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Passages Malibu

Address 6428 Meadows Ct, Malibu, CA
Phone (866) 286-0581
Hours 12:00am-12:00am
Website passagesmalibu.com
Categories Addiction Treatment Center, Alcoholism Treatment Program, Mental Health Clinic, Rehabilitation Center
Rating 3.2 28 reviews
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Passages Malibu reviews

28
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alan
January 25, 2020 3:29 am

The worst place possible. My 1st night there I did not get my meds because they forgot. That a common theme. Nurses at malibu seem bothered when they have to do there job, not all theres 2-3 good ones. There is no 24hr DR. You see doc once a week if lucky and if you really beg you can get your meds filled. Which now unless it's a controlled substance you uber yourself to get em. I went in on 1 med came out on literally 10meds. Food is good, that's honestly all I can say positive. Place is showing its age. Literally falling apart. They sold one therapy center and are selling one of the sober houses. I do not recommend this place due to the fact everytime I needed meds I had to literally give a week notice, then pretty much do all follow up myself to get it filled. They forget everything all day long. I was in the sober house too. 20client house with 1 worker on shift most of time. If you need something you get an uber. Hippa violations like crazy. There were 2 med sheets left right on a desk where I was taking my meds fully open to read. Shop around you can do much better than this for 80k a month. Actually they kick u out at 28 days for faster rotation. They tell you that if you meditate and tell yourself that your fixed that in a few months you'll be healed. Or if you want to think your a body builder you get almost the same results just by using the power of the mind. So do you wanna spend 80k here yet? That's just the first 30 days then they give you a day or 2 on whether you want to stay at the sober house or go home. I say sober loosely.more drugs there than tent city. The sober house is $100 a day or 3k a month. But Its negotiable. Some have paid 3k some have paid 300. That's fair right.

Roy
November 10, 2019 9:11 pm

I never been there but just like others that have not and left bad reviews just because if their own beliefs I'll comment.there are many different approaches to addiction for everyone. For you to shame people that have been here and say they will relapse because they don't follow your program is selfish.

KARMENR818
October 02, 2019 3:26 am

Passages is a joke and people post comments here you call complaining take the facts don't call it complaining accept it all truth passages does not work

Danny
August 13, 2019 1:18 am

To anyone who feels there addicted to drugs, alcohol trust me when I tell you this.there is no cure. It's a desease and it's been proven. The biggest reason the word desease is used mainly so insurance companies can provide payment. But many of them are changing the guidelines and it's getting more & more difficult to have your rehab, payed for by insurance companies & some if the major ones have backed out completely. The biggest reason is the 100's of millions of dollars being spent on programs that have less than a 4% average of success. Pasages Malibu is less than that. But he won't tell you that. And the majority of his medical staff are well let's put it this way. They work for him because they couldn't get a job in most facilities across the USA. I've done my research. Even the best facilities in this country will tell you that success, that means out 100 addicts/alcoholics that enter rehab, less than 4% will be sober in one yr. That's 4 out if 100.
And this man lies to you and tells you he's cured. I don't love to see his to screen. He's using something because I used opiates for 10 yes and was successful on a federal program starting out with 30 mgs of methadone up to 100mgs & winged myself off under close supervisor on an out patience program for one year. There's no drugs in my system now. But I still think about because I'm an addict and not cured. I go to regular mtgs and will so for the rest of my life so how about this. Let us choose were you get drug screened and when without notice and just maybe I'll believe you. But as for as being cured. Not on your life. Your giving people false hope and your Beverly hills hotel is the most expensive facility in the world, and getting rich off the suffering of others. But know this God's watching, and carma.oh yeah. I hope I'm around when it knocks on your mantion door.

stacie
June 30, 2019 8:57 pm

I have been working for passages for almost 2 years now and it has been a great and rewarding experience. To see where a person can go, not only physically but mentally in 30 days is remarkable. The staff are amazing and work together to provide the best care and individualized treatment plan for each new client that comes in.if your ready to take that step and take your life in the right direction or looking for a new great place to work, i highly recommend passages Malibu!

user
May 30, 2019 4:40 am

It's been 25 years since I drank, and I was the worst drunk. I went to an AA meeting just yesterday. When I was a kid, we'd get high. All day. I got a call from a friend of mine from Arkansas. She said quit drinking! I. I did? I did some kind of drugs and drinking. There's a whole list of them.

