Shasta Regional Medical Center

I had the worst experience in a hospital setting ever.last night I went in with my daughter who is 3 and a half. She was puking her brains out, with blood.the room was filthy.and by that I mean blood on the floor and bed.the nurses and doctors were very rude and could care less about the patients. 3 and a half hours of waiting for one nurse to come in after asking to see someone sooner and all she did was talk about site seeing.my daughter was never medically treated.the rn watched my daughter and I struggle as she puked and choked.asking me questions while it was happening.when I asked one of the 7 nurses sitting around joking, making fun of patients where the bathroom was, he pointed as though I was wasting his time. I am utterly disgusted. I called and complained to the head nurse and he made it as though inwas the bad guy for leaving with my daughter.

After catching a nasty case of poison oak, I went to the ER. I saw a PA for less than 30 seconds and was told I would get a steroid shot. All together less than 20 minutes in the ER. I then received a bill for physician services of $394.00 and a hospital bill for $458.27. I called my insurance to find out why the bill was so expensive and was told that it was for building and equipment use. As an RN myself, I shudder to think that the single needle and syringe that were used could cost that much. I would never go back to a place that is going to bill with ridiculous rates like this when the PA spent under a minute with me. Clearly there is no integrity.

Horrible experience and will never be coming back. I'm a RN so I am very familiar with how pt care should be done. My dad had a total knee replacement by Dr. Schwartz who is amazing. He spent 2 hours in recovery because his room on the floor wasn't ready once we get to the floor nothing is set up for him as far as water, tissues etc and he wasn't NPO, P. T came in before his nurse did and told him they are going to be working with him he told them he is still kinda numb from the spinal in surgery but they proceeded. Once they came back I noticed my dads knee bandage had a moderate amount of blood I said something to the P. T who took a paper towel and placed it on the dressing.ok well maybe she will get the nurse to reinforce it.nope primary nurse didn't come to his room until an hour after my dad got to the floor and I had to tell her about the bleeding. I understand bleeding after surgery is common but the nurse was never notified and it needed to be reinforced and monitored better. I felt even though I'm an RN they treated me awful. We had to ask for everything including blankets, my dad only had 1. The nurse had 5 patients which is a lot but cmon have the room set up and at least bring in the basics water and blankets. I am not from Redding so being here alone with my dad in the hospital was a very scary experience. I defiantly learned from this experience and will utilize it at the hospital I work at but we will never come back here unless it's an outpt procedure.