner. Excellent customer service. I was hesitant about going by myself because I thought when I showed up I would be bombarded with all these things that would require "fixing" and I wouldn't know any better. Well, not at this Firestone ladies. They did make some recommendations in my printout but I was NEVER pressured into scheduling it asap. Their honest service made me very comfortable and it's exactly the reason I will be returning.

Somewhat okay for tires but not sevice! Had a nail in a tire which we purchased road hazard. They replaced the tire at a fair cost but told us we needed maintenance which we had 6 days prior at Manhattan Beach Toyota. Tires okay, service no. We had to get a new catalytic converter on another car we owned because of their negligence when they serviced the fuel injector on another car. They took no responsibility! Fortunately it was still under warranty but very disappointed in their customer service. Toyota replaced the catalytic convertor at no charge. Problem was evident immediately after the service. Have not allowed them to even change the oil since!

First time going to this particular Firestone. I only needed a tire repair but received good service.

All they try is to make money out of you, when they know you have a warranty on the product and they can not charge you, they look for excuses to not honor the warranty unless they can sell you something extra.

Great experience! Despite the place was very busy, they paid attention to any issue from customers! I would recommend this place to get high quality service and talk to kind people!

Had my brakes replaced today, work was great service tech was very polite and had the new breaks in stock

I called and asked if they can do wheel alignment, told which car I have. Yes or No? After asking the guy 3 times still didn’t get the answer from him. Is it a hard question? Crazy.

Went for patching a tire with a nail. First time the guy said it would be $25 but come back tomorrow. When I came back the price had gone up to $40 (just for a patch). Worst, the tires were not filled up enough when I left and had to turn around and come back to get more air.

I go for oil change, tire rotation, alignment: all general maintenance. Batricia, Sam, Mike, Michael all very helpful every time. I almost always make an appointment as they are always slammed.i recommend tire insurance (prorated based on life of tire). Great experience at MB location.

Very honest service. My car was fairly old and they underestimated how much labor it would take them to do the repair. However, they honored their original quote and were even very apologetic about the extra wait.

These guys are a five in my books. When ever I'm in town and one of my son's cars need serving, they are the folks I turn too. This week I had both cars (KIA Sole & Toyota Corolla) serviced. Both needed car tire rotation, oil change, and fluids topped off, plus a full inspection. After reconfirming that the Sole's battery was about to go out (8ys old), I decided to return back and have the work done a few days later. Next time you need service, call or visit Firestone in El Sagunda and ask to speak to Robert, Robin, or Evon. They may be busy, but their take care of you or fit you in. Dave - From Ohio.

Great experience! I would recommend to anyone who is looking for understanding, caring and efficient auto care professionals. They really care and seem to actually want the best for you as oppose to trying to sell you something.

Face and by the book. Very pleased with the service. I'm a manage 4000 units and when I can't take care of it in-house, Sam from Firestone is my first thought.