Safeway, Los Gatos CA

Small compared to larger locations, but fully upgraded and staff are friendly and professional.

Why is it that every check-out person at this location is so grumpy and always seems to want to drag you down into their misery? As a result, I always leave here in a bad mood and I wonder to myself why I didn't just go to the Safeway down at Winchester Blvd and Budd Ave instead.

This Safeway always no matter what time of the day only has 2 cashiers open? What kind of service is this? Go to lucky instead!

I like Safeway, but this one just isn't my jam. Too many middle schoolers and their minivan parents abound. I was once one, now I find them just as pleasant as everyone else. C'est la vie.

Very friendly cashiers, but management can't seem to figure out you need more than 1 of them working at a time. Instead of opening more lines when they are busy they will close a check stand and make customers wait 10-15 minutes to checkout.

Its a decent Safeway which is making strides in modernizing. I do like the remodel and the new full service meat department. However, the deli is lacking in variety, and there is no self-service checkouts, which would have been very convenient. No Starbucks too, but that's understandable given their small amount of space. Nevertheless, its close by and the employees are mostly friendly.

For a smaller Safeway store, this store is well stocked and pretty efficient. Like it much better than the Winchester store.

I love the staff here. They are wonderful, helpful, knowledgeable staff. The store is simple to navigate and when I struggle to find something, they are always very well staffed. Love my local Safeway!

I always look for Diane the checkout person because she always has a smile and helps me find things and makes me want to come back

Make sure to check the expiry date on food you buy from here. More than once I came across expired milk here.

Love their new grocery section, the store has been remodeled this year and everything is so much nicer! I just wish they had an in-store bakery. The staff is outstanding, efficient and always helpful and kind.

This store has just been brought up to the same levels as many other more modern Safeways. It features a full service butcher, an expanded deli, a wonderful floral shop and a better layout. The employees seem to like it too: they are all pretty excited to be working there.

Would not accept out of state ID, because they suspected they were all fakes. I am 26. This was at Christmas when people from out of state would be visiting their families. The "customer service" was terrible. I typically receive good service here, but the manager and cashier were very rude.