Methamphetamine's ruining my life. Now I'm addicted to walnuts. Passages Malibu is ruining my life. I'm right across the street

JS Dickey
May 24, 2019 2:27 pm

I had never been to inpatient treatment before and was admitted with a dual diagnosis situation. I had a fairly serious medical condition and as a result began heavily self medicating. I have heard about lots of others experiences going to "rehab" and while I don't want to dis any treatment modality, because if it works for you then great, but knowing my personality type I did not want to go anywhere AA/NA was the focus.

Passages treated me as an individual and did not use a "cookie cutter" approach to its treatment paradigm. Also, I was very opposed to going anywhere which group therapy was part of the program. Passages was the closest to meeting those two criteria. My therapy consisted of approximately 80% one on one sessions and the balance were in small groups. In hindsight, some of my group sessions were of my favorites. In part the small groups gave my brain a chance to rest from intensive one on one therapy, but it afforded me an opportunity to get to know the other clients and what they were going through. This proved to be especially valuable when during off hours and interacting in the milieu I grew a bond with several of the other clients who I will consider friends for life.

I am sure that every type of group living a treatment situation has drama and issues - just like life and treatment was no different. However, if there ever was an issue or concern they were heard immediately. I have to say that everyone from the housekeeping and ground staff to the therapists, administration and even the entire extended Prentiss family, Chris, Lynn, Pax and Joe were always warm, engaging and really took a personal interest in getting to know me.

No one day at Passages was the same. After detoxing and getting in a routine, Passages made tremendous strides to assist me in re-engaging with reality for lack of a better word. I learned so much about myself I feel like I could write on for days about my experience. Having put myself through so much trauma by self medicating and feeling shell shocked when I arrived, I can say that gratitude is one of the words I would use in describing my experience at Passages.

From a counseling perspective, I had a primary pscho-therapist, an addiction counselor, a family therapist, a hypnotherapist, a life coach, massage therapist, an acupuncturist, an adventure therapy counselor and an art therapy counselor. My day started around 8 am for breakfast and depending on the day would have counseling from 8 am until noon, or 9 am until noon, each session lasting one hour and then four more one hour sessions after lunch. That was Monday - Friday. One day I could have a heavy psychotherapy session from 10-11 am and then a session with my private trainer from 11-12 which may have been a workout at its onsite fitness center, or a power walk on the beach. Again, no one day was ever the same. Things like equine therapy and art therapy were enjoyable but always had a therapeutic component and it worked very well.

There were many optional activities on the weekends as you "leveled up" through the program. As you progress through the program you also are allowed more freedom. At first when you get there, at least for me, I was pretty exhausted. But as time went on, I started doing the early morning beach walks, which are optional, and a small group would be driven a couple miles up the road to Zuma beach, and some days I would walk on the beach and other days I would sit and stare at the ocean and contemplate life and try to absorb the view. The whole approach at Passages is to help you transcend back to a place where being high or drunk is not your reality or where you reside, instead bring you back to residing where being substance free is your normal natural zone.

Passages was amazing for me - and regardless of where u go – and if you need help - go somewhere - get help - it will be the best choice you ever make! I give passages all five stars!

Conor
May 10, 2019 1:40 am

Great experience working here. So great to see how much a resident can change in one month. Everyone here works together to create a unique treatment environment for residents who come in struggling. We love them to death until they love themselves. They walk in feeling supported and walk out feeling accomplished.

Elaine
May 07, 2019 6:13 am

Kindly accept my opinion as I am not a previous patient and will not remove my comment on behalf of your commercial. So long inbedded in addicts heads that once an addict always an addict and it takes corrective therapy. You can't be "Cured" from what many want to consider a disease. Please on behalf of every person, family member, friend, etc. Understand the statement on your commercial is legitimately incorrect. So you're the CEO maybe you should rethink your approach to possible patients you're basically giving them a dream you say "you were an addict but not anymore" maybe scientific proof that just because you've been clean/sober for 10 years that you're "CURED" and should never never have a relapse prove that I'm sure a lot more people would believe your story!

