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Norm Reeves Honda Superstore Huntington Beach

Address 19131 Beach Blvd, Huntington Beach, CA
Phone (888) 202-6344
Hours
Monday9:00am-8:00pm
Tuesday9:00am-8:00pm
Wednesday9:00am-8:00pm
Thursday9:00am-8:00pm
Friday9:00am-8:00pm
Saturday9:00am-8:00pm
Sunday10:00am-6:00pm
Website www.normreeveshuntingtonbeach.com
Categories Car Dealer, Auto Parts Store, Auto Repair Shop, Car Finance and Loan Company, Car Leasing Service
Rating 4.8 37 reviews
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Norm Reeves Honda Superstore Huntington Beach reviews

37
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Sarah
April 26, 2021 2:12 pm

We had such a great experience at this dealer. I stopped by to test drive a couple cars and met Barry Luke. He took his time and showed me the cars I wanted to see and explained all the new features. Afterward, we sat down and discussed pricing. He was very polite, not pushy, and a pleasure to work with. A few weeks later I was ready to purchase, so I came back and asked for Barry. We discussed some used car options, and decided a new car would better suit all my needs. He found me the perfect CRV. Barry worked with his manager Danny to get us a very fair price on the vehicle. Ryan in finance made finalizing my purchase smooth and easy. I highly recommend giving Norm Reeves Honda Huntington Beach the opportunity to earn your business.

c_lala685
April 20, 2021 12:34 pm

I have a great experience with Norm Reeves. Ted has helped me and make it easier for me to get my car. He was so patient and was so awesome at handling all paper works. It was a long day that I went around looking for a car at other dealerships and I ended up at Norm Reeves and didn't take long, and I got a nice car that I really enjoy driving now and the color too. Great customer service through the whole process. Thank you Ted and rest of the team for helping me out.

Eddie
April 20, 2021 3:55 am

Purchased a used 2016 Accord Sport in February. I was pleased with fast service and the hassle-free test driving experience. Showed up to the dealership after making an appointment with Youssef, and he met me without any wait time. I was given the keys to the vehicle and was able to take a test drive without the awkwardness of having a salesman on the car with you trying to convince me “why I needed that car”. After a quick test drive, it was back to the negotiating table. I liked the car due to the amazing like-new condition of the vehicle, the extra bells and whistles, and the price. After a brief, and usual, back and forth with the finance company, we agreed on a deal. I was able to finance the car through my credit Union right on the spot, instead of using Honda’s bank. The final paperwork took longer than expected but I was pleased with my purchase. I was able to purchase an extended warranty that protected the car for the next 4 years. As I walked out to receive the keys to my newly acquired vehicle, I was surprised to find out the car only came with one key. Being a used car, I guess it’s normal for cars to come with only 1 key. I just wish I was told this information beforehand, instead of being surprised after I had already signed all my paperwork. Overall the buying process was very smooth and the service was excellent. I would recommend Tame Youssef as your point of contact when buying a vehicle from this location.
UPDATE: after having the car for almost 1 month and less than 1000 miles, I got a check engine light on my dash. Took the car back to the dealership and dropped it off for inspection. Turned out the car had a faulty catalytic converter and needed to stay over night for a free warranty replacement. The next day, I received a call from the service desk telling me they had received the wrong part and needed the car for another day. While I had the service tech on the line, I inquired about a price for a spare key. I was advised the key would cost $192! I called Youssef (sales person) and expressed my dissatisfaction with the inconvenience of being without a car for 3 day after only owning it for less than a month, and about the price for a key I didn’t know would cost so much money. The next day, I picked up my car and paid for a new spare key minus $50 off. The car has been running smooth without any issues so I’m happy everything worked out but I was disappointed I had to go through 3-days of car repair less than a month into owning it. Also, was not happy about the whole spare key price, I wish they would’ve just thrown in a free key for the inconvenience. I guess it’s a lesson learned on my part. This would’ve been a 5-star review if it hadn’t been for the 3 days car repair, and a very expensive spare key. Aside from the minor hiccup this place is very clean, friendly, and professional. I would still recommend this dealership and Youssef as your salesman, and I will come back next time I’m on the market for my next Honda.

K9doglover
April 18, 2021 4:54 am

Daniel VALDOVINOS and Mike Momo really deserve to be recognized for the outstanding customer service they provided to me. They went above and beyond to make leasing my new Honda HRV AWD a breeze and listened carefully to my thoughts, needs and most importantly budget constraints. If you ever fear going to an automobile center, especially if you a a female, please don’t. They explained everything so clearly and concisely and even gave me so many extras that they certainly weren’t obligated to do. It was just from their generous heart and id like to think because they love dog lovers lol (I have a retired police k9). They truly did not want me to worry about anything and took care of all of the paperwork and honestly given the stress I was under after having to go through two towing services with my k9 dying in the 90 degree heat, they did all of the thinking for me.
I even freaked out at 944 pm worried I might have picked the wrong car off the lot and they both answered my texts to assure me I had the correct vehicle. I don’t know of many doctors that would even return a call like that lol.
You can trust these two gentleman and I encourage you not to let COVID stop you if you are in the need of purchasing a vehicle. They have taken all safety measures and no need to worry.
The entire process was less than two hours and I have a beautiful car that my k9 will enjoy in the mountains when we go on some
New adventures.
Thank you so much Mike and Daniel. Your both are wonderful lo

Brittaney
April 03, 2021 10:58 pm

The service and parts department here is unmatched! The customer service is excellent and everyone is friendly and knowledgeable! Will definitely be bringing my vehicle to this location for all future service!

