North Florida Animal Hospital

Curb side service for all animals. Staff extremely friendly and make your pet needs their priority.

We have been clients since 1968 and always trusted the service, caring commitment, and treatment provided for our pets. I would recommend them to anyone seeking care for their pet.

Our pets are always treated like family. The employees are so sweet and always trying to help in anyway possible

Dr. Simmons and his staff always go above and beyond to ensure a wonderful experience for humans and animals alike. 10/10. Highly recommend.

Made me sit outside on the sidewalk. I arrived with my puppy (who received excellent care) via Uber and ended up going to the ER due to failure to consume any carbs for 6 hrs. (I'm a type 1 diabetic)

I am very grateful to the staff for going above and beyond in caring for Move my grand fur baby that got sick while I was taking care of her

Dr Simmons and staff, especially Marcus, are amazing. Our dog blew his knee out in Sept and they performed the surgery hours after diagnosing the problem. The follow up appts until full recovery were all great. When our dog blew out his other knee, we took him back without hesitation (this isn't even our normal vet). Once again we received phenomenal service. I hope the recovery it's just as smooth this time. Thank you to Dr Simmons and staff!

My dog can be quite a diva, and Dr. Shelton handled her with the utmost care and attention. I am so thankful to have found a vet that treats my fur baby like the princess she is!

WOW! A PRIVATE CAT DOOR!
My sweet 13 year old cat had a very scary illness and I thought I was going to loose her. I couldn't get her in at my regular vet's office. But NFAH fit her in. They are wonderful. The office is clean and bright.the staff is friendly and helpful. I didn't wait even three minutes. How great is it that cats and dogs have their own entrances? The Doctor and Technician were caring, loving and very knowledgable. They diagnosed my cat's problem with in 24 hours and she was prescribed meds that fixed her up and got her on the mend. The front desk staff was nice enough to teach me how to use a pill gun to make the 2x/day task much easier. They also sent me home with special food to get her weight up. I will be going back to NFAH as a regular customer and I highly recommend them to any one looking for a new veterinary home.

I was new to the area and took my dog to be neutered at NFAH and was worried about the procedure. The staff was so great not only with my dog, but with me and my son. The vet even opened the door for us when we were leaving and opened my car door for me because I was juggling a sleepy post surgery pup, paperwork, meds and a small child in a wheelchair. This is our new vet!
Update: We took our dog for his yearly exam months later and got the same service. The staff here is awesome and so are the vets!

When our pups need a doc. We drive about 70 miles one way and have been for the last 11 years. What more can I say.

I've had the unfortunate opportunity to work in the kennels at NFLAH and I would hope if anyone in my position would tell others about what they do in Kennels. I have tried to change their ways into a better and more safe and clean way but Mary the Kennel Manager has things done her way. She does not correct employees for being to physical with customer dogs, she does not correct employees for leaving customer dogs outside for 30 mins in a fence doing nothing but walking over rocks and dirt and their own feces out in the hot sun and only take them out 2 times a day. They leave cats in their own filth of caked on cat litter and are lazy about cleaning their rooms. They talk about customers and their animals and do not make nice comments about customers. They are below the requirements of a professional environment for animals. I left this company because of how they do things and how nothing was changeable even with the practice manager. No one knows what goes on in the kennel building because no one goes in there. I am writing this review not to hear a comment back from NFLAH but in hopes that customers get the idea that hospital boarding facilities DO NOT CARE about your pets. Do not board your animals here. The receptionist and vet techs are AMAZING but the kennels have lower standards of being an actual human being. They lie, smoke weed, don't do their job, and worst of all Mary the Kennel Manager doesn't do anything about it. She is lazy just like her employees.

So again. If you love your animals DO NOT BOARD them at NFLAH. You may pay more for bark beach but your dogs go out for 5 mins at a time and go back into a very small room. It is A/C filled room but what about the other kennels? Are they not A/C? It's supposed to be quiet for nervous dogs but the manager doesn't do anything about changing it when they put loud dogs in Bark Beach. The Kennel Manager says she has tried multiple times and throws all Vet Techs and Receptionist under the bus but seeing how the environment is. Mary is not the right Kennel Manager for NFLAH. There is no wonder why they still can't keep a manager position when Mary leaves in July. They only promote people from the inside because there is no one that will wor for a company like that.