Eden
April 25, 2019 11:33 am

I believe that Passages Malibu is a one-of-kind treatment facility. It’s located so close to the ocean that you can hear the waves crashing down onto the beach.

The staff are kind and caring and try their best to accommodate client needs. The rooms are clean, the property is well maintained and food is delicious. If you have any sort of allergy (Food, environmental, medication), they can work around it. The staff will often go on Store Runs if you need anything from a Ralph’s or CVS.

They allow clients to leave the property upon discretion of administration. There are activities such as: Tennis, Goat Yoga, Beach Walks, Outings to Target, Bowling, Movies, In-N-Out, etc. Clients are allowed to order food if they choose to and are allowed to ship packages to themselves.

You’re absolutely allowed to bring and buy things to make you feel more at home, just as long as you’re abiding by the set guidelines that are explained upon admission.

There is WiFi throughout the property so that you can stay in contact with your friends and families (If you choose to). They are open to allowing a client to go off of the property to practice the coping skills that they have learned.

The main thing I can say is that it is really up to the person that comes here. You must be open and willing to put in the energy and work to overcome the struggle.

Mickie
April 14, 2019 6:59 pm

Beautiful rooms, nice relaxing view, family atmosphere, and an over abundance of outstanding individual Therapy.

Mike
March 15, 2019 12:11 pm

This place saved my life. After years of trying, five rehabs later, I came here as a completely shattered person. They saved by body, mind and soul. I would have paid $1MM. The entire staff is incredible. During my recovery I felt as if I was slipping and they tailored a two week program for me to get back on track. Drug free for the first time in my life for four years. I owe them everything.

Donna
September 03, 2018 9:12 pm

This treatment center treats addiction issues but ARE NOT EQUIPPED for dual diagnosis unless you have a TINY touch of depression. If you have mental health illness I don't recommend this place.

Tricia
August 20, 2018 1:35 am

They'll only take you if you have the money. It's close to $100,000 a month now. There are plenty of real rehabs that are covered by insurance and are affordable which will work just as well if the person wants to get sober. You don't need to go to an overpriced spa to find recovery. Total scam.

Whistle
August 05, 2018 5:58 pm

Good therapy but I relapsed and went homeless after I left passages. I went to another treatment center that is 12-step based and am sober now. This place is not a cure, and it did not work for anybody that I know.
-former Client
RW

verdigris1
January 31, 2018 8:19 am

The entire staff is composed of sociopaths that supply drugs to the clients
All the reviews here are fake.
All the success stories, yeah, they are all dead

Matt
December 07, 2017 6:03 am

I get upset Everytime the commercials on. If your an addict you are an addict the rest of your life. Your never cured. I am an addict and told myself I was cured. Ended up in prison with a felony dui. You can never cure this disease. You can put in remission but only one drink away to be back at it. Didn't the voice that said he was cured died from overdose? That sounds like a cure for me!

Chris
December 04, 2017 5:28 pm

Most teaching is askew at best and very focused on money over personal welfare. My friend felt violated and lied to. This place will cause more harm then good.

Rochelle
November 26, 2017 3:03 pm

UGH! The commercial just irritates me, telling " I was an addict for 10 years and now I'm not " complete bull, once an addict always an addict. Apart of healing from addiction is to get to the bottom of what caused you to use and work through it with the 12 steps, I was in denial of being an addict and I relapsed and white knuckled it and relapsed again it was only until I accepted the fact I will always be an addict who will never be cured from this disease and I have to live 1 day at a time and I have to work at it everyday.a fancy rehab (I had been to 3, not fancy) didn't make me come to terms with this I had to come to terms with it. And I had to come to terms of what I did and learn how to accept my choices and process it and move forward from it, and I owe it all to God and the fellowship.

Greg
November 24, 2017 6:12 am

Did that last idiot really say I can't wait to return? Wow. I guess he will be back then.also it's obvious that the last 2 reviews are stage are scripted, and came from no real addict or anybody who went to that rehab.oh yeah keep coming back it squirts if you jerk it.

But seriously my experience there was awesome I've got some of the best blowjobs from that place it's unbelievable how fast women will go down on you when they can't have drugs

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