Booksmart, Boca Raton FL

Have been here twice and called once, and each time attitudes are at an all time high. Everytime you ask an employee a legitimate question, it's met with unhelpful sarcasm and unnessecary comments. Not too sure why the need to be so rude considering this is a service based business. Save yourself some dignity and spend a little more money at the FAU bookstore.

Booksmart is the way to go for cheap books for your classes instead of your local on campus book store or the internet. Very easy.

Had a really good time it was the first time me and my kids been we went to a birthday party the host was very good helpful I would recommend this place to anyone come as a family come for your kids party or just come to have a good time thanks Marlayna you we're amazing.

I ordered a book at 4: 08pm and received an update with a tracking number at 4: 14pm. This is amazing service. I have ordered several textbooks from Booksmart in the last year and have always experienced amazing customer service. The staff is amazing and the prices are fair. Thanks again.

If you want to be sold a broken iclicker and when you go back to buy a new one, and are told even though it's after the return date, they'll take it back (since it was BROKEN!), only to return and have them tell there's no way they'll take it back now, then this is the place to go! I talked to someone on the phone from booksmart 8/27 (the last return date was 8/23) and he guaranteed that if I brought the broken iclicker in with the registration paper and order number, I would get a full refund. I made sure to ask since I did buy it used- and he said it'll be all good to go. One hurricane later (on 9/5) and I head into the shop to return it, and I get rudely turned away because the "return date was 8/23". I get that was the return date, but don't tell me a whole different story on the phone. Complete waste of time and money. ($100 dollars for iclickers) I'd rather spend an extra $3 on textbooks from the fau bookstore and deal with competent people. Long time customer from 2012 and no never going back.

Prices are great, however do not plan on returning anything you buy from here. I purchased a textbook after the “return date” and found out that I no longer needed it. I didn’t open it or touch it at all. I took it back to the store and they would not let me return it since it is passed the return date. They offered to buy it for $40.about $80 less than what I bought it for a week ago. What an insult.

Always Cheaper than FAU bookstore. Store has all FAU gear that you can find which are comparable to FAU's stores. Staff is fast and orders are received fairly quickly.

They are very helpful. All you need is your term schedule printed. They will get all the material you need for your class.
You can rent, but use or new books here.

Nice place just the one guy gave off bad vibes and just out offish. He wouldn't told me I had to go all the way to Lake Worth to get my textbook because they didn't have it. Ends up he could have ordered it from the bookstore in lake worth to be delivered there, but decided not to tell me instead. (my mom later called and talked with someone else and got it taken care of). Some people are just lazy

They don’t support EMS or the military. When I asked if they have a fire department, EMT, or military discount they told me with a ton of attitude to go to the FAU bookstore and pay more. A simple no would have sufficed, but the lady looked at me like I asked for the blood of her first born. Terrible people in need of attitude adjustment. Maybe they’re just upset because they didn’t go to college?

Everyone was helpful and kind towards me, I ordered a book online and they had it ready and waiting for me after a couple hours! Thank you

Worried I would be late seeing as I had an hour long commute during rush hour, I made it there minutes before closing and was professionally greeted and checked out right away. I had a year's worth of textbooks to sell and will definitely be back next semester!

Textbooks at an excellent price. Hardworking, fast employees who know what they're doing.you wont find a better price anywhere else!

This store can be very helpful and friendly at times or they can be very demeaning and rude to customers. So I guess it depends on what your buying and the person you go to but most times they act like you are bothering them which is very unprofessional. But I will give them 2 stars because books are usually cheaper than FAU book stores but if you want to be treated with more respect don't go here.

I really needed help and Jay Sloan was MORE than nice about assisting me. I explained that I usually use the Lake Worth office and they had already closed. He was able to help me over the phone and did not ask me to drive to Boca to be helped. I am 8 and a half months pregnant so he has no clue how wonderful this was! Thank you Jay.

A man there was being condescending to me because I was being frugal with my money. He was very pushy about buying the book there saying its better than any other place you'll find. And really pressured me to buy from their business when I told him I'm going to look into other options before making a final decision. I find that the renting price and buying used price is only a ten dollar difference. The customer service is lacking to say the least.

Let this place be the last place you want to do business with for your books for college. I strongly recommend that you get your books through FAU bookstore, the publisher, or through another source because this place has the worst customer service ever. They dont care what you have to say, if you don't have what they want they won't give you what you need.

The employees at this location are very friendly and pleasant. I've been attending FAU for almost three years now, and I've only ever gotten my books from this store. Finding and checking out/buying books is always a simple process, and I love that when the semester is up, I can sell back my purchased books. They're way cheaper than the on campus book store, by the way.:)

Rented a book there and they charged me $50 for damage on the spine. 5 minutes later, they called me back saying they accidently forgot to give it back to me because it was mine now since it was damaged. I drove back and they only offered me $20 to sell the book back. They wouldn't give me my $50 back for a book I technically owned. Avoid this place and you're better off going to the FAU bookstore.

Shout out Jay, Chris, Ben, thays, Feagans & Sue for being some of the coolest and best workers ever assembled. Kid at the end was legendary.don't know what happened to him though.