Pasadena Yamaha

I took my bike here directly from a nightmare shop who said it would take 8 weeks to fix my bike for an issue I didn't even have when I dropped it off. Pasadena Yamaha took my bike right away and fixed it within days! Patrick was awesome and had great customer service. He made me feel comfortable and confident that they knew what they were doing. These guys are awesome and now my bike runs great. They even addressed the terrible job that Riders Choice did! So appreciate them and will bring my bike to them from now on.

Awesome experience! Fredrick helped me through the whole process from start and the way through to me riding off the lot. Definitely would be a place I'd make sure to take my friends to once they are ready to get a bike. Thanks!

I bought my V-Star here, and had the best experience I could have hoped for. Rich was really patient with me and answered all my beginner questions. I didn’t feel any pressure to purchase or make any decisions on the spot. Rather, they were honest, friendly, down-to-earth, and super helpful. I genuinely felt like they had my best interest at heart. Great mom-and-pop shop and would recommend to anyone. Even though there are places I could go to closer to where I live, I’ll happily be making the longer trek to them for the assurance of great service and a worry-free experience.

I made an offer online for one of their Side By sides they have for sale, i also mentioned that i was ready to buy cash today.
A gentleman calls me to inform me that the unit has been sold and he proceeds to lecture me on how he was able to sell the unit at full MSRP and how i would not be able to get a unit at what i had put an offer for, instead of being a good sales man and showing me what else he would offer he made me feel like he just called to make fun of me and not taking me seriously. To bad for Pasadena Yamaha as i will take my cash elsewhere. BTW my offer was to pay MSRP but with fees included, i was not low balling them

Was able to squeeze my bike in for a service first thing in the morning. The team is very helpful and friendly with tons of parking! No BS, quick and helpful dealer.

This was the best experience I've ever had at an dealership! The wise sir named Rich was truly magnificent! I cannot even find the words to describe! If you're looking for a beyond excellent customer service and honest dealership, this would be the one and only place to go!

Just bought a 2020 FJR1300es. The salesman Rich was very knowledgeable about the product and was totally upfront with costs, no games. He even moved the bike outside so I could see what the color was like in the sunlight. He personally reached out to me in a phone call a day later to see how I liked the bike and welcomed me and my family to the Pasadena Yamaha family of motorcycle riders. Overall it's one of the best experiences I've had on buying a new bike and the rest of the staff was very friendly while I waited on my paperwork. I will be referring them to my friends who ride on buying or servicing there motorcycles.

Just bought a new scooter here. These guys are super professional and likeable, and they are happy to help with any questions.

Brought my bike for service.

Fast, honest, and affordable.

Other shops quoted me 3x the price for service!

Support the locals!

Thanks

Kel, Pat, & Rich

I recently bought my first motorcycle here at Pasadena Yamaha. I had an excellent experience here. I walked in and an hour and a half later I was out with a brand new 2020 Yamaha R3 with ABS. I got a great deal on my new bike. Rich helped make the process smooth and he was very helpful as he guided me step by step through the purchase. Rich made sure I knew what I was being charged for and explained everything in detail. Being a new rider Rich made sure I selected a bike that I would be comfortable with and that would be best suited to me. He also gave me some riding tips for my bike.

I am glad I came to Pasadena Yamaha for my first bike purchase. Kel, the owner made sure I knew everything I needed to know before riding out of the lot with my new bike. He explained all of the bikes features and provided tips on maintenance an operation. He also made sure to share his knowledge and experience on how to ride out safely.

Overall, the customer experience at Pasadena Yamaha top tier. Rich and Kel care for their customers and are passionate about motorcycles. I felt that they took good care of me as a new customer and rider.
Thanks!

Would absolutely recommend to others and will return.

Been in here a couple times for shop work. The guys are always helpful and get my work in, talk about riding and the good places to scope, and have a good selection of bikes. I like the shop, the smaller atmosphere and the personal nature of visiting.

It's comforting to have a place close by that I can swing by and ask questions. Pasadena Yamaha makes my bike life a little less anxious.

All the people there are friendly, they greet you with a handshake and make it known that this places treats everyone like family.just went in there for look n see what's new and almost bought a bike but couldn't cuz I was working at the time. (lunch break) I will be going back very soon. Keep up the great work.

Don't come here they charge a huge price for parts. More than the actual Yamaha. They upcharge everything so just stay away and buy online.

Great local spot for service and possibly a new bike. Parking in rear is much easier! Thanks Patrick for the help today.

This place is top notch, just had some warranty work done on my bike. Patrick in the front was very professional and helpful.

Bought my brand new Yamaha here and love it. Family-run business, great people, more than willing to help. I felt like I had great personalized service.

Got my first bike thanks to richard and alex really great people and great customer service. I recommend you going there for a bike they would really help you out for everything you would need in order to get a bike not just but they would help you out with maintance and services and they would really treat you as a part of a family.

Good customer service. Went to shop for a helmet and the salesman was helpful w/o being pushy. Walked out w/o buying and salesman was still courteous and personable. Will probably go back and buy there when I'm ready.

Great Service! The employees are honest and I have had many services done there, large and small. I would recommend this location.