AutoZone Auto Parts, Belleview FL

Very inefficient checkout. Over 15 minutes for items in hand. Two counter person's going outside and moving to different registers while waiting. They need a dedicated checkout person! Let the counter guys look up parts, retrieve them, do battery checks and the like. Very poor service. Good selection of parts and accessories. Competitive prices, but not worth the hassle of checking out.

Was looking for a particular fuse and the tool remover for the fuse, and the lady working that evening seem less interested in assisting but rather let whatever was troubling in her head consume her. I had a picture to make things easier for identifying the item but was quickly rushed to "go over there and look"? But then again it was full moon.

You have a horrible customer service when it comes to answering a phone. Today is may 19th, 2019 and a man answered the phone around 6: 15 pm. He answered saying "how can I help you? " So I tell him what I needed. He proceeds to say "ok let me just finish something up and put you on hold real quick then I can look that up for you. " Me: "ok no proble, " waits 5 minutes literally and then he answers again asking what I need so I repeat myself kindly and then he says "give me one second" and I say "ok" now I'm frustrated. I waited another 10 minutes! Still no answer. Why ask me what you can help me with if you don't bother helping? Why make me repeat myself anf continuously place me on hold for 5 or 10 minutes at a time? Anyways I called advanced auto. They answered and asked "how can I help you? " I told them and they attended to me right away. No holds. No repeating. Gave me a price and told me what hey have. I understand customer service and I understand we have stuff to do other than one thing at a time, but placing me on hold not once but twice and making me wait for a total of 15 minutes (probably longer if I didn't hang up) and making me repeat (probably would have made me repeat AGAIN had they answred before I hung up) myself and what I need. You literally hav a computer in front of your face and just have to click on nothing bu a few buttons and type my vehicle in. It takes 30 seconds. You were simply lazy and I will NEVER give this autozone my business.

My daughter and I who is a young first time driver went in there to ask about a sensor on a tire and they tell us to go outside and look like we knew what we were looking for and that was I think bad customer service and management needs to look into that

I love AutoZone very good people my buddy Donnie works there he is one of the best people to deal with good sense of humor always easy to talk to Donnie needs a raise

Every question that was asked they had a answer, didn't like the answer on a few but if you are working on something you haven't done before there is secrets.

Their customer service sucks. They are not polite at all. Dont really seem to know what their are looking for either.

Get the parts you need at a fair price, awesome staff who will always make you smile:)
Get in the zone. (AutoZone)