Jiffy Lube, Boca Raton FL

Mike and Sheldon made the oil change experience flawless with their professional, polite and friendly personalities.

I met Chris and Rob (from Boston!), they were great and so was the team, both on the groud fllor and in the "well. " SUper friendly, knowledgable and NOT PUSHY! I work in the car rental world and I could see these guys were all well trained! I believe Chris is a regional manager, he was cool and attentive. I know these guys work hard, and I appreciate them!

Terrible! They put in the wrong filter and we had a big oil leak. Brought the car back with the filter and showed them everything but they were not interested. Don't use them!

The team at the sandlefoot cove jiffy lube were outstanding.fantastic customer service.and very imformative plus i was in in out in a Jiffy!

Great service, great team. Jiffi Lube @ Sandalfoot - Boca Raton is an amazing experience. Strongly recommend their services.

Really bad. Not to be trusted - CON ARTISTS. GO SOMEWHERE ELSE. Be aware - they tell everyone their engine has sludge and then try to sell you additives, if you refuse, they will will mark your receipt with inaccurate information to taint your service records.

They also "forget" to honor the coupons that you present at the beginning. The "technicians" work on commission and work hard to sell unnecessary services.

I am a car enthusiast and a seasoned mechanic in my own right with a little collection of cars I work on myself. Today, I needed an oil change on the family mobile as we are taking a road trip tomorrow and I didn't want to get messy and wanted to let my kids stay sleeping in the car while I took care of this chore - so I was willing to overpay for the convenience of Jiffy Lube. Unfortunately, it was a horrible experience.

My car has just 11k miles on it and is just about a year old. I use synthetic oil and this will be the second oil change (third batch of oil and filter since new) and while it is a little early - I take care of my cars and will be driving a long distance this week so it was time. That said, the oil still had a little life in it, it still had viscosity, and there certainly was no sludge. When I pulled into Jiffy Lube at Sandlefoot Plaza in Boca, the first thing the "tech" did was pull my dipstick, then come to my window to show me what he called "sludge". It was not sludge, it was used oil. He pointed that it was brown and not amber. Of course it is brown, it is used oil! Used oil is brown, fresh oil is amber. If you start the engine and drive around block amber oil will turn brown. The oil he showed me was not sludge, and sludge would not be on the dipstick, it would be at the bottom of oil pan. Of course, he offered me an additive for $12.00 to get rid of the sludge and encouraged me to "do it now while I can". I explained that I do not want anything added to my oil and just wanted the oil drained, the filter changed and new synthetic oil put in. They were unhappy about this and told me it was "a huge mistake". If I didn't know what I know - I may have believed them. When they were done, they gave me a receipt where they charged me the wrong amount and wrote on the receipt, falsely "slight sludge, customer refused treatment. " I asked for a managed and asked for a new receipt since there was no sludge and at this point I had changed my oil at 6200 miles and again at 11,500 - and I keep the records as to protect my warranty and I did not want any false paperwork. He refused and the other technicians smirked while I explained that I know the hustle they are doing and I just wanted an accurate receipt for my vehicle records. John "the assistant manager" - the one with red curly hair - was rude and unhelpful and said there was no manager there. On top of that, they charged me the wrong amount and I had to still go back to get my $10.00 coupon applied that I showed at the beginning. Bottom line DISHONEST - NOT TO BE TRUSTED, very over priced, and rude. Do yourself a favor and go elsewhere.

Fast, professional and I just stayed in my car while they worked. Got a full synthetic oil change and used a $20 off coupon from their website!

Scare tactics. They did not top off the coolant, nor the windshield washer fluid. Instead, they implored me to replace the spark plugs, valve cover, and clean the fuel system. This would have bumped the 24 dollar oil change (I had a 20 dollar coupon) up to north of 400. This is a car that's not used regularly nor abused, but has always been maintained. The car belongs to my 99 year old grandmother and is used on occasion by her caretaker and visiting family. It's a 2003 Camry with just over 90k miles. The shop assured me that the car would not make it the less than 10 mile drive home, and that I should have these issues fixed immediately. On the way home I stopped at a really helpful auto parts shop for a second opinion. They did note a small leak but nowhere near as severe as what the shop had reported. Per the second opinion, I would have seen a ton of leaking fluids on the driveway if the leak were anywhere near as severe as the shop had advised. While under the hood I noticed that the windshield washer fluid and coolant were pretty low and had obviously not been topped off. After paying for a service, I ended up purchasing And forget the fact that we hadn't seen any significant leaks on the driveway in months, nor had fluids been topped off since the last oil change, roughly 6 months ago. I will never go back to this shop and am frankly surprised at how high the rating is. Oh, almost forgot to mention, that on a third opinion by the Toyota dealership themselves, they also said that the leak was nowhere near as severe as this shop had stated. If you've got the time and resources, get a set of ramps, new oil and a filter. If I lived near my grandmother that would be my first choice before I returned here.

I have been going here for many years and always enjoy the staff- they are friendly and informative

Excellent service. It was a quick and very informative experience. I was able to save $20 on a coupon and the guy was very helpful and patient with my questions.

Just a bunch of thieves! They have hidden charges. Don’t go if you want to avoid issues. I will go to my dealer next time.

Routine oil change couldn't be easier and more convenient AND I don't even need to exit my car. Very courteous. All respectful gentlemen that helped me. Yes. 4 people catered to me.

Completely out of my way but worth it! Everything under the hood was checked and if it needed to be replaced it was recommended for a fee. Didn’t even know I had a back light out so they fixed it for a fee. Nothing hidden about the extras and was given a great discount! Knowledgeable and diligent work was done! Thanks to Paul, Bow and their coworker that made my visit 5 star!

The guys here are always professional and courteous. Get me in and out real fast. Never a hard upsell. They genuinely care about you and your car. I would reccomend them to anyone who need and oul change. Try them once and you will always come here.

I got my oil changed and some other services and the whole team were very professional and very at there roles. I will be going back to that location and would gladly recommend to friends and family to do the same.

My preferred place to go. They also don't push on items I need, I can come back when I can afford. All the guys don't pressure on services however they will let you know when your next step should be. They checked my wiper fluid pump to help me out and recommended a place and who to speak with, very kind attentive service people.

I hadn't been to a Jiffy Lube in 20+ years. But I have to say, this location was great. In and out in 15 minutes.

Update: I used this location for the second time 3/13/20. Overall great experience.

Very respectful honest and knowledgeable service. Will bring my car back at the next oil change. Was also a fair price.

I was able to get my oil done, new wipers installed, my battery checked, tires rotated all in under 45 minutes!

Had full system check. Everything in good condition. In add6 to synthetic oil change, also had cabin filtration replaced