Fence Outlet, Tampa FL

Came to dispute a 300$ credit that the outlet owed for material that was missing on a order that was paid in cash which was over 8,000 worth of material. We have been waiting for Rich Fiore the GM for over 5 weeks to get back to us about this. When he said he would personally count the product orders apon delivery. The simple fact we paid cash for the product and was only given 3/4 of it when they had everything in stock but refused to give me my full order till 5 days later.
We came in today because we couldn't reach him. When he came down he was extremely rude slamming his hand down on the counter raising his voice to almost the point of yelling. I have been a customer with fence outlet for over 3 years and have never had a customer issue before until meeting this unprofessional "General Manager". They did credit end up giving us the credit but not before this GM was completely unprofessional and I am sorry for anyone who has to deal with him in the future. Make sure you count all your materials before signing anything.

The team at Fence outlet was so helpful! I had no idea what I needed, I brought my survey and showed them what I wanted, and they put together everything I needed to have success. I even brought my buddy who was helping me put the fence up and his primary language is Spanish, the service rep spoke to both of us in our native languages and it made the build go flawlessly! I would highly recommend Fence outlet, we only made one trip to the store and we had everything we needed.

I had a great all around experience with this company, from the estimator (Dan) to the quick turnaround time (2 weeks from estimate to install) as well as with the two amazing installers they sent to take down my old wood fence and put up the new vinyl fence. Unfortunately, I don’t know the installers’ names, though I’d like to have them do the remainder of my fence (other sides) when I’m ready to proceed. Kelli Ward at the office is a sweetie also. Excellent quality fencing materials installed professionally and in a timely manner. Most importantly, I was treated with the utmost respect by all involved. Couldn’t ask for more. Price was competitive also.