Kirby KIA of Ventura

I was looking to buy a car from this dealership. Had been speaking to Jake and when my friend and I showed up we were helped by another sales person. Tried to make a deal with them the online price was about $16,000 the vehicle had some body work done to the back passenger door. We tried to see if they would lower the price and instead they came back with a $19,000 price. We asked for an explanation so the sales person had his manager come over. When we asked him what the $3,000 in accessories on a used car were; he said that it was for a sealant (car wax) that they put on the vehicle. My friend laugh and said lets go you are not going to pay for that. The manager said ok that's fine and did not do anything to get our business. Went and bought my car at another dealership.

I just wanted to let you know how pleased I was purchasing a new 2018 Kia Sportage from Deanna Luis. The original dealership I was going to purchase from started “playing games” and I became very frustrated. I contacted Deanna and she got back to me quickly with the numbers I needed. My wife and I drove to the dealership and in less than 3 hours we had purchased the car, Carlos Castillo assisted in the smooth transition. Deanna was very professional and friendly and made the car purchasing experience one of happiness, as it should be. I will recommend both her and your dealership to anyone who asks. If you need any recommendation for either her or your dealership, please do not hesitate to contact me. In this time of things being so complicated, Deanna made the car purchasing experience simple and it is appreciated.