Toyota of Santa Cruz, Capitola CA

Not my favorite. Definitely wouldn't get my car serviced here again. Overpriced. Technician signed me up for wrong service, and parts department sold me the wrong part then would not fix car when asked to install part. Charged me for new part

If you are from out of state do not go here. They will only try to rake you over the coals and get every dime they can out of you.

This dealership makes buying a car a delightful experience! They are friendly, down to earth, wise and not at all pushy! I just keep going back for my cars!

I would like to say it was a good experience but it wasn't. We came in to look at Car options on a limited amount of time. I felt like every sales tactic was used on us. We were seriously considering buying a car there but there is no way we would now. They would not let us leave. We asked to see the inside of the vehicle and the salesman pushed so hard for a test drive. We didn't have time. We really were there just to look. Finally, after getting a short drive to "pick up his business card" he had us come inside and then sent over another salesman who was more aggressive, wanting to know why we weren't buying the car today, is it the price? For us we just wanted to see our options. We finally left with a very bad feeling and jo business card.
I'm sure if you knew you wanted to get a Toyota they would do a good job, but for us we really wanted to check them out and make an informed decision.
We ended up buying a car from Honda the next day.

Great experience with the entire staff. Walked away with a new Highlander because of the competitive prices and exceptional staff. Staff made the entire car buying experience so much better. High recommend this dealership.