Shasta Regional Medical Center

Recently I presented to the ER here because suddenly I could not lift my right arm. As I was telling the extremely condescending Physician assistant my complaint, she stopped me mid word and said let's concentrate on the arm here. This ignorant medical tragedy, Betsy Opezzo, treated me for gonorrhea and sent me off without review of any of the copious blood tests they did. I told the nurse as well as the registration personnel to absolutely no avail. Needless to say I highly recommend you go anywhere else but here. Opezzo you are a total failure and your bed side manner is totally not existent. You should be dismissed immediately. I'd tell someone there but they obviously don't care enough to even give that follow up call I was promised. Y'all need some serious medical training. If I could give negative stars, I definitely would. You SUCK.

Needs were not met, Dr. Changed
My complaint to "Abdominal Pain"
for some reason, I never said i was in pain.
You can tell the staff is shady
just by their behavior, Its the same as the staff at the other
more popular butcher shop in Redding.
I'd say the average review rating is accurate, About the same paltry healthcare as The House on Haunted Hill (Mercy Medical Center Redding California)

Update: Went in again and they changed my complaint to alchohol withdrawal. I dont even drink, Lol they mad cause I stiffed them with a huge bill recently, I cant wait to update this with the amount, it better be over $30,000 or I'm going to be disappointed

Waited in the ER for 3 hours after I took my wife in, and they did absolutely nothing. If you have an emergency you're better off not going.

We helped accompanied a family member through a planned surgery. Staff were extremely helpful and friendly. Building was clean and smelled good. Waiting rooms were well lit and tastefully decorated. Free WiFi was available.

Pops and I ended up in the ER together and the staff was absolutely awesome! They were exceptional at communicationg amongst themselves so Dad and I weren't stuck explaining ourselves over and over. The wait time was reasonable and my super rad nurse Nicki was great at checking up on me even though I was by no means in dire straights. I personally had a great experience all things considered. Thank you so much to everyone that mended me up.:)

My sister went into the er walking and never made it out the staff didn’t do their job didn’t take it serious until my sister colapse they literally let her died in the waiting room when she had chest and arm pain

Worst experience, during a crisis I was treated horribly, I was not allowed to talk with anyone when it was critical to speak, I was threatened with. I’m gonna call security on you, I asked when could I speak with a doctor, I was told oh he will get here when he feels like it.and I was told I’d have a way home, but one male nurse said oh once your discharged your on your own, I walked half way to Shasta Lake where I live before I got a ride home near lake blvd. How bout that treatment I’m 64 yr old female.done!

I hate shata regional hospital so badly rude didn't help me with pain from car accident of xray very poor never again

After having to so sit outside with my sick 7month old daughter for 2 hours we decided to leave, also watched a 6 year old little girl with a busted head have to do the same, hands down the worst hospital experince ever

Didn’t get proper care. Came in with stomach pain, throwing up, no one checked my stomach, tho I have had a few problems with my stomach in the past at that exact hospital. Left in a lot of pain, and untreated. Thank you doctors at Shasta Regional for not diagnosing my stomach ulcer, You made me be in pain for a lot longer than I needed to be.

When you think all is good and in life, than something happens and your world turn upside down. Thank God for Shasta Regional, these unselfish hard working, caring individuals, take great care and pride helping people in need of medical attention. This was my second time here with me wife, there care she received is top of the line. When you love your soulmate with all your heart. You want the best care in the world for her, have that at Shasta Regional from the check in to your room. Some people might not think so but god gave us two hand to work with, if you think you can do it better than you should be behind the desk, I hold everyone in highest
Respect thank you for being there in a time of need. God bless you all in all things you do.

Horrible experience, will never go to this hospital again! Was in PCU for over a week & got only a couple good nurses/staff including 1 good Dr, Dr Rusu, who actually treated me with dignity & like a person. Last day because I'd improved got moved to surgical for some reason, & was treated like garbage! Stacey the charge nurse in surgical should be fired, NO patient should EVER be treated the way she treated me! Could say so much more, but so disappointed in this hospital, and Dr. Jon, to say the least. Praying for those who stay/are stayin here.

Took my mother to SRMC because the other local hospital nearer us is just awful, horrible, etc. At SRMC she is treated with dignity and respect, the nurses and doctors are available and explain things clearly. One ER nurse gave us a nutrition hint that has been invaluable in my mother's continued recovery from the other hospital's repeated mistakes including zero understanding of anxiety attacks (staff just did nothing for an hour).
My only negative is that SRMC needs to embrace 'Integrative Medicine' such as NY Presbyterian Hospital (and others across the country) are doing so that patients' entire health: physical, mental, emotional is treated simultaneously as is proper (and how the body functions, anyway).

Best medical care I have ever received at any medical facility around the world. Caring and knowledgeable staff made me feel confident with decisions being made.

Do not take a minor to this hospital with mental health issues. My child was left in the overflow wing for over 24 hours with no contact with mental health personnel. This child had been 51/50 because they felt he was a danger to himself then left in a room with 9 people admitted for various reasons and waiting for a room. There was absolutely nothing for my child to do but dwell on his depression. We were told we had no rights and had to leave him there. Shamefu! I'm glad my child survived this ordeal and is now getting the help he needs.

Admitted into emergency with visible head trauma. No xrays, no CT scan, no NOTHING. Carry Blue Shield but treated like a psychopathic street bum. Horrible Emergency room doctor. WORST EVER!

I have presented at the ER on two occasions. BOTH times the staff were attentive and made me feel as though they actually CARED about my issues. Always listening well to my concerns with them explaining things well to me. Friendly yet professional. UNLIKE the other local hospital personnel who don't even know basic first aid or how to splint an injured limb, SRMC will always be my first choice.

9/16/17
My Father was transferred from Red Bluff to SRMC this past Sunday after having a heart attack. Shasta Regional Medical center is better staffed and equipped for bypass surgery.
The staff at SRMC has been kind, courteous and helpful. Dr. Mazur explained the procedure to us prior to surgery, then debriefed us after. He spoke to us with respect and in terms we could immediately understand.
Our Father is now on the road to recovery. We hope to see him on the tennis court again soon.
Thank you,
Don S,

My husband had to visit the ER with pneumonia while we were on vacation in Redding. He got excellent care. Especially from our ER nurse, Jessica. Dr. Heilpern went above and beyond as well. I can’t emphasize enough how well we were treated. No one wants to have to visit the ER on vacation but the staff got us back on the road. Thank You!

I went to this hospital a couple times for an issue I was sent home with over and over agin. Although admission was fairly quick, many of the staff members were not friendly. While I was waiting in my room with the door or curtain open, I could over hear the staff making fun of patients from mocking the way patients spoke to the reasons patients were coming in. I found it incredibly rude and unprofessional. The billing department is another issue. Do not expect any help or friendliness from them. I was pretty much told there was nothing they could do. I just needed more time for addressing my share of cost bills. The majority of the people I spoke with were NOT very friendly. Probably the worst I have been treated on the phone by a place of business.