I urge you to NOT board your animals here.there are better facilities that reassure your wants and needs.

Walked out with a 600 bill and was never notified of what to expect or what the cost of everything they did. Also took an hour when I went to pick her up. That was my first time there and probably will not go back. Learned my lesson.

When our dog Jazz had a knot on his leg and it ruptured we took him to the folks at this facility. Not only were they kind to us and Jazz, they took care of our baby without question of funds to do so. They will never know how much they helped us out. We made payment arrangements with the team and now Jazz is back to being the wonderful dog that he has always been. Thank you again! Jerry and Tina Kinchen

I recently acquired a white German shepherd from my god kids and my friend brought a red nose pit puppy. We decided to use NFAH because it had so many good reviews. Our first two visits our pups saw Dr. Valentine, our pups loved her. She did a very good job with them and gave me some helpful hints. They received the best care, my Shepherd had coccidia and Dr. Valentine called me at home to let me know so that I could come back and pick up medicine for both puppies since one had been exposed to the other. Our pups are happy and healthy. I would recommend this facility to others.

All my pets go here and my wife works here and even she says it's the best job she has had and loves it! Great staff all around! Front desk is very friendly and patient with everyone. They never disappoint! My dogg Captain loves going to work with her and greeting everyone, as everyone including the vets are very friendly! Even the cat area is awesome! I have a lot of friends that go to this hospital as well and prefer it over any other vet office in central and North Florida!

I previously rated this office give stars, but I'm having to amend me review because of a recent visit.

I don't mind paying a little extra for quality care, and that is usually what I've gotten here, but I recently booked my dog for a bath and nail trim, and was disappointed.

I told the receptionist, when I called to schedule, that my dog must be towed dried as she had problems with the apt dried m dryer in the past.

When I picked her up, I was informed by the tech who brought her out that my dog had pulled and fought against the restraint while being air dried.

I'm not sure if there was a miscommunication, or something else, but I'm suspicious of their non medical scheduling as when I arrived they seemed perplexed that I was there, and it took almost thirty minutes before anyone came to the front door my dog.

Great medical care. And worth price.

But I don't think I'd be comfortable bringing my dog back for grooming or a bath.

It’s a good vet but they make it very inconvenient to pick up your pets for boarding on Saturday and Sunday. When I booked for boarding I was not told that I couldn’t pick my pet up after 1200 on Saturday. We came back from spring break on Saturday. Who gets back before 1200 on spring break on a Saturday.

We were made aware of this the day we dropped them off and we were unable to make arrangements for them to be picked up before noon on Saturday because of such short notice of this information. So then we were charged a pick up fee for Sunday. And we couldn’t get our animals till Sunday between 5-6. I would of liked to know when we booked for the boarding. When I mentioned this to the staff they were not very receptive to my suggestion and comments. When I mentioned this she acted like it was my fault for not knowing and didn’t apologize. I am a customer here and expect to be treated respectfully.

The boarding process is very unorganized too. You fill out a piece of paper so you are prepared to drop them off and it still takes 15-20 mins to set everything up when I have already filled out my paper. The front reception always seems extremely distracted and unorganized while doing the boarding process check in. I always feel like something gets left out or I am not being listened to when I am trying to tell them about my pet.

Unfortunately, we don’t like having to board our animals but sometimes you have to. If I have to then I would like it to be an easier process and for the front reception staff to be more respectful.

Some of their vets are great and very helpful, others rack up a huge bill for you and don’t tell you until the end. After having a vet offer to “help me out” by wrapping my dog’s paw, they charged me $30 for a wrap when I’d been wrapping it on my own for three days.

Additionally, they told me I’d need a rabies vaccination because he was due for one and i agreed, but when the bill came back it showed they had given him multiple shots that weren’t mentioned.

Find a vet you can trust every time, not just 50-50.

Not just animal / pet care but really good people. From the time you walk in they make you feel welcome and when talking with you and your pet they seem very sincere and genuinely care about your "baby". Friendly, personal, taking the time to focus on you and your pet needs one-on-one. It's the first time I've seen a facility with a separate entrance for cats and dogs which to me, even though a simple concept, says they thought about the extra little things to make your visit nice. Just really like the layout and talking with everyone they were kind, courteous, and helpful. Really appreciated their warmth. My best friend referred me and I'm glad she did and I hope you'll take this as my referral!