Pomona Valley Hospital Medical Center

I never write reviews but I had to do this one. I just moved here from SC and I must say this has got to be one of the most unorganized and unprofessional hospitals I’ve been too. You come in and leave in the same condition. Not to mention they took my identification card for registration and then lost it. It’s a disgrace.

Incredibly understaffed, horrifically slow wait times, should have gone to Presbyterian hospital in Glendora

This hospital is good but the doctors are horrible, i was pregnant and was supposed to be induced they gave me a date and everything on when to go and once i got there they gave me medication and shots so i can go into labor but a couple hours later they refused to induce me and sent me home with a risk of having the baby at home.horrible

I want to thank everyone for taking care of me for 6 days. The doctors were fantastic.
I want to especially thank the 5th floor nursing staff, everyone treated me like I was royalty.

I have been here so many times! I seem to have some surgery every couple of years. Last summer my kidneys stopped working right. I got the best nursing staff ever, and the doctors listened to my questions and concerns. This was on a Friday and Saturday I was supposed to officiate a wedding. We ended up performing the wedding in a little chapel on the floor where I was being monitored. Anyway, I've always been well taken care of for my many visits at the hospital.

Worst hospital ever. Please avoid This Hospital. ER. Receptionist and the rest of the staff are really RUDE AND lazy as.just gossiping around while having tons of people waiting.horrible hospital.and no attention at All.

My Step Dad is here for brain surgery and they treated with the best medicine!
I've lived in Pomona many years. Come to this hospital every time. Our hospital in Pomona only gets better! We love our Doctors, Nurses, cleaning staff, all the staff members. They have the best medical services. Our lives depends on this hospital. We love you! Keep up the Great Work! ️

Its okay hospital. If you come here prepare to wait forrr hours in the emergency department. I've waited here in the past for at least 5 to six hours. Hasnt change. Though if you are am expectant mother and you are concern of your baby in the womb you should go to the women center instead. That i was told when i had to the emergency. I do like the women center. However the emergency department really sucks.

Had 3 of my kids here! The nurses are amagzing very helpful and super sweet. Doctor Tahira Akram is perhaphs the best best Doctor to deliver your baby! She is very caring and super super sweet! I Love Dr Akram!

This place is ridiculous when it comes to their pregnant patients! They make you wait for hours in their waiting room while you sit on uncomfortable chairs until they figure out whether it’s a real emergency or not. And they don’t even check on the baby to make sure baby is ok. Do not come here if you need comfort. I ended up leaving and getting my results to show my doctor the following day.

This hospital Saved my son and wifes lifes when she went into emergency c-section thank you for an eternity!

Help in this place is so-so. Depends on who is helping really. Had to take my mom in because her blood pressure was super high and brought her in. It was like 226/120. They helped her, and put IV in her. Had medication or some sort to lower it but then after like 3 hours, her blood pressure was low and then it got high again but it was around 146/94 and this dirty blood comes in a pony tail and is about to issue us out since her BP was lower than it was but its still high. Didnt really let her wait and see if it went down or not. I said, isnt her blood pressure high? She tells me in a smart ass way like she would tell to a little kid, Ooh its high isnt it? Yeah. Its high.
OMG I wanted to say, "F YOU TOO" So bad! Oh godz. I didnt want to cause a scene and didnt want to get cops after me. I didnt want my mom to get worried from all of that either. So i let it go and bit my lip. I asked, ok.so what kind of advice is there to help keep it down? She explained but it seemed she just couldnt wait to get rid of us. After that, the nurse came and removed the IV and everything. We called my older Sister and went home. She was ok but still going home with blood pressure borderline high. The lady wasnt a doctor but she was like the help before the Doctor. Anything else that goes further, goes after her, to the Doctor. I dont know or remember her name but if you see a girl blond, in a pony tail, kind of Tomboy-ish, yeah thats her. Shes friendly at first but if you make her go out of her way on things, she starts to act weird. Dont by shy to say something. Its your life and its important. If you are concerned about something, say it, and dont hold back but dont fight either. Just show that you are polite about it but serious and need answers.

I've been a patient here for the past several years. Because I am under LA Care I have to get the clearance authorization for a NEUROLOGIST. POMONA VALLEY kept sending me to Brain sergions which I didn't need because I already had brain surgery 27 years ago. This hospital doesn't have a Neurology Department. I was asking for them to send me to UCLA Hospital. They still didn't do that until a few months ago with my mother fighting with the hospital and LA CARE to get me to the right doctor. When you make the appointment to see your doctor they say that if you are more than 15 minutes late your appointment will be cancelled. But usually the wait to see the doctor could be more than 1 hour. The doctor will only spend 15 minutes seeing you no matter what you need from the doctor.

Nurse could not find a vein for the IV. Hand one swelled, hand two, had the same out come.
Epidural request was not submitted by nurse one. She forgot to submit it before going to lunch.
Mother was ready to deliver but staff was not prepared. Baby was born on the bed.
I was told, the department was extremely under staffed.
I apologize for mother and baby. This should not be acceptable care!

I am not only rating the hospital I am rating the best staff member nurse I have ever encountered in the the maternity ward her name is norma ydean she was super attentive to my health and my child's needs hospital she was sweet and gentle and genuinely concern I want to thank her for a great experience in such a miserable moment

Hospital fantastic, Physical Therapist and therapy is great! Doctors are unbelievable nurses and staff very nice.

My fiance had to be admitted here after an accident which caused her to be in ICU. While the staff here is okay in general, many not all, "nurses" in the ICU lack basic human dignity, respect or compassion. As a veteran I was staying with her bedside. I use a CPAP machine to breathe. They said it was not allowed, nor my medication, cell phone charger or tea. No American with disabilities act apply here. They told me to place all items in my bag. While dealing with my fiance it was worse. They acted like everything was a labored chore rather than doing their job with a conscious or any type of compassion. Robots. No soul or allowance for understanding. They did not utilize courtesy or a sense of well being in dealing with her needs. Everything they did lacked compassion. I wonder how would they treat their own family? Are people here that insensitive? Incredibly horrendous experience there. Truly the most demoralizing experience in all aspects of medical care.

I have visited many hospitals and have stayed in many. This place by far surpasses all combined in utter and complete failure.
Most people treat animals with better care. I'm shocked and disgusted at how rude and intolerant the staff here is. If this is how we define health care in our sociery nowadays, somebody needs to rewrite the game plan here. Fail.

Great service and ER wait for my daughter was not nearly as long as it would have been at San Antonio! Worth the drive!

I delivered my son here, best nurse and staff I’ve ever experienced. Everyone is so friendly and helpful.

This hospital sucks the nurses are rude don't care about the patients at all. Doctors are rude also give the patient and family attitude. We recently had a family member in this hospital she went in walking and this hospital ended up killing her. If you wanna die go to Pomona valley Hospital. Too bad I can't put a negative star rating