UPS Customer Center, San Bernardino CA
| Address | 1457 E Victoria Ave, San Bernardino, CA | ||||||||
| Phone | (888) 742-5877 | ||||||||
| Hours |
|
||||||||
| Website | locations.ups.com/us/en/ca/sanbernardino/customer-center-011486.html | ||||||||
| Categories | Shipping and Mailing Service, Mailing Service, Shipping Service | ||||||||
| Rating | 1.8 23 reviews | ||||||||
Nearest branches UPS Customer Center — 1391 Spruce St, Riverside, CA, United States UPS Customer Center — 20799 Krameria Ave, Riverside, CA UPS Customer Center — 25283 Sherman Rd, Romoland, CA UPS Customer Center — 17370 Jasmine St, Victorville, CA, United States |
|||||||||
|
Similar companies nearby The UPS Store — 25745 Barton Rd, Loma Linda, CA |
UPS Customer Center reviews
23I went to drop off a package and had the most pleasant experience with the UPS associate. I didn’t catch her name but it was on 03/01/18 @4: 00 pm. She was handling a delivery issue with the customer before me and was waiting for the driver to contact her. She asked the other customer if she could help me while she waited for the call, he agreed. She smiled greeted me, checked in my package, gave me a receipt and I was on my way. She gave me the best customer service experience.
If I could give no stars I would. I ordered a microwave and they said I wasn't home first attempt. (I waited all day) 2nd attempt they said I wasn't home again (they lied again) I call customer service so I can pick up my item. And they said ups would call in an hour. Never received a phone call. Extremely bad service.
The driver couldn’t find our address so instead of calling us, they delivered our package to an address we never authorized. The nice lady who received our packages contacted the seller. The seller informed UPS and UPS was sent out to pick up the package. The lady who received our packages confirmed that UPS picked up the packages but it has not been delivered to us. When we tried to call UPS they say that the package is still missing. Also UPS says that the local UPS facility would contacted us but we have not recieved any calls from UPS. This has been over a week of trying to work with UPS to get our package or at least a phone call.