Carla
March 30, 2021 6:04 pm

Terrific experience.
I recommend Barry Luke.he is honest
And will do everything to make the car purchase a great experience.
Very kind and professional!
Carla Schaefer

TeamQuest
March 29, 2021 11:07 pm

I wanted to give a special thanks to Delphine for going the extra mile to ensure my daughter was able to get into the car she really wanted. You went out of your way to ensure she was satisfied and provided above and beyond service.

gosto
November 05, 2018 9:02 pm

I recently purchased a nice used truck from this dealer, and after a long negotiation i had a good deal. The sales person called Kris Chang worked hard in order to give me a good deal. He did what he could to make me happy, and at the end i was. He's such a great person and works really hard. This guy is the best around there. When visiting this dealer, make sure to talk to Kris. He's the one who's going to put a big smile on your face.

Eric
October 30, 2018 3:14 pm

Excellent service! My wife had never gone through the process of buying a car and wanted to do so by herself. She probably will never do it again lol but that is not a reflection of Norms Honda. They actually made what had been a frustrating process and turned it into an enjoyable process. First thing is they were honest. So many other dealerships lied to us about having the vehicle we wanted just to get us in the door. Mike was great to work with and JC kept his word and said he would get the vehicle and will send us pics so we knew it was there. Delphine in financial was an absolute joy to work with. Seems cliche to say but we really felt like we knew them a lot longer than one day:) Thank you! It’s still a business but that car will be transporting our most precious cargo, our baby on the way, our son and my wife. Thanks again to all three of you for being awesome. And Del I notice the saying on your desk and yes we all did not meet by accident but it was God’s will. Stay Blessed!

Terry
October 29, 2018 9:29 am

Al was a pleasure to do business with. He was kind, courteous and will take the time to explain everything that is going on. I appreciate his customer service and his attention to detail. Definitely would recommend Norm Reeves Huntington Beach.

Ashley
October 26, 2018 4:28 pm

I just recently traded my 2015 Honda Civic in for a 2018 Honda Civic as my lease ended. I have had a great experience with Honda for 3 years, but Connie Borja, Mike Lott and Jesse Martinez made my experience with Honda 10x better. They helped me get the best deal for me on the car I wanted. They were helpful, knowledgeable, personable, and gave me an amazing experience. Definitely check out this dealership and ask for one or all of the three individuals I mentioned!

Darlene
October 25, 2018 10:10 pm

Thanks to Joe Harper for making our purchase of a 2018 Honda CR-V easy and uncomplicated! Thanks to Joe, we got the exact vehicle we wanted at an excellent price without the usual back-and-forth and haggling process. Our experience at Norm Reeves Honda Huntington Beach was probably the easiest car purchase we've ever had. Thanks!

Frank
October 23, 2018 3:31 am

This has to be one of the fastest and most honest experiences I have ever had buying a car! Tony did an awesome job at listening to what I was looking for; and with his patience, we found a winner! Thank you Tony for all your help.

Christopher
October 22, 2018 8:11 am

Tony Arrington was great! He was professional and gave me an amazing deal on a 2018 civic si. Smooth experience with the paperwork. Highly recommend this location to anybody looking for a Honda

Charles
October 20, 2018 2:44 am

Joe Harper was one of the most assistive Helpful Honda People that I have ever met. All BS aside, he helped me drive around 2 cars that I didn’t even buy; then he helped me out with getting the right car I wanted bought. Definitely will be coming back and requesting to see Joe Harper!

Cristina
October 17, 2018 7:03 am

Many thanks to Al about helping me to buy a Honda HRV for my daughter. He answered all my questions when I was confused which one I should choose to fit my need among the hundred of cars.

Very helpful, knowledgeable and friendly salesperson. Highly recommended Norm Reeves to any new car buyers.

W WOOD
October 16, 2018 12:19 am

After shopping for an Accord nobody seemed to have the car I wanted, Jonathan Abarca worked with me and reassured me he'd find my car.
Thanks Jonathan for all the help! The process was hassle free now i'm enjoying my new vehicle!

Jay
October 14, 2018 1:51 am

Majed Katbi at Norm Reeves Honda Huntington Beach is awesome. We stopped by the lot and gave him our number and he made it work with no hassle. Genuinely had a good time laughing with him. A+ salesman.

Lauren
October 08, 2018 6:45 pm

Majed Katbi was friendly and great to work with. As a first time buyer he made my experience enjoyable. Thank you!

Peter
October 08, 2018 6:34 pm

Majed Katbi was super helpful when turning in my leased Honda Accord! So helpful, that I leased the 2018 model! See Majed aka Magic if you’re in need of a new or leased Honda.

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