Keck Hospital of USC, Glendale CA

I am Magine they have done a lot of good but when I was there and I was supposed to be treated and I was suffering in so much pain I could not even imagine ever being there they were so nice but my insurance of Medi-Cal didn’t go through the first time instead of checking for mistakes I was treated as a vagrant and would you please go away and stop bothering us very disappointed in which I was hoping would’ve been a much better experience.

I was doing a Ex Lap case the RN did not want to do a final count. I refused to leave the OR until the count was done the tech who was supposed to relieve me was in another OR room asleep. The next day I was taken off the schedule when I returned to work I was told that it was my last day no explanation. I believe I was treated this way because I am black. The OR has very unsafe practices. The manager Kelly leaves everyday early leaving the OR staff with little or No support. I filed a incident report with the hospital they never contacted me. I filed a complaint with the labor commissioner office and OSHA for retaliation termination and wages owed against USC verdugo Hills Hospital

The 3rd floor Ketamine clinic is always clean & every nurse I've encountered is caring & very competent. I'm very happy with my experience so far!

This review is for Carlo Saba the Ambassador parking manager. My husband had to make a medical trip from Las Vegas to Keck. We were in our motor home so you can imagine how stressful it was when we got to the hospital. Carlo stepped in and walked all over the parking lot until he found a place for us to park. He is a shining star employee. It was so nice to run into a kind thoughtful person in such a stressful situation. Three cheers for Carlo. We love him!

WOW! My wife and I have never been more impressed about a hospital than this one!

My son in law had a 9 hour surgery and EVERYONE working there was just wonderful, from the nurses to the security guards and of course the DOCTOR, ALL were just professional and very helpful under the circumstances and took time out to help my daughter to be calm.

The pregnant girl working the desk was awesome, she had Finnished her shift and had left only to come back to help my daughter find a motel that she felt she would feel comfortable and secure going to and the security guard also came over and helped with this, both showing REAL interest in my daughters needs, WHO DOES THAT? , they did!

I just can't say enough about our experience other than it was one of the best we experienced under the stressful circumstances!

Dave & Vickie Maltone

Ummm, looking for USC Keck in San Pablo, even tap/click on the link but it sends me to the Glendale location

Two surgeries (11/27/2018;04/09/2019) with two superb surgeons within months apart. I am so blessed to have chosen Keck Hospital. My overnight stay (3 days) in ICU 8 West was a wonderful experience including Recovery (5 days total) in 9 East West. The nurses are amazing and follow up staff incredibly talented and helpful took excellent care of me. I also experienced the Pet Therapy dogs who visited my room while in Recovery. Overall I give Keck 5 stars.

I give keck hosptail a five star the nurses are awesome thier this one nurse name martin he was was very help ful and super nice he would answear all your question you need to know people around the hospital are really friendly and a very clean hosptail i would recom any body to go thier the nurses are very very helpful on every thing

The doctors are horrible at getting things done and all the staff lies you have to keep asking for things to be done especially for cancer patients i would never recomend this hosputal for cancer patients.to update they are horrible again i will say they sent my dad home to supposably die on hospice and they let him get over dehydrated and sent him home all bleeding out and much more he went to a regular dr for thek ti say what the hell were they doing to you over there they werent even taking care of you or helping you more like helping him die. And now he is off hospice and getting better care and dr menendez us horrible as well.

Very Good Hospital. Have seen a few specialists and they've all been great as well as the nursing staff. I've had 2 surgeries and a few procedures and they've all gone well.

I had surgery on Wednesday with Dr. Lindsey Reder, she is amazing. Very detailed and honest. I spent one night at Keck Hospital, the night nurses were all absolutely amazing to me. So nice, truly cared about my comfort and helpful. Awesome, patient care!

Most if not all negative reviews are due to patients disputing billing problems. Which in my opinion should not be a factor in grading a medical facility. These people saved your life. Pay the damn bill. Thats only rite. I have just inquired about joining the kidney transplant program and so far. Friendly, helpfull, informative staff. With further interaction and treatment im sure they will earn the fifth star.

Beware.physicians mandated by pharmicuitical contributions and will put patient care and follow up secondary. If you question this care will be denied.

This facility is the epitome of why the health industry is broke. Your copay doesn't cover your visit. They also try to charge you later for a "facility charge". Avoid.

The staff was really sweet and kind to my family and my mother, thank you for saving her life. God Bless you.

Dr. Rosenberg in Urology is a wonderful Dr.explains things and has a Dr/patient relationship with me. Dr Ozel is the best Gyncologist. She is very understanding and compassionate. She explains in detail and has answers to your questions. Dr Aharonian is the best Dr in Internal medicine. These are just a few of the Best Doctors I have had an experience with. I’ve been treated with utmost respect and care. Would never consider going somewhere else.

Now this is holy grail of hospitals! If you don't have a PPO around 2k month premium you won't get in. Mostly professors teaching doctors. Top notch hospital.

The medical staff is great and the doctor's are well trained.

However the billing is a mess. Multiple departments will contact you asking for money. No one will have the clear picture, as each billing department has no visibility to your other charges. I asked for a clear billing statement and received a confusing invoice with scribbles on it, it also was a partial statement as the departments act independently.

They also are horrible at communication. I was sent to collections for a bill I had no idea I even owed. I only found out because my credit report which I monitor monthly. Once I found out I payed it in full. They just have such a poorly designed system. Frankly, I believe it is unethical how they manage their patient's medical billing. Unless you have insurance where all doctor visits are paid for, PLEASE PLEASE PLEASE PLEASE save yourself. Do not add this confusion and unrest to your life, choose another hospital.

Very nice and helpful staff. What i like about this Hospital is that if you have an appointment at 10am they take you in within 15 minutes of your schedule time.

Medical staff is very good and doctors are well trained, have a family member who did medicine fellowship here, well kept, good experiences