BicycleSPACE- Ivy City, Washington DC

I took my bike (one I purchased from Bicycle Space about 3 years ago) in for a repair yesterday. I can only describe the experience as bizarre - the main repair tech kept talking about how much he knew about bikes (I never asked for that information and never questioned the man's credentials). His tone vacillated between amicable and contemptuous.
One of the first comments he made to me was that the bike was too big for me. This was the bike that Bicycle Space staff recommended to me as an appropriate fit when I originally bought it. The repair tech did do a good job making the repair (a stripped screw that I caused) and he did give helpful safety advice. But I left feeling like I had been condescended to.and I left wondering whether I had been sold a bike that was a poor fit for me.

I had a bike fitting with Rob. He took excellent care of me, thoroughly explaining bike mechanics and how changing my bike geometry would impact and improve my riding. After changing my bike's arrangement, he took the time to make sure my bike was functioning properly and assembled to his exacting standards.