La Jolla Happy Smiles

Thanks for the excellent care I received today from the entire staff, especially Dina, Leslie, Ollie and most of all Dr Shepherd.

Great team of doctors and very courteous and helpful
professionals. I very much like the quality of their dental work.

I highly recommend them!

Relaxed atmosphere, text msg appt setup, DDS himself talkative, informative, thorough; friendly X-ray staff, a little gem of a place between the 5 freeway and the UTC Mall.

I am leaving only 4 because I only got to visit them once. But let me tell you from the time I walked in to when I left I felt welcomed and the staff was super friendly. From the front office to dental assistants and to the dentists they were very thorough and took care of everything without me having to think of anything. I am so thankful for the staff and I wish I was staying in San Diego to have these guys as my permanant dentist office.

Thank you guys again for completing my exam in a timely and very professional manner.

I really like going to the dentist, and going to La Jolla Smiles makes the experience all that more enjoyable. The staff is very helpful and personable; I’ll even get personal text reminders for all of my appointments. They’re very proactive about booking appointments, which is nice because I’ll be able to plan out my schedule far in advance. The dentist and hygienist are very dedicated to ensuring proper dental care, and will make suggestions on how you can step up your routine and maintain a healthy smile for life! They’re very thorough and knowledgeable, and I sincerely appreciate their lengths of communication so that you understand what’s going on as well. I definitely recommend La Jolla Smiles for dental healthcare from professionals who care!

Very positive and welcoming staff! Although I arrived late, they were still accepting and professionally saw to my treatments nonetheless, which was sincerely appreciated. Each person tended to me with genuine care, warm rapport, and light-hearted humor. Thought I am distanced from this location (10 miles approx), I would definitely go out of my way for regular visits here. Try them out!

The staff was super nice and the service was great! I am veteran and they did a great job treating me!

Went to this dentist several times due to changing plans to HMO and did not have a good experience.

1. First time I went just for a cleaning, they took 30+ pictures of my teeth and said I needed $3k of dental work. My previous dentist said I only had 1 cavity.

2. Each time I went in, they told me I needed unnecessary work that was never causing any problems.

2. I ultimately did need some dental work done later. I went in for 3 fillings from recession and as I'm sitting in the chair they said 4 are needed. I questioned them and they said there was a shadow on my pictures so I was right it should be 3 and thanked me for catching it!

3. After I was done, they told me my insurance won't cover the fillings due to recession from brushing too hard. I called my insurance and they said that's not true, only cosmetic won't be covered. Upon, questioning the dentist they changed it to cosmetic from grinding my teeth and never called my insurance. I felt like they really did not want to take my insurance.

The staffing is friendly, but other than that I felt they just wanted to get as much money as possible from me.

I’m very pleased with my experience at Happy Smiles. Every member of the staff I had any interaction with, including simple eye contact, greeted me with a smile. Everyone I spoke with was polite and professional. I came to them for a dental exam. The dentist, Sara Azad, listened to my complaints and answered all my questions. The dental tech that conducted my x-rays was very personable and helped explain things when I misunderstood the dentist’s directions. Everything was thoroughly explained to me and it was the most pleasant dentist experience I’ve ever had. I’d recommend Happy Smiles to anyone in need of dental work.

Nice, clean and professional! The front receptionist Dina texted a reminder text before my appointment and explained the parking situation beforehand. Overall had a great experience.

Dr. Shepherd and the staff at La Jolla Happy Smiles have infectiously positive vibes. It was a pleasure being evaluated at this location.

Very nice and helpful crew. Doctor is straight to the point and gets the stuff done. Thank you for a wonderful experience at the dentist

Everyone is friendly and professional!
They are always on time and communicate great! The Dentists and Hygienists are very good at what they do!

Dentist, she's very nice and professional. The staff are very helpful and friendly. Thank you for seeing me. I will surely highly recommended her and La Jolla Happy Smiles.

I have been coming to La Jolla happy smiles for over 10 years now, and I've always been happy with their service. They are not only very professional and friendly, but they seem to take a genuine interest in myself and my family.

Very professional and always take of my teeth with a smile. Been going to this place for years.

On Tuesday August 2019, I went in Lajolla Happy Smiles for a scheduled teeth cleaning. I have been using the facility for a number of years. When I go in for my twice a year teeth cleaning it's almost always the same young gentleman that cleans my teeth. He is good, I have never had a problem with him. I will not mention his name. A very competent young man.
I have good conversations with him. A nice guy.

This visit he only preps me with tooth brushing each of my teeth up by the gumline. Then he polishes them. Then I asked him, is he going to do the machine? I asked, because the process is not going the way it does normally. He replies the Doctor is going to clean your teeth. I am like wondering why. I just said ok. I don't know which one it is.

The Doctor comes in, (Dr. Sara Asad). I have dealt with her before. I have always found her to be very "short" in her temperament with me. She has a very UNFRIENDLY way with coming across to me. It's like she REALLY does not want bother doing her job with me. This visit broke the pavement with that.

She started cleaning my teeth in very uncomfortable rough way. It caused me to be quite uncomfortable and it caused pain. The way she was cleaning my teeth, it was she was trying to CAUSE an injury to to one of my teeth. My mouth and jawline was being jerked around. It honestly felt like Dr. Sara Asad was trying to BREAK or CHIP ONE OF MY TEETH. Then Dr. Sara Asad asks, " Are you having pain"? Then she asked the assistant who normally cleans my teeth. " When was the last time my teeth were cleaned? I immediately answer 6 months ago. Then the assistant replies "6 months ago".

She seemed to have an ATTITUDE. She continues
cleaning my teeth in very rough way like she was angry about something. I am like this is not normal. Then she is saying I need to come in 4 times a year for cleaning in a nasty way. I am like what is she doing?
That is when I said STOP! She replies very nastily and says " Well you have alot of bleeding going on! " I am like the way you are doing my teeth. I told her I did NOT LIKE HER ATTITUDE. That's when I said that's it. I don't want to deal with her anymore. I am completely disgusted with her behavior.
She is unapologetic. No apology ar any time.
I go "Thanks for nothing. She replies "YOUR WELCOME! "
I go will be going somewhere else.and she replies, "I think you should. "

She walks out of the room and I standing there with my gumline bleeding. I had to ask the assistant for flouride or something so I would not get an infection.

THIS IS A DOCTOR IN THE PROFESSION OF DENTISTRY. Dr. Sara Asad.

A Doctor in a health care professional that is supposed to provide each and every patient the best care possible without any discriminatory or any BEHAVIOR UNBECOMING OF DOCTOR.

This is how Dr. Sara Asad treats long time patients of
"LAJOLLA HAPPY SMILES".

My husband and I have been going to La Jolla Happy Smiles for many years. The staff is very knowledgeable and friendly. I would recommend this dentist to my family and friends.

I have been going to this dental practice for about a year. I like this dental office. The office staff is very responsive, pleasant and helpful. They go out of their way to work with insurance and accomodate appointments. The office is clean, modern and the dental clinicians are excellent.

I have been going to this practice for the past three years, and their service is paramount, all the staff are great and friendly and their dentists are professional, I would recommend them for any dental work needed.