City Nail Salon, West Palm Beach FL

This place has great employees and very clean. My friend and I both got gel dip nails which was a great process. The waxing was not painful and everything was very safe feeling.

Johnny was excellent. He provides a great service. My pedicure was very relaxing. Would come again!

They always take walk-ins without a problem (even on weekends) and they do great work. The salon is clean and the people are nice. I shop at Target a lot so it's super convenient too.

Disappointed. They advertise open till 8pm, I get there at 7: 02 for a simple pedicure and I am denied service with three people avaiable. I wouldn't treat them like slaves, I respect them a lot. However, working mom here.can't get to the place early enough but they did not care to turn me away. How long would a simple pedicure take?

I was turn away at 7: 10 when I just wanted a manicure.their sign says they close at 8 and my request would’ve taken 20 mins. I’m disappointed to how their time is advertised and I won’t be returning.

The nail tech was very nice. But the pricing was very overcharged. Especially due to how the outcome of the nails were nothing like how I wanted them except for the color. Nice people but bad pricing.

City Nails is great!

They take care of my family and are committed to give the best customer service!

I highly recommend them!

Great place to get a manicure its top shelf service. My mom goes here every week for the past 6 years she loves it. Best prices around town they always put the customer first. Very pleased with their management I really recommend this nail salon!

WORST NAIL SALON I HAVE EVER! JHONNY IS THE OWNER AND HE IS THE RUDEST NAIL TECH EVER. THE PLACE IS SOOO DIRTY I EVEN SEEN A ROACH IN THERE. IF YOU WANT TO GET FUNGUS THIS IS THE PLACE FOR YOU! OWNER HAD THE NERVE TO CALL ME AND THREATEN ME! HE IS PSYCHO

Victoria did an amazing job! I’m from out of town and she made a great first experience! Beautiful and perfectly blended ombré nails!

I went to this place on a whim as my usual nail salon had been subpar as of late. As soon as I got there I noticed the shop was clean and tidy. I waited maybe 5 minutes (not bad as a walk in) before someone started my pedicure. It was done very well. Then I had Tina (on the right) do my gel manicure. That too was done extremely well and without it taking a long time. The price was good too. I had a French pedicure and Gel manicure that came to around 62$. I will be back again soon.

I love this place! Have been coming here for six plus years. Always get compliments on my nails.

**I have stopped using this salon. It is alright in a pinch, but technicians barely speak English. Do not understand instructions or chose to ignore them. They will do what they feel is correct. Very superficial manicures and pedicures for full price. They no longer offer a polish change.will do, but you are charged for a full manicure. They are very busy and you will wait even if you think you have made an appointment.

I went in last night for the first time and didn’t realize it was so close to closing time. They still took me in and my tech worked quickly and efficiently. I do the the nextgen powder and she was very meticulous. They were also in the process of cleaning up, pedi bowls were being disinfected, counter tops, nail tools, etc. I would definitely go again!

I personally do not like to leave negative reviews. However, this occasion calls for a honest and thorough review. I decided to go to new salon. Had a pedicure that was in my opinion mediocre. My nail tech gave me my stub and I handed her my card. She looked upset by my form of payment. She leaves and comes back and says "You have no money, not working". I replied back to her, no there are funds, can you retry the transaction. She then tries to help me out of my chair. I kindly advise her not to touch me, and I will follow her to the front to redo my transaction. Before we could retry the transaction I had to repeat myself twice meanwhile she was telling me there was a bank. The receipt clearly said "Chip Error"

Sidenote: On my way to the register she takes my card out my hand without my permission. After I clearly told her not to touch me.
I watch her run my transaction again. The machine ask for my PIN. I ask her is she needs my pin because it's clearly says PIN* She says something in her native language and
WAH-LA!
My transaction magically goes through. I sign for my transaction and did not receive any condolences for her confusion or my public embarrassment. Then an associate nail tech doing my friends nails is talking to her about my situation saying " you know it's a second language " -_-.

1. It is not the customers obligation to ensure that employees can fully read and understand English.

2. Customer Service should always come first. Travis the owner of the shop was there and did not apologize for inconvenience or the behavior of his nail tech. This nail salon is not professional what so ever, and will never receive funds from me or my friends ever again!

This vast and long review could have been avoided with a simple "I'm sorry".

Being a strong advocate of customer service myself in my line of work, I do not find this acceptable. Travis as you read this review I hope you learn better business practices. Have a blessed day.

While the pedicure and shellac manicure I received was ok, the same could not be said for the $11 I spent having my 7yr old's nails painted. 2 hours after they were done, she stepped out of the shower, with her nail polish completely washed off. The salon basically said, too bad, the polish takes long to dry. TWO. HOURS.

Please don't confuse this City Nail with the one in WPB. I have been going to this Royal Palm Beach salon since they opened and have always received great service. The staff is very friendly and the manager, John, knows the name of most regular customers. If you have a problem bring it to his or Tina's attention and they will try their best to remedy it. I have been to nail salons in other states and none has surpassed City Nails of Royal Palm Beach.

If you want fancy nails, not the place. I always get my gel nails done without waiting and everyone is friendly.

It depends who does your nails the quality that you will receive. Like most strip mall nail salons and prices are average.

Terrible! My nails look horrible. The people are rude and they charge for every single thing. My nails are uneven and the color is on my fingers