Aspen Dental, Bartow FL

The team was very nice. My consultant Alycia was great.
This will be our new Dentist Office.

They were able to get me in late in the afternoon the Wednesday before Thanksgiving. I was unable to find a current insurance card, was in pain, and they still helped me out. When I left the office I had an appointment scheduled for today (the Monday after the holiday weekend) a prescription for pain meds and an antibiotic called in with my local pharmacy. All this, the day after a dental group in Lakeland robbed me of almost $400 and then those to inform me there was nothing they could do for for me. Each and every one of the individuals I dealt with at Aspen Dental treated me with kindness and respect. To top it off they used a coupon of some sort to cover my x-rays and exam. Professionalism at all levels to say the least! I look forward to having them help me with my dental issues.

I was very impressed with my experience at Aspen Dental. I went for a check up and I felt I was not over priced or up saled for any future treatment. I also got a great payment plan with my consultant, Amy. She gave me plenty of options for payment and booked my future bookings with kindness and ease. I was also seen by Hiede and Liz who were friendly and told me exactly what they were there to do. My check up appointment flowed so smoothly and I was told who I would see next and what was to be expected. I fully recommend this dental office!?

If it were possible, I would rate Aspen Dental lower than one star. From the minute I walked in the door, I felt ignored. Thankfully, the hygienist told me her name. However, after x-rays, I was placed in a room and sat there for quiet awhile with no explanation as to why I was sitting there for so long or what would happen next. Just having x-rays and an oral exam took more than two hours. As noted above, most of that time was spent sitting in a room wondering what would happen next. One person came in and used a machine and I still don't know who she was or what she was doing. I am a healthcare professional myself and would never go into a room and treat my patient without first introducing myself and explaining the treatment. On a positive note, the dentíst was very kind and professional.

My husband and I came in for our regular cleanings and, as always, Heidi was a pure delight! Punctual as usual, and the experience was great. Everything was nice and clean, and she was extremely efficient. Best cleanings ever! They have a new doctor there now, and although I wasn’t scheduled to see her, Heidi went and got her and Dr. Rodriguez took time out of her clearly busy schedule to introduce herself, which I thought was so sweet. Very nice and amazing staff, from Alicia up front, all the way on back. Great people, great experience. Definitely recommend.

Friendly staff and great visit from top to bottom. Very comfortable. Thanks to Liz for explaining everything clearly.

Updated Review: Have had a balance due on my account since my visit, that wasn't supposed to be there. Have spoke to multiple people, multiple times in the office, all saying the balance will be removed and this has been escalated to an Area Manager (1/18/20). Area Manager was supposed to remove the balance as of end of January. Today, 3/2/20, I receive a COLLECTIONS NOTICE in the mail, and Aspen Dental Bartow won't answer their phone. I have left a message for a return call. Need to get corporate's info.

9/23/19: Everyone at Aspen has been great since my first visit this week. Everyone I met with in the office was great. They are very knowledgeable and are eager, friendly, and ready to answer any questions. Highly recommend!

First time coming into Aspen Dental (Invisalign) and the staff was very accommodating and helpful. The staff made me feel welcomed and were extremely professional whilst cracking some jokes. Happy I decided to start my Invisalign journey with Aspen.

I was experiencing a lot of pain and couldn't get an appointment with my original dentist for a while. Aspen Dental helped me by searching for availability in different offices in my area and fitting me in as an emergent new patient. I am very grateful for the service I received.

I had a great experience would you guys they all done a great job and I appreciate it thank you very much

I haven't been to a dentist in a while and had some trepedation about going into a dentist. The office was clean and welcoming. The staff was kind and nonjudgemental. The office had some of the latest technology saving me a ling and painful time being poked. In the end it was amazing and I will be returning

I came in with pain and got it fixed the same day. Everyone was kind and professional. The prices were reasonable. The office was clean and comfortable. I will be coming back.

I had chipped a tooth on a Sunday afternoon just before the New Year. My regular dentist was closed, but I was able to make an appointment, online, for early Monday morning. I saw Dr. Rathod. He was able to help me, and repaired the tooth quickly. The staff were knowledgeable and professional. Liz worked to bill my insurance, while Melissa and Heidi did a great job getting me prepped for treatment.

While I will continue to see my regular dentist, I wouldn’t hesitate to go back to the Aspen Dental, Bartow, FL location if I needed dental work performed in a pinch.

LOVE THIS PLACE (THOUGH IT IS A DENTIST OFFICE)
GREAT TEAM AT THE BARTOW OFFICE.
THANK YOU FOR THE PROFESSIONAL, SYMPATHETIC AND CLEAN
STAFF.
LOVE MY DENTIST AND HIS ASSISTANTS! WOULD I GO BACK? ABSOLUTELY.
I WITHOUT A DOUBT RECOMMEND FAMILY, FRIENDS AND PUBLIC TO CONTACT ASPEN DENTAL, YOU WILL NOT BE DISAPPOINTED
GREAT CARE AND AFFORDABLE
IN HOUSE FINANCING ALSO AVAILABLE

I was assisted by Liz she helped me acquire financing, which now allows me to get a whole assortment of things done. Completely shattered my expectations. Wholeheartedly deserving of 5 stars. Thank you again Liz!

I was having some trouble in regards to insurance questions. It was a very long drawn out process to say the least. The team member ashley in the bartow office did an exceptional job at working to resolve the issues I was having. Thank you

I am satisfied thus far with the work done by my dentist. I am very unhappy with how Aspen Dental respects my time. My past two visits have been ridiculously late. When scheduled at a certain time, one should not have to wait 45 minutes before being seen. This is unacceptable.

Everyone from beginning to end was super friendly! From the moment we made an appointment on the phone to the end when we had to figure out how we were going to pay for a dental procedure every person was fantastic. There was one particular girl who worked the front desk in Bartow and also helped us figure out our treatment plan she was awesome

First visit, everyone was friendly, professional and efficient.
Who could ask for more? You guys rock!

I recently visited Aspen Dental in Bartow and I loved it! Hands down the best customer service I've ever received in a medical office. Everyone was professional and friendly from my dental assistant Kelly to my dentist, Dr Rathod. My plan consultant Liz was the absolute best as she helped me work out my appointments and payments. I highly recommend